Ratings based on 38 Verified Reviews

4.3 out of 5
80% of guests recommend
4.4 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
4 out of 5
by BYOUNGROK

Posted Mar 27, 2017 on Hotels
first room they suggest me to use has little serious smoke smell and after I insisted to change it they changed to king bedroom which is really big I satisfied but after two days I noticed there is many test falling from the ceiling exact location I'm sleeping but I just calm down
4 out of 5
by A verified traveler

Room is clean

Posted Sep 19, 2016 on Hotels
The room was comfortable and staff are helpful and friendly
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 29, 2016
This hotel is a little old, but still provide a 4-star hotel experience
Comment from Hotel Management
Jul 10, 2016 by Anita, Hotel Management
Dear guest, Thank you for your positive response and for enjoying your stay at Grand metropark Hotel Nanjing. We value you and appreciate your choosing . We look forward to seeing and hearing from you again. Best wishes to you.
5 out of 5
by A verified traveler

Posted Apr 10, 2016 on Hotels
Comment from Hotel Management
Jul 18, 2016 by anita, Hotel Management
•感谢您下榻了南京维景国际大酒店。我们会一如既往的保持优质服务品质,高性价比的硬件享受,为每一位宾客都带去宾至如归的体验。我们热忱期盼与您的下一次相聚,并祝您在维景酒店度过更多愉快的时光。
2 out of 5
by A verified traveler from Melbourne Australia

Check in was a shock

Posted Nov 3, 2015
Pros: The hotel was a beautiful hotel, clean rooms,very spacious. The staff was friendly who tried very hard to make you feel welcome and seemed embarrassed
Cons: The book in procedure and deposit process of keeping It for a month when paid by credit card is a totally wrong That would drive most people away.
Location: It is close to line 2 metro and that enables you to get around Nanjing very easily There are many activities close to this hotel
On arrival rooms were not ready we were told they would be ready in 15 mins. I had booked 2 rooms and was given 1 on the 11th floor and 1 on the 14th floor I asked if We could have them at least on the same floor and was told No. I explained we need to be a little closer and after 20 mins was given 2 rooms on the same floor but 10 rooms apart. The best is yet to come we were then asked to pay a deposit of 4000 yuan on a credit card and this money would be returned to the card in a months time, this is equal to about A$ 900 I then explained that I had 5 other hotels booked on this trip and if I had to pay that sort of deposit at each hotel I would have 24000 yuan on my credit card or A$5400 and I felt that was a bit excessive. They settled for 1500 yuan in cash which is about A$350 and that would be returned when we left. We then went to the Coffey shop to wait for the 15 mins and for them to tell us the rooms were ready as they said they would. After 50 min. I went to check if they had been finished and was told 1 was ready. We found that the air conditioner did not work in 1 room they sent some one to check it and was told they could not get it to work and just opened the window and they said that would fix it . The only thing it did was make the noise in the room from outside almost unbearable and my friends were unable to get any sleep during the nigh. They are not people who complain about things and did not tell me about this problem until breakfast next morning.
Comment from Hotel Management
Jul 18, 2016 by Guest service manage, Hotel Management
•Dear guest, Thank you for your positive response and for enjoying your stay at Grand metropark Hotel Nanjing. We value you and appreciate your choosing . We look forward to seeing and hearing from you again. Best wishes to you.
5 out of 5
by Thibault from London

Great Hotel

Posted Sep 13, 2015 on Hotels
Excellent hotel, friendly staff, nice room and a good location. The only annoyance was that the internet didn't work properly in our first room, but the staff immediately offered us a new one.
Comment from Hotel Management
Jul 18, 2016 by anita, Hotel Management
Thank you for choosing Grand Metropark Hotel Nanjing! we hope the guests can feel our enthusiastic service during their stay, We look forward to your visit again!Thank you !
3 out of 5
by A verified traveler from seattle, wa

Good location, great staff, poor facilities

Posted Nov 3, 2014
The hotel staff are great and always very accommodating and helpful. The location is very convenient. It is right next to the museum Zhong Shan Gate. I took a morning walk and was able to get to the Ming emperor tomb in half an hour, and hiked all the way up to the summit of Mt Purple Gold in about one and half hour--in high heels. The facilities of the hotel is a little old. The toilet imported from Japan worked terribly. By the end of my stay, it overflowed and flooded the entire bathroom.
Comment from Hotel Management
Jul 18, 2016 by Guest service manager, Hotel Management
Thank you for your comments, we looking forward to seeing you again
4 out of 5
by Tai Tiong from Singapore

Nice Stay at Hotel

Posted Oct 22, 2014 on Hotels
Good location, close to key areas of interest. Better if hotel cards are used to access the lift
Comment from Hotel Management
Jul 18, 2016 by anita, Hotel Management
Thank you for choosing Grand Metropark Hotel Nanjing! we hope the guests can feel our enthusiastic service during their stay, We look forward to your visit again!Thank you !
4 out of 5
by A verified traveler from Japan

Cost performance

Posted Nov 9, 2011 on Hotels
I suppose this hotel is best in Nanjing. The view from the room is good in a multistory hotel, and the interior of the room also has a high price and has a round pool. Neverthless, cost performance is very reasonable. A location is regrettable, and since a few is separated from the city area, there is a little store in the circumference.
Comment from Hotel Management
Jul 18, 2016 by anita, Hotel Management
•Dear guest, Thank you for your positive response and for enjoying your stay at Grand metropark Hotel Nanjing. We value you and appreciate your choosing . We look forward to seeing and hearing from you again. Best wishes to you.
4 out of 5
by John from Hong Kong

Old, but clean and tidy

Posted Mar 23, 2017 on Hotels
Close to subway, clean and tidy room, staff are smart and nice, hotel is a bit old but still acceptable.