Ratings based on 131 Verified Reviews

4.6 out of 5
94% of guests recommend
4.8 Room cleanliness
4.7 Service & staff
4.5 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Couples
by A verified traveler

Stay was fine

Posted Sep 15, 2017
Pros: Location
Cons: Air conditioning and bed sheets
Nie and clean room. Air conditioning unit not stomp enough for the room. They tried to fix it twice. The bed sheet is too warm and there is only one, no single sheet .
Comment from Hotel Management
Sep 18, 2017 by Edith, Hotel Management
Dear Guest, we thank you very much for your comment and are glad to read that you enjoyed your stay in our hotel. We are very sorry with the air conditioning in your room. We've repared it. We hope to have the pleasure to receive you again in order to give you the best image of our service. Best regards.
4 out of 5
Recommended
for Everyone
by A verified traveler from London

convenient and comfortable

Posted Sep 10, 2017
We only stayed in Nante for one night. The hotel and staff made the stay convenient and comfortable.
Comment from Hotel Management
Sep 13, 2017 by Edith, Hotel Management
Dear James, Thank you for your comment, we are happy to read that you enjoyed your stay with us. We hope to have the pleasure to receive you again soon ! Yours sincerely, Edith
5 out of 5
Recommended
for Everyone
by A verified traveler from LondoN

Excellent hotel. Great location.

Posted Sep 7, 2017
Chose this hotel because of its location and positive reviews. Expectations were completely met as hotel is excellent. The staff are particularly professional but also very friendly. Will definitely return
Comment from Hotel Management
Sep 8, 2017 by Edith, Hotel Management
Dear John,Thank you very much for your comment, we are very glad to read that you enjoyed your stay with us. We hope to have the pleasure to receive you again soon !,Edith, Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from South Africa

Nice location close to several good restaurants

Posted Sep 7, 2017
Pros: Big rooms excellent shower facility comfortable beds.
Cons: Shelf space for clothes in the room would be a massive improvement.
Location: Restaurants and bars were main activities but also some good shops around.
Room was large but not enough shelf space for clothes. Although in Nantes for 4 nights we lived out of our suitcases. Laundry was supposed to be back in evening but only received the following morning. Double glazed windows keep noise out, but with open windows can be noisy. Very nice shower. Very comfortable beds. Staff spoke English and were very helpful. Everything except the lack of shelf space was excellent.
Comment from Hotel Management
Sep 8, 2017 by Edith, Hotel Management
,Thank you very much for your comment, we are very glad to read that you enjoyed your stay with us. We hope to have the pleasure to receive you again soon !Edith
5 out of 5
Recommended
for Everyone
by A verified traveler from Jersey

Perfect location

Posted Aug 30, 2017
Ideally situated for a city break or as a base to visit the surrounding area. We stayed for 7 nights and were upgraded to a deluxe room at the rear of the hotel which proved to be a bonus. All staff, no matter their position, were welcoming, friendly and helpful at all times. Would be our first choice should we visit Nantes again.
Comment from Hotel Management
Sep 8, 2017 by edith, Hotel Management
Dear Bernie,Thank you very much for your comment, we are very glad to read that you enjoyed your stay with us. We hope to have the pleasure to receive you again soon !Edith
4 out of 5
Recommended
for Couples
by A verified traveler from England

Lovely hotel, friendly staff close to Town Centre

Posted Jul 13, 2017
Pros: Location. Friendly & helpful front-desk staff. Cleanliness. Good modern design of bedroom/bathroom. Impressive traditional communal areas. Breakfasts.
Cons: Consistency of service. The best was superb, sometimes it was only adequate.
Location: Great location with most city attractions nearby. Smart restaurants and shops very near. Other places easy walking distance.
We stayed for one week. Overall, this is a very good hotel. Both communal areas and bedrooms are well designed. Ambiance is great. Bedrooms are modern & communal areas are more traditional. Everywhere was very clean & crisp. The bathroom was cramped but shower was super. Servicing of our room generally very good. We sometimes had to ask for milk, coffee, water to be provided - which was rapidly done by the generally outstanding front-desk staff (their language skills, friendliness, local knowledge, helpfulness enhanced our stay immensely, both prior to our arrival and during the week). Buffet breakfast usually excellent - again with some variation according to who was on duty. There was a comprehensive range of good quality hot and cold food which was 'topped up' as needed - a real feast.
Comment from Hotel Management
Jul 27, 2017 by Edith, Hotel Management
Dear Mike, Thank you for your comment, we are happy to read that you enjoyed your stay with us. We hope to have the pleasure to receive you again soon ! Yours sincerely,
5 out of 5
by Jonathan

Decent.

Posted Jun 20, 2017 on Hotels
Great hotel. Difficult and small parking spaces so make sure you call beforehand to get directions to park. Clean hotel. New and upgraded. Internet speed kind of slow.
5 out of 5
by Theresa

Posted Jun 12, 2017 on Hotels
Comment from Hotel Management
Jul 27, 2017
Thank you for your feedback, we are happy to read that you enjoyed your stay with us. We hope to have the pleasure to receive you again soon ! Yours sincerely, Edith
3 out of 5
by A verified traveler

This traveler left a rating score only Posted May 28, 2017 on Hotels
4 out of 5
Recommended
for Everyone
by A verified traveler

Good central location

Posted May 20, 2017
Pros: Great central location
Cons: No storage for clothes in the room, could do with some drawers or shelves.
Location: Castle is very impressive and Ile de Machines is a must see.
Perfect location for viewing all city attractions and for shopping. We did not have breakfast in the hotel so cannot comment on the standard of catering available.