Ratings based on 137 Verified Reviews

4.5 out of 5
92% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from Canberra

Good size for family of four.

Posted Jan 14, 2018
Good sized two bedroom apartment with aircon. Short drive in to Napier.
4 out of 5
Recommended
for Everyone
by A verified traveler from Devon

Great location-nice room

Posted Jan 12, 2018
Nice motel 2 bed apartment. Room was very clean and the kitchen side well equipped. Great location as some really nice restaurants within walking distance and only a short drive into town.
4 out of 5
Recommended
for Everyone
by A verified traveler from Dunfermline

Nice hotel, quiet locatiom

Posted Jan 11, 2018
For a one night stay everything was just as we would expect, so much so that Wevwould have no hesitation, should the need ever arise, in booking into this hotel for a far longer period.
2 out of 5
by A verified traveler from Auckland

Good location. Good staff.

Posted Jan 8, 2018
This hotel has a good location and really friendly staff. Unfortunately the room smelled like dirty kitchen hand towels (oily one's). There weren't enough beds for all of us. Not good value for money.
5 out of 5
Recommended
for Everyone
by A verified traveler

Close to the best Fish and Chip Shop.

Posted Jan 7, 2018
Pros: It's close proximity to the city but being 'away from it all'. It was clean, the bedding was comfortable, It had everything we needed.
Cons: No improvement but the kitchenette is only suitable for microwave meals, though each unit has a small BBQ outside and a larger one in the courtyard.
Location: Excellent location. The estuary was great for walking or biking. The estuary also had an air filled activities platform, perfect for kids.
The best Fish and Chip shop, take-aways or restaurant, is Westshore Fish Cafe. Loved it and you can tell that it is popular by the high number of staff and the constant flow of customers. It is walkable distance from the hotel and the diary next door had a great ice cream selection. It was a perfect place to get on our bikes and enjoy the tracks. We enjoyed the ride along the beach front and then into the wharf area for a nice cold drink looking out to sea. Could have stayed there all day just watching.
Comment from Hotel Management
Jan 9, 2018 by jane, Hotel Management
We agree - the fish n chip shop is the best! a Great area to walk to the many restaurants
2 out of 5
by A verified traveler from Nelson NZ

Would not stay here again.

Posted Oct 14, 2017 on Wotif
Pros: Not much.
Cons: The service.....
Checked in at 3.30pm. Arrived at room - left over food in oven, fridge/freezer not clean, used flannels in shower and not cleaned (not to mention mold that had been there some time). Looked like vomit on carpet and smelt like it. Fifth guest linen not supplied - had to ask for twice. Two TV's only one remote. Missing one found when we pulled the sofa bed out at 9pm. Sofa bed had dangerous metal parts sticking up. Broken slats on blinds. Not one apology just lots of excuses.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 8, 2017 on Wotif
Very comfortable and quiet room. It is one of the better places I have stayed in a while I would recommend it to anyone. It was very clean and tidy with airconditioning? heatpump Easy to get anywhere from the location it was as well
5 out of 5
by Robert

Posted Sep 24, 2017 on Hotels
Had a most enjoyable stay. Impressed by the King - size pillows on the King size bed. All other accommodation had only the standard pillows on their K.S. beds
4 out of 5
Recommended
for Everyone
by A verified traveler from Sydney Australia

Good motel, ok for short stay

Posted Sep 21, 2017 on Wotif
Pros: Within walking distance of bayfront which is a lovely area to stroll along.
Cons: Thought it needed upgrading.
Location: Set away from shops and tourist attractions which is good in some respects, but a reasonable drive to reach most amenities.
Motel style accommodation but with kitchen facilities. Decor a little dated.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 8, 2017
Pleasant and welcoming staff. Room was good. Nice courtyard and barbecue area.