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Reviews of Nanjing Grand

3 out of 5
Nanjing Grand
GUANGZHOU ROAD,NAN JING, 208, Nanjing, Jiangsu

Reviews

8.8

Excellent

Rating 10 - Excellent. 10 out of 14 reviews" "
Rating 8 - Good. 1 out of 14 reviews" "
Rating 6 - Okay. 2 out of 14 reviews" "
Rating 4 - Poor. 1 out of 14 reviews" "
Rating 2 - Terrible. 0 out of 14 reviews" "

7.6/10

Cleanliness

9.0/10

Staff & service

7.8/10

Property conditions & facilities

Reviews

6/10 Okay

Ramona Kelloway, Newfoundland Canada

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Grand hotel
As I read reviews of this hotel,it is like I was somewhere else. While the hotel staff were excellent the room was less then impressive. The bed was hard as nails, the carpet grossly stained and dirty, and taps in bathroom leaky,with water over the vanity constantly. I would not stay here again. The restaurant was expensive compared to Chinese standards but offered a good variety for breakfast. I did not have lunch or supper at hotel.

6/10 Okay

Ramona kelloway, Nanjing grand hotel

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Great service but dirty rooms
The service in restaurant is great but the room leaves something to be desired. Dirty stained carpet, stale cigarette smoke smell in room and tabs leak. The best feature is the heated toilet seat. The bed are like boards so hard an uncomfortable. For the price of the room I would expect it to be cleaner looking

4/10 Poor

Ramona kelloway, Nanjing China grand hotel

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Review
We are continuing to stay. Hotel is beautiful in lobby but room is not so much. Carpet is dirty and stained, gross smell of stale cigarette smoke and taps are leaking in bathroom. The best thing about the room is the heated toilet seat

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location but be aware of hard beds
Everything was great but the bed was a solid mattress, which may not apeal to all traveller's idea of comfort. I will stay here again when next in Nanjing.

10/10 Excellent

Othmar, Australia - WA - Fremantle

Liked: Staff & service, property conditions & facilities
Cleanliness: mould & cigarette smoke; must pay 500 yuan per day as deposit. money withdrawn from our creditcard. they said would reinburse it at end and they did. but visitors need to know

10/10 Excellent

Michael, Australia - QLD - Brisbane

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Hubert, England, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great hotel for acouple
this is a convenient, clean, comfortable hotel. Staff here are very friendly and helpful. It is a very nice experience.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
VERY GOOD
Beds, wifi, bathrooms all excellent during my stay. The hotel has been upgrading floor by floor, so if the first room the give you is a little shabby and worn, just ask for one on another floor (15th is good) and the helpful staff will accommodate. Many good eating options available within walking distance for those who are a bit adventurous.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxed
Had a comfortable few days here. Had a comfortable few nights here

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Najing Grand
Nice hotel, good location for walking and shopping.

10/10 Excellent

Fei, 江蘇

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
幫朋友訂的，他們很滿意
幫朋友訂的，他們很滿意

10/10 Excellent

小澤, 日本, 群馬県

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
日本人が安心して宿泊できる南京のホテル
フロントはホテルの顔とも言うべきセクションである。 私はエクスペディアで予約したと申し出たが、フロントの女性は「あなたの予約は入っていません」との一点張り。それから６～７分ほどの押し問答の後、何とか一件落着し、部屋をアップグレードしてくれた。 このような予約確認を見逃すミスはあったものの、そのミスをアップグレードで相殺してくれたのは有り難い。また、この情況をずっと見ていたベル・ボーイは品の良い微笑み顔で「大丈夫ですから」と私を終始励ましてくれたのも嬉しかった。 部屋は北京で５星級の長富宮飯店に及ぶほどの立派さで使い勝手がよかった。レストルームは全てバスタブやウォシュレットはTOTOでもグレードが高いものだった。

8/10 Good

Verified traveler

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
日本人には合う
日本語が通じて非常に感じが良いﾎﾃﾙです。また利用したいと思います。･･････・・・・・・・・・・・・・・・