Ratings based on 337 Verified Reviews

4.6 out of 5
94% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from D

Napa feel, simple and cozy

Posted Apr 9, 2017
The hotel is very clean, and the rooms are spectacular with fireplaces and all of them. A great retreat at the end of a long day of winetasting. The one thing this hotel is lacking, is a cozy gathering place for guests in a lobby or some type of meeting place. It's very clean, the breakfast buffet is lovely, and the price is great! Close by to the highway, so easy access to the vineyards. And close to a great Italian restaurant which is an easy walk away.
3 out of 5
by A verified traveler from washington dc

Nice hotel, but wouldn't stay again

Posted Apr 3, 2017
Senza is a decent hotel - rooms are large and comfortable, the grounds are well maintained, amenities are nice, but I wouldn't stay again. The hotel is right off the highway and we could hear cars all night, there's a new vineyard being built on the neighboring lot and the construction obstructs the view of the mountains, but the thing that stuck with us was the unfriendliness of the staff. We paid in advance for a room - we booked a double room based on a 4 person occupancy. The hotel has a fee pp if more than 2 people are staying in the room, but that wasn't included in our rate - we didn't know that. Anyways upon arrival we were told rudely that we owed $200 more ($50 pp/night) - we were surprised and not pleased about it. Hotel staff was not at all helpful and rude to us about it. We looked up our confirmation email and in small print it said that we needed to pay $20pp/night. So, ok fine, we didn't read the small print - that's on us- but the hotel staff was 1) rude to us about it and 2) quoted us a much higher rate than what we actually owed. There's a big difference between paying $200 more and paying $80 more. So anyways we paid - our room wasn't ready but hotel staff assured us they would call us when it was. We went wandering around Napa for 4 hours and never heard from them. Finally went back to hotel and It was ready, they just decided not to call us. After traveling across country to stay at their hotel we just expected a little more friendliness.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 21, 2017
very pleasant setting. good location between downtown Napa and Yountville
5 out of 5
Recommended
for Everyone
by A verified traveler from s.,Hammond, Louisiana

Great hotel in Napa Valley

Posted Mar 20, 2017
Great large room with a very comfy bed, large bathroom, and wonderful breakfast. Our room had a large patio that overlook vineyard. We enjoyed wine hour each night. Close to Oxbow market and wineries. Overall this a great hotel to stay at and enjoy Napa Valley.
5 out of 5
Recommended
for Everyone
by A verified traveler

Just perfect

Posted Mar 14, 2017
The hotel is perfect, our room had its own fireplace which we thought was very romantic. Very cozy, modern and clean. Breakfast was really good and fresh and the staff was very kind. Two thumbs up!
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 12, 2017
The lady who attends to the breakfast was amazing. Very attentive and catering to her guests. Pastries wEre amazing and fresh. Amazing room, shower and amenities. Would give it a six stars if possible.
5 out of 5
Recommended
for Everyone
by A verified traveler from Castleton-on-Hudson, NY

Perfect distance to town and vineyards

Posted Mar 5, 2017
Very close to downtown Napa and all of the great restaurants and shops but also a quick drive to dozens of wineries. The staff was great and recommended places to go. The continental breakfast was much more than the traditional ones with great fruit, local bakery items and meats and cheeses, plus more.
5 out of 5
Recommended
for Everyone
by A verified traveler from Denver

Comfortable stay

Posted Jan 28, 2017
Pros: Clean, style, fireplace
Cons: Nothing
Location: Nicely situated between downtown Napa and the wineries.
Nicely updated and modern place. Very friendly staff. Super comfy bed.
5 out of 5
by Antonio

Posted Jan 17, 2017 on Hotels
Awesome all around!!!
5 out of 5
by Carole

Retreat

Posted Jan 9, 2017 on Hotels
Great stay. Very friendly service.