Nice people, Great Location.
Posted Sep 29, 2015
First and foremost, I found that all of the young men and women at the front desk were pleasant and helpful. Also the chamber maids were friendly and attentive. I can't be more complimentary toward the staff; they attended to my every need and answered all of my questions (note: I speak French) with a huge smile. Thank you, staff!
I booked the Triple Room #36 at a fair price and found it quite large enough for North American tastes. The bathroom was spacious and clean and the towels and linens were changed every day and the floor was mopped.
The window opened to the rear and I heard no noise. I asked for a hair dryer at the front desk and they let me keep it for the entire week.
The location is incredible: easily within walking distance of everything you want to see -- and close to the main Commerce Tram station (you can catch the Airport Shuttle there).
Again, thanks to the wonderful staff at the Grand Hotel.