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Reviews

4.1/5 Very Good
41 reviews

Amenities

  • Free WiFi
  • Free Parking
  • Air Conditioning
  • Restaurant

Map

What's nearby

  • Popular Location
    Mostra d'Oltremare
    5 min drive
  • Popular Location
    Stadio San Paolo
    7 min drive
  • Restaurant
    Ristorante Zi Giorgio
    2 min walk
  • Restaurant
    Caffetteria degli Amici
    7 min walk
  • Airport
    Naples (NAP-Naples Intl.)
    16 min drive

Choose dates to view prices

Book online or call:

1-800-238-0767
  • Standard Room, 1 Queen Bed (Twin bed on request)

    Room Amenities

    • Sleeps 2
    • 1 Queen Bed
    More details
  • Superior Room, 1 Queen Bed (Twin bed on request)

    Room Amenities

    • Sleeps 2
    • 1 Queen Bed
    More details
  • Standard Triple Room, 1 Queen Bed (with Extra Bed)

    Room Amenities

    • Sleeps 3
    • 1 Queen Bed
    More details
  • Family Room, Multiple Beds

    Room Amenities

    • Sleeps 4
    • 1 Queen Bed and 2 Twin Beds
    More details
  • Standard Room, 1 Twin Bed

    Room Amenities

    • Sleeps 1
    • 1 Twin Bed
    More details

About this area

Pozzuoli

Located in Pozzuoli, Best Western Suites & Residence Hotel is connected to the convention center and near a metro station. Teatro di San Carlo and Lungomare Caracciolo are cultural highlights, and travelers looking to shop may want to visit Galleria Umberto and Spaccanapoli. Naples Aquarium and Magic World Water Park are also worth visiting.

Popular Location

What's nearby

  • Mostra d'Oltremare - 5 min drive
  • Stadio San Paolo - 7 min drive
  • Via Chiaia - 11 min drive
  • Castel dell'Ovo - 24 min drive
  • Lungomare Caracciolo - 26 min drive

Getting around

  • Agnano Station - 4 min drive
  • Cavalleggeri Aosta Station - 6 min drive
  • Naples (NAP-Naples Intl.) - 16 min drive

Restaurants

  • Ristorante Zi Giorgio - 2 min walk
  • Caffetteria degli Amici - 7 min walk
  • Ristorante Luna Rossa - 14 min walk
  • I Sapori della Piazza - 16 min walk
  • La Piazza - 16 min walk

About this property

Best Western Suites & Residence Hotel

Hotel connected to the convention center in Pozzuoli with free parking
This smoke-free hotel features a restaurant, a bar/lounge, and 24-hour room service. Free WiFi in public areas and free self parking are also provided. Additionally, a business center, a meeting room, and laundry facilities are onsite. All 43 rooms offer free WiFi and free wired Internet, plus balconies and LCD TVs with digital channels. Guests will also find 24-hour room service, refrigerators, and minibars.
Best Western Suites & Residence Hotel offers 43 air-conditioned accommodations with minibars and complimentary newspapers. Rooms open to balconies. LCD televisions come with digital channels.
Bathrooms include shower/tub combinations, slippers, bidets, and hair dryers. This Pozzuoli hotel provides complimentary wired and wireless Internet access.

Property amenities

Internet

Available in all rooms: Free WiFi and wired Internet
Available in some public areas: Free WiFi

Parking and transportation

Free self parking
Limited parking spaces
Train station pick-up shuttle (surcharge)
Ferry terminal shuttle (surcharge)

Food and drink

Breakfast available for a fee: EUR 3 for adults and EUR 3 for children
1 restaurant
1 bar
24-hour room service

Family friendly

Free cribs/infant beds
Laundry facilities
Refrigerator

Conveniences

Elevator

Guest services

24-hour front desk
Laundry facilities
Luggage storage
Multilingual staff
Porter/bellhop

Languages spoken

English
French
Italian

Business services

1 meeting room
Business center

More

Smoke-free property

Room amenities

Bedroom

Air conditioning
Blackout drapes/curtains
Free cribs/infant beds

Bathroom

Bidet
Hair dryer
Shower/tub combination

Entertainment

Digital channels
LCD TV

Food and drink

Minibar
Refrigerator

Outdoor space

Balcony

More

Free newspapers
Iron/ironing board (on request)
Phone
Slippers

Policies

Check-in

Check-in between 2 PM - midnight

Check-out

Check-out before 11 AM

Pets

  • Pets not allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Mastercard
American Express
Visa

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: EUR 3 for adults and EUR 3 for children (approximately)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport. Cash transactions at this property cannot exceed EUR 2999.99, due to national regulations. For further details, please contact the property using information in the booking confirmation. This property offers transfers from the ferry terminal and train station (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation.

Property is also known as

  • Suite Hotel Pozzuoli
  • Suite Pozzuoli
  • Best Western Suites Hotel Pozzuoli
  • Best Western Suites Pozzuoli
  • Best Suites & Hotel Pozzuoli
  • Best Western Suites & Residence Hotel Hotel
  • Best Western Suites & Residence Hotel Pozzuoli
  • Best Western Suites & Residence Hotel Hotel Pozzuoli

Frequently asked questions

4.1

Very Good

5 - Excellent
15
4 - Good
15
3 - Okay
10
2 - Mediocre
1
1 - Poor
0
4.7
Cleanliness
4.4
Service and Staff
4.2
Amenities
4.4
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Property was clean and up to date. Breakfast was unique and tasty. Salami was to old and needs to be fresh or it takes on a bad taste. Everything else was fine. The volcano sulfitara emitted sulfur fumes that can be offensive at times. Closing windows helped. Depends on which way the wind blows.

Stayed 3 nights in Aug 2019

4/5 Good

  • Liked: Cleanliness, staff & service, property conditions & facilities

The room was very large and well equipped. It was also very comfortable and tide. The staff were extremely helpful and had good knowledge of not only local facilities, but also of Napol's In general.

Stayed 4 nights in Apr 2019

3/5

  • Liked: Cleanliness, property conditions & facilities, room comfort
  • Disliked: Staff & service

Hotel was really nice and clean. Service from the staff was not. They questioned how many people we had in our room multiple times even counted how many people where in our cars when we came in and out. The night staff literally game out to the gate and watched us drive in and out. We were told to be quiet because they had bigger group staying there and they didn’t want us to disturb them. Might I add, we were not even loud. Plus side is that it is gated and we felt safe. We also had a great dinner up the hill. Due to the staff watching our every move and not being accommodating to our small group we will not be staying here again. Which is unfortunate because our group has stayed at this location for the past 3-4 years with no issues.

Stayed 2 nights in Jun 2018

5/5 Excellent

Excellent and Safe place to stay

This hotel is located in Pouzzoli which is not necessarily close to Naples but access to Naples is not difficult. The are where the hotel is located is a bit daunting as it is in a commercial/industrial area. The parking is excellent and secure. The hotel rooms and facilities were beyond expectation and the staff were extremely helpful.

Pros: The hotel is excellent in rooms, comfort and appointments. Wifi is good as is the breakfast.

Cons: A door that closed off the main bedroom would have been nice!

Location: Pouzzoli is picturesque in itself. Access via motorway to Naples, Vesuvius and Sorrento is not difficult

Stayed 3 nights in Jul 2017

4/5 Good

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice and quiet

A/C was out. I otherwise good. Staff was very helpful.

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