Ratings based on 80 Verified Reviews

4.0 out of 5
89% of guests recommend
4.2 Room cleanliness
4.1 Service & staff
4.1 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
5 out of 5
by Sebastian

This traveler left a rating score only Posted Jul 22, 2017 on Hotels
3 out of 5
by A verified traveler

Posted Jul 5, 2017 on Hotels
Hotel is old and in a old, crowded neighborhood.
4 out of 5
by Pablo

This traveler left a rating score only Posted Mar 15, 2017 on Hotels
2 out of 5
by A verified traveler

Old Sheraton

Posted Sep 26, 2016 on Hotels
I stayed in many Sheraton, this one is the worst.
5 out of 5
by A verified traveler

Its a Sheraton, nothing else needs to be said

Posted Sep 22, 2016 on Hotels
Spent a couple more days in Nanjing and went to the Sheraton. Close to the downtown core and it is a Sheraton after all. Staff were fantastic, young lady playing the piano in the lobby was excellent, grand staircase magnificent.
4 out of 5
by A verified traveler

Staff took extra mile to make it a pleasant stay

Posted Sep 19, 2016 on Hotels
Staff was very friendly and very helpful recommending places to visit and giving directions. Also, suggesting places to have my meals.
3 out of 5
by A verified traveler

Dated hotel, staffs not well trained!

Posted Jun 12, 2016
There was no queue for check in, and the staff not helped either. Really old hotel, just can be 3 star maximum.
5 out of 5
by Markus from Australia

Great hotel, great location, great value!

Posted Jun 2, 2016 on Hotels
Great Hotel, highly recommended.
4 out of 5
by Derek from Nassau

Good Hotel

Posted Sep 7, 2015 on Hotels
The hotel staff were extremely helpful and accommodating. Staff were very friendly although most of them did speak much English. The rooms were clean and serviced everyday. I would stay at the hotel again.
3 out of 5
by Ron from Ahwatukee

Not your typical Sheraton property.

Posted May 24, 2015 on Hotels
While this is a very nice property, it lacks many simple amenities. Danny's Irish Pub was never open on time. Sign says opens at 2 PM on Sundays, opened at 6. Cigar Bar was never open. No restaurants on property. At 3 PM on a Sunday, nothing in the entire hotel was open. That is not good management. The rooms are very nice, beds are good, but the showers are very weak and low. If you are over 6' tall you have to bend low to get wet. Smoking occurs on all floors, even in non-smoking rooms. No Smoking signs are posted but there is no enforcement. Long wait for a taxi. Nearest place to walk to dinner or drinks is, you guessed it, a different and better hotel.