Ratings based on 1,255 Verified Reviews

4.0 out of 5
85% of guests recommend
4.2 Room cleanliness
4.2 Service & staff
4.1 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel for pleasant stay

Posted Apr 23, 2018
Clean, comfortable, convenient location. Cozy breakfast room with good breakfast. The value you get for your dollar is a good exchange. Recent remodel makes place inviting.
Comment from Hotel Management
Apr 24, 2018 by Maripat, Hotel Management
THANK YOU for your kind review! You read our minds about what we were thinking about the hotel!
5 out of 5
Recommended
for Everyone
by A verified traveler

Presidential Suite

Posted Apr 17, 2018
our room was very clean and smelled great, the check in staff and check out staff were very pleasant
Comment from Hotel Management
Apr 17, 2018 by Maripat , Hotel Management
THANK YOU for a 5 out of 5 Review! We are very happy that you had such a great stay! It is our pleasure to provide great customer service!
2 out of 5
by A verified traveler from Illinois

It’ll do

Posted Apr 1, 2018
Check in went well and staff was able to accommodate a specific room request (quiet area) and was polite. However, the “free late checkout” is a myth. Starting around 11am staff continuously knocked on the door and called room to tell us it was time to check out. Even though we confirmed this at check in and talked directly with the General Manager again that morning, it continued. After being disturbed by a phone call stating “checkout is at 12p and it is now time to leave” we quickly packed our things and left. We were hoping to have the extra time to get ready for a special event we traveled into town for, but felt rushed and pushed out instead. Those who want late check out, beware you may be hassled all morning to leave.
Comment from Hotel Management
Apr 4, 2018 by Manager, Hotel Management
We are so sorry to hear that you did not enjoy your stay with us and that you faced such an unusual situation. We continue to strive to improve our service and accommodations so that we may provide the highest level of guest satisfaction. For that reason, we are so sorry that we missed the mark during your recent stay. This feedback has been forwarded to management and we can only ask that you consider us again so that you can see the continuous improvements we make.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 26, 2018
Quick and easy check in, breakfast was amazing! Would definitely stay here again
Comment from Hotel Management
Mar 26, 2018 by Maripat, Hotel Management
Thank You for the great review! We are very happy to read how people found our breakfast amazing and would DEFINITELY stay again! THANK YOU!
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 11, 2018
Very pleased with our stay and excellent breakfast.
Comment from Hotel Management
Mar 12, 2018 by Maripat, Hotel Management
THANK YOU! We are always happy to hear a guest had a great stay! We are always expanding our breakfast and are glad to hear that you enjoyed that as well!
1 out of 5
by A verified traveler

This hotel is a dump!

Posted Feb 18, 2018
This hotel is a dump, hotel staff is rude. Rooms are out dated. Entrance to rooms are to dark parking lot. Ice machines didn't work. Bed was as hard as a brick.
Comment from Hotel Management
Feb 20, 2018 by Manager, Hotel Management
I am so sorry to hear that your most recent stay with us did not meet your expectations. Our primary goal is to provide all guests with an enjoyable experience and it is troubling to know that you faced such a usual experience. We take this quite seriously and have shared your feedback with management so that appropriate steps can be taken. Thank you again for taking the time for sharing this experience and for your valuable business.
4 out of 5
Recommended
for Everyone
by A verified traveler from Farmington Hills, Mi.

Posted Jan 27, 2018
Clean, comfortable. Very friendly and helpful staff. Nice breakfast buffet. Would definitely stay there again.
Comment from Hotel Management
Jan 28, 2018 by Manager, Hotel Management
We have high standards of hospitality and service and we strive to give you the best experience at the best value. Thank you so much for the insight regarding our staff and breakfast. I hope you will return to enjoy a memorable and exceptional experience.
5 out of 5
by A verified traveler

Posted Jan 21, 2018 on Hotels
Comment from Hotel Management
Jan 23, 2018 by Maripat, Hotel Management
Thank You for the 5 out of 5 review! We appreciate your time to do so! We are happy that you were so happy with your stay!
4 out of 5
by A verified traveler

Posted Jan 19, 2018 on Hotels
Comment from Hotel Management
Jan 22, 2018 by Manager, Hotel Management
It was our priviledge to earn your business and we hope to host you again on your next trip.
5 out of 5
Recommended
for Personal Event
by A verified traveler

Tumi

Posted Jan 17, 2018 on Hotels
Great , lovely experience
Comment from Hotel Management
Jan 18, 2018 by JP, Hotel Management
So glad that you had an excellent experience. See you next time.