Best Western Hotel Plaza

Photo gallery for Best Western Hotel Plaza

Featured Image
Balcony
Minibar, in-room safe, desk, soundproofing
Minibar, in-room safe, desk, soundproofing
Minibar, in-room safe, desk, soundproofing

Overview of Best Western Hotel Plaza

Best Western Hotel Plaza

4 out of 5

3.6/5 Good

Guests rated this property 4.0/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Breakfast available
  • Business services
  • Parking available
  • Bar

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided
  • Personal protective equipment
Piazza Principe Umberto I, 23, Naples, NA, 80142

Explore the area

  • Popular LocationSpaccanapoli7 min walk
  • Popular LocationNaples Underground16 min walk
  • Popular LocationSansevero Chapel Museum17 min walk
  • AirportNaples (NAP-Naples Intl.)5 min drive

Choose dates to view prices

About this area

Naples

Near a metro station, Best Western Hotel Plaza is in Naples City Centre, a neighborhood in Naples with great shopping. Port of Naples and Molo Beverello Port are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Spaccanapoli and Via Toledo. Botanical Garden of Naples and Naples Aquarium are also worth visiting.

What's nearby

  • Piazza Giuseppe Garibaldi - 3 min walk
  • Spaccanapoli - 7 min walk
  • Palazzo Marigliano - 13 min walk
  • Naples Underground - 16 min walk
  • Sansevero Chapel Museum - 17 min walk

Restaurants

  • Pizzeria da Gaetano — 2 min walk
  • Fratelli La Bufala — 2 min walk
  • Pizzeria Fortuna — 4 min walk
  • Pizzeria Vincenzo Costa — 4 min walk
  • E Pronto o Mangia — 5 min walk

Getting around

  • Naples (INP-Naples Central Rail Station) - 5 min walk
  • Piazza Garibaldi Station - 5 min walk
  • Naples International Airport (NAP) - 5 min drive

About this property

Best Western Hotel Plaza

4-star Naples hotel in Naples City Centre, walk to Spaccanapoli
A bar/lounge, a rooftop terrace, and a coffee shop/café are available at this hotel. WiFi in public areas is free. Additionally, coffee/tea in a common area, 24-hour room service, and a business center are onsite. All 57 soundproofed rooms provide free WiFi, free wired Internet, and 24-hour room service. For a bit of entertainment, LCD TVs come with cable channels, and guests can also appreciate conveniences like refrigerators and coffee makers.
Best Western Hotel Plaza offers 57 accommodations with minibars and safes. Rooms open to balconies. 32-inch LCD televisions come with premium cable channels. Refrigerators and coffee/tea makers are provided. Bathrooms include showers with rainfall showerheads, bidets, complimentary toiletries, and hair dryers.

This Naples hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-in
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks and gloves available
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Self parking on site (EUR 18.00 per day)
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Buffet breakfast available for a fee daily 7 AM–11 AM: EUR 10 for adults and EUR 10 for children
  • 1 coffee shop/café
  • 1 bar/lounge
  • 24-hour room service
  • Coffee/tea in common area(s)

Family friendly

  • Free cribs/infant beds
  • Laundry facilities
  • Refrigerator
  • Soundproofed rooms

Conveniences

  • Elevator
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance

Languages spoken

  • English
  • French
  • Italian
  • Spanish

Business services

  • Business center
  • Conference space (1076 square feet)
  • Meeting room

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • In-room accessibility
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cribs/infant beds

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • 32-inch LCD TV
  • Cable channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Minibar
  • Refrigerator

Outdoor space

  • Balcony

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Free newspapers (weekdays)
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofing

Similar properties

See similar properties

Policies

Check-in

Check-in from 2 PM - midnight
Express check-in

Check-out

Check-out before 11 AM
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! One child stays free when using existing bedding
Free cribs (infant beds)

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 14 nights. This tax does not apply to children under 14 years of age.

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: EUR 10 for adults and EUR 10 for children (approximately)
  • Airport shuttle fee: EUR 30 per vehicle (one-way)
  • Airport shuttle fee per child: EUR 0.00
  • Self parking fee: EUR 18.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 1999.99, due to national regulations; for further details, please contact the property using information in the booking confirmation
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Best Western Hotel Plaza Hotel
Best Western Hotel Plaza Naples
Best Western Plaza Naples
Best Western Hotel Plaza Naples
Best Western Hotel Plaza Hotel Naples

Frequently asked questions

Overall score and ratings

3.6

Good

Rating 5 - Excellent. 99 out of 577 reviews
5 - Excellent 17%
Rating 4 - Good. 262 out of 577 reviews
4 - Good 45%
Rating 3 - Okay. 138 out of 577 reviews
3 - Okay 24%
Rating 2 - Poor. 52 out of 577 reviews
2 - Poor 9%
Rating 1 - Terrible. 26 out of 577 reviews
1 - Terrible 5%

4.0/5

Cleanliness

3.9/5

Staff & service

3.6/5

Amenities

3.7/5

Property conditions & facilities

3/5 Okay

Traveled with partner
Liked: Cleanliness, amenities
Location close to train station but neighborhood a little sketchy. Breakfast was very good.
Stayed 1 night in Sep 2021

1/5 Terrible

Stayed 1 night in Aug 2021

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We needed a quick one night stay before an early morning flight out of Naples airport. Very close To central train station. Check in was super friendly and efficient
Stayed 1 night in Jul 2021

4/5 Good

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall nice . Great location near train station . Plenty of restaurants
Stayed 1 night in Jan 2020

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2019