Ratings based on 667 Verified Reviews

3.6 out of 5
80% of guests recommend
3.9 Room cleanliness
3.9 Service & staff
3.7 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice view of River Estuary from Dining Room

Posted Apr 22, 2018
Generally very good; food excellent in the dining room. Staff very pleasant and willing to explain the situation when I mentioned having been woken in the middle of the night by noise on the floor above.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 22, 2018
Nice clean tidy. Food was good in the restaurant
5 out of 5
Recommended
for Everyone
by A verified traveler from Black Creek

Posted Apr 20, 2018
Great place for the price.The pool needs an update is all.
3 out of 5
Recommended
for Everyone
by A verified traveler from surrey bc

One night stay

Posted Apr 7, 2018
Older room on main floor there was mold on the window and stains on sheets would be better if it was a little updated the bed was older and a little uncomfortable when checking in I found the guy not so friendly one in the back just stood there and staired I thought it was rude but the young lady who was working was wonderful and friendly at check out time.
Comment from Hotel Management
Apr 17, 2018 by General Manager, Hotel Management
We are so sorry to hear that your recent stay with us was unsatisfactory. Your comments will definitely be discussed with our Desk Staff as it is not acceptable to not make our guests feel welcome and appreciated. We are glad that your found Chrissy to be friendly and helpful.
4 out of 5
Recommended
for Everyone
by A verified traveler from Alberta

Friendly, helpful staff

Posted Apr 6, 2018
The front desk staff at this hotel we're great. We had a pet- friendly room. Hotel is showing it's age but still comfortable.
Comment from Hotel Management
Apr 10, 2018 by Customer Relations/Days Inn Nanaimo, Hotel Management
Dear Dawn: I'm happy to hear you found the hotel comfortable and our front desk staff great! Thanks for taking the time to write a review and please visit us again.
4 out of 5
Recommended
for Everyone
by A verified traveler from dawson

Posted Apr 2, 2018
NIce clean Hotel. Big Pool for the Kids. Nice view over the Ocean
Comment from Hotel Management
Apr 4, 2018 by Customer Relations/Days Inn Nanaimo, Hotel Management
Thanks, Chris, for your great review. Happy to hear you found the hotel clean and that your kids enjoyed the pool. The views from some of the rooms, and especially from our in house Ricky's restaurant are indeed pretty lovely. Thanks again for your feedback.
4 out of 5
Recommended
for Families
by A verified traveler

Comfortable, has every thing it says.

Posted Apr 1, 2018
Pros: Location
Location: Your not far from any thing that's what made me choose this place.
Take's a bit to get the access figured out from the North from the South easy, I would stay again.
Comment from Hotel Management
Apr 4, 2018 by Customer Relations/Days Inn Nanaimo, Hotel Management
Dear Anonymous: There's no better compliment than to say you would stay with us again! Thanks for your 4 out of 5 rating. I hope next time we can make it a 5!
4 out of 5
Recommended
for Everyone
by A verified traveler from B.C.

Nice place to stay

Posted Apr 1, 2018
I found the bed was comfortable and the room was very large. Continental breakfast was nothing fancy but had enough choices to start your day. A power charging block would be nice as we live in an electronic world and I needed to follow extension cords to charge my phone and a hook in the bathroom to hang clothes/towel when showering would be nice instead of piling everything on the toilet. The staff were really friendly and helpful. Would stay here again.
Comment from Hotel Management
Apr 4, 2018 by Customer Relations/Days Inn Nanaimo, Hotel Management
Dear C. on Expedia: I'm glad you found the bed comfortable, we do get alot of compliments on them.Most of the rooms do have a charging block, and we will be replacing the ones that have gone missing. Thank you for the kind words regarding our staff; we do have a great team here! Looking forward to your next visit.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 29, 2018
Cons: The sinks in both rooms that we stayed in did not drain properly.
The beds were comfortable and the rooms comfortable and clean. However, the sinks in the two rooms we stayed in did not drain properly.
Comment from Hotel Management
Apr 4, 2018 by Customer Relations/Days Inn Nanaimo, Hotel Management
Thank you for the great review of our hotel. I'm glad you found the rooms comfortable and clean. The bathrooms do need upgrading, and we have already started on some of them, including replacing the sinks. Come visit us again!
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 25, 2018
Very cool hotel , room is pretty clean and you should go there
Comment from Hotel Management
Mar 26, 2018 by General Manager, Hotel Management
Thank you for providing your comments and for choosing the Days Inn Nanaimo!