Ratings based on 518 Verified Reviews

3.5 out of 5
81% of guests recommend
3.8 Room cleanliness
3.9 Service & staff
3.7 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

Posted May 23, 2017
Stayed one night Surrounding area is very run down Apart from a new roof the hotel is very tired.
Comment from Hotel Management
May 23, 2017 by Jacqueline Driver, Front Desk Manager , Hotel Management
Dear Guest, Thank you for reviewing your recent stay with us. Yes we are an older hotel and are continuously looking for ways to update. With recent new beds, flat screen T.V's, Carpet and more. Thank you again for your feedback.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 14, 2017
Good hotel, good location, clean rooms, friendly staff, good car parking space, no issues at all.
Comment from Hotel Management
May 16, 2017 by Jacqueline Driver, Front Desk Manager , Hotel Management
Dear Valued Guest, We are happy to hear you enjoyed your stay with us. Thank you for choosing the Days Inn Nanaimo. We look forward to welcoming you back!
2 out of 5
by A verified traveler from kamloops

Loud and noisy.

Posted May 11, 2017
Loud noisy hotel. Several calls to front desk. Minimal response. Complained upon checking out. Front desk could have cared less. Phone did not work. TV did not work. Breaker popped leaving us with no power. This was fixed pretty quickly. Dirty bed linens and just overall not clean. In need of updates badly.
Comment from Hotel Management
May 13, 2017 by Jacqueline Driver, Front Desk Manager, Hotel Management
I am sorry your stay was less than perfect. Be assured your comments are taken very seriously and I will look into the issues with the front desk. I apologize for the linens and will check with our housekeeping department and ways we can improve our services. We have recently updated all the rooms with new beds and flat screen T.V's. we are working on adding personal touches to each room. Thank you for your feedback and if you would like to discuss your stay with me personally please contact me at your earliest convenience.
2 out of 5
by A verified traveler

Posted May 7, 2017
The pictures online defiantly give off a different vibe then in person. Everything seemed old and over used. Towels had long hairs on them (not mine...). Won't be going back.
Comment from Hotel Management
May 9, 2017 by Front Desk Manager, Hotel Management
Thank you for taking the time and addressing your concerns. We value all guests feedback and are sorry we did not met your expectations. We have recently updated all the rooms with new beds, bedding and flat screen T.V's. We hope you will give us another chance at the Harbourview Days Inn.
5 out of 5
Recommended
for Everyone
by A verified traveler from Red Deer, AB

Very new/fancy hotel.

Posted Apr 26, 2017
New beds, very comfy. Nice pool. Nice TV. Fridge even microwave! Pillows were a little overstuffed. But overall very good place to stay!
Comment from Hotel Management
May 9, 2017 by Front Desk Manager, Hotel Management
Dear Meagan, Wow, thank you so much for taking the time in reviewing the Harbourview Days Inn in Nanaimo. We value all guests feedback and look forward to your next stay. The positive feedback will be greatly appreciated by all the staff and I will be sure to pass it on, it really makes the team feel like their hard work pays off.
4 out of 5
Recommended
for Everyone
by A verified traveler

Centrally located to access Nanaimo and Ladysmith

Posted Apr 25, 2017
Very friendly staff. Continental breakfast a great option.
Comment from Hotel Management
May 9, 2017 by Front Desk Manager, Hotel Management
Thank you for your review, I will be glad to forward your comments to the staff. We hope to serve you again in the future.
3 out of 5
by A verified traveler

Econo stay

Posted Apr 22, 2017
Hotel was middle of the road (not the best but not the worst) and it was nice having the free breakfast. Rooms are not quite as nice as the photos online, some stains on the couch. Unfortunately, there's 2 levels and one is main floor and the other is in the basement where we got stuck, felt dark and claustrophobic. Some lights burnt out in bathroom and a metal Kleenex holder was broken and rusty and just sitting on the counter empty for some reason?! Just alright
Comment from Hotel Management
May 10, 2017 by Front Desk Manager, Hotel Management
Dear Guest, Thank you for taking your time to express your recent concerns about your stay. The issues about the stains on the couch have been forwarded to the housekeeping team to ensure these do not go unnoticed, we are very sorry you felt the lower level was claustrophobic and dark we are currently looking at how we can brighten the lower level up. Thank you for staying with us!
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 18, 2017
Great location close to the airport, good facilities, free breakfast.
Comment from Hotel Management
May 10, 2017 by Front Desk Manager, Hotel Management
Thank you for taking the time to post a review about your stay with us. Our team works very hard to ensure our guests are happy and have a memorable stay. We look forward to welcoming you back at the Harbourview Days Inn in Nanaimo.
5 out of 5
Recommended
for Everyone
by A verified traveler from powell river bc

Posted Apr 18, 2017
Pros: That u had a choice of contiantal breakfast or having 15% off at the restaurant.
Our experience was a great one we will keep on coming back.
Comment from Hotel Management
May 11, 2017 by Front Desk Manager, Hotel Management
Dear Tanya, Thank you for taking your time to review your most recent stay. We look forward to welcoming you back when you are in the area.
5 out of 5
Recommended
for Families
by A verified traveler from Alberta

Dated But Great

Posted Apr 18, 2017
Pros: The Staff Clean bunkbeds available for the kids
Cons: UJpdating of rooms- carpets, decor
Stayed 3 nights. Stayed in the family suite, lower level with bunk beds; early 90s feel. Dated carpets and decor throughout. But it was clean, Super clean and the staff were amazing. Very accommodating (which for a large family is always great) extra soaps and items as requested no issues. Free breakfast, very child friendly. The pool is smaller but the kids still spent hours there. Will stay there again when in area.
Comment from Hotel Management
May 11, 2017 by Front Desk Manager, Hotel Management
Dear Valued Guest, Thank you for taking the time to review our hotel. We appreciate your comments and will forward your comments to the staff. We are always looking at ways we can improve our services once again thank you for your feedback. We would love to welcome you back next time you are in the area.