“Hotel is new and clean but the staff looks miserable and unhelpful. We booked two rooms via Expedia but they mistaken the two rooms as two bookings and initially refuse to give us two rooms next to each other,l. After lengthy explanations they finally gave us two adjacent rooms. Yet the hotel staff did not explain any details like when is check out time etc. Hardware was excellent but more staff training is needed.”
“Hotel is new and clean but the staff looks miserable and unhelpful. We booked two rooms via Expedia but they mistaken the two rooms as two bookings and initially refuse to give us two rooms next to each other,l. After lengthy explanations they finally gave us two adjacent rooms. Yet the hotel staff did not explain any details like when is check out time etc. Hardware was excellent but more staff training is needed.”
Wan Ying