Nice location but no hand held shower
Posted Sep 22, 2016
Very nice hotel staffs. Great location. But the door has no security latch or lock. Right when we got to our room, we locked our door and the hotel cleaning lady opened the door on us accidently. The room front door seems unsecured and it was. The shower only provide you with a rain shower, with no hand held shower. But we did enjoy all the complementary water drinks and snacks in room. The pool was wonderful. The extra stuff such as 1 hour free bicycle rental, shuttle service to all wineries and breakfast meal tickets to the local coffee shop was awesome.
.... would I go back again?.....the answer is yes, but will ask for a better room in the back of the property.
Comment from Hotel Management
Oct 8, 2016 by Martha Solorio, Hotel Management
Thank you for Staying at The Sunburst Calistoga in your recent visit to Napa Valley. I'm glad to hear that you enjoyed your stay and will share the kind words about our hotel staff. We appreciate the feedback provided to us in regards to the door security latch, and I would like to share with you that as we have started to install them in our rooms. We look forward to welcoming you back in the future and sharing the exciting new property with a restaurant and spa early next year!