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It was very pleasant stay. We like the room, it had all the essentials and some. It didn't like having to walk up a couple flights of stairs with bad knees. Plus the parking area was being repaved, which cuz a bit of an inconvenience. But we dealt with it. We loved the folliage in the property, and the pool area was very nice as well.
Arturo
Stayed 1 night in Apr 2024
Response from Fairways Inn of Naples on Apr 15, 2024
Arturo,Thank you for your 5 out of 5 rating. We appreciate your comments and feedback. We apologize for the inconvenience during the parking lot re-pavement. If you should book a room again please call us to request a room on the first floor. Thank you for staying with us!
10/10 Excellent
Bob
Traveled with family and small children, Traveled with family
Very clean, great price and place to stay. Enjoyed our stay, the location is a busy area but seemed like a secluded area so quiet. Will visit again.
Isabel
Stayed 2 nights in Apr 2024
Response from Fairways Inn of Naples on Apr 6, 2024
Isabel,Thank you for your 5 out of 5 rating. We appreciate your comments and feedback. Thank you for staying with us!
4/10 Poor
Mary
Traveled with family
Apr 5, 2024
Liked: Cleanliness
Disliked: Property conditions & facilities
Had to check in by 8:00pm and the lobby closed at that time. Pool also closed early. The wifi didn’t work as the lobby was closed we sent an email and no one answered. Was frustrating as I needed to do some work and wasn’t able to get it done. The walls were very thin we heard the people next to us! Had a hard time falling asleep due to it, after a long day. For the price of this place it wasn’t worth it to be honest.
Mary
Stayed 1 night in Apr 2024
Response from Fairways Inn of Naples on Apr 8, 2024
Mary,We regret you did not have a good experience. Our lobby does close at 8:00 PM, but guest can check-in after that time using our key box system. Although the office is closed, there is a staff member on call 24 hours. Guest can reach the night attendant by calling from your room or dialing the inn directly (emails are not viewed after 8:00 PM).
10/10 Excellent
gustavo
Traveled with family
Apr 5, 2024
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Everything is good
gustavo
Stayed 2 nights in Mar 2024
Response from Fairways Inn of Naples on Apr 6, 2024
Gustavo, Thank you for your 5 out of 5 rating. We appreciate your comments and feedback. Thank you for staying with us!
8/10 Good
Susan
Traveled with partner
Apr 3, 2024
Liked: Amenities
Great location, let us in 2 hours early. Enjoyed swimming in the heated pool. Too wavy to swim in the ocean.
Susan
Stayed 1 night in Mar 2024
Response from Fairways Inn of Naples on Apr 3, 2024
Susan,Thank you for your 4 out of 5 rating. We appreciate your comments and feedback. Thank you for staying with us!
Our three-generation family shared a suite.
We enjoyed the kitchen, bed space for six people, and the nice bathroom. The pool was wonderful, and we even played shuffleboard. The breakfast was great and included a lot of food choices.
We liked the quiet and the “old time, classic atmosphere”
Craig
Stayed 3 nights in Mar 2024
Response from Fairways Inn of Naples on Apr 6, 2024
Craig, Thank you for your 5 out of 5 rating. We appreciate your comments and feedback. Thank you for staying with us!
Well maintained reasonable inn/motel for Naples area. Beautiful vegetation all around the area. Beds super comfy. Lots of nice touches in room. Definitely would stay again.
debbie
Stayed 1 night in Mar 2024
Response from Fairways Inn of Naples on Mar 4, 2024
Debbie,Thank you for your 5 out of 5 rating. We appreciate your comments and feedback. Thank you for staying with us!
Response from Fairways Inn of Naples on Feb 27, 2024
We regret you did not have a good experience. Based on the majority of our reviews it is extremely rare to have guests comment that their room was dirty and smelly. If we are made aware of an issue, we make every effort to address it immediately.
Very nice staff! Very clean! It was nice having some breakfast items available! Great to have a mini fridge,microwave and coffee maker in room! Lovely pool! Well run establishment!
Close to hospitals …so ambulance sirens are expected.
Kimberly
Stayed 16 nights in Feb 2024
Response from Fairways Inn of Naples on Feb 18, 2024
Kimberly,Thank you for your 5 out of 5 rating. We appreciate your comments and feedback. Thank you for staying with us!
Response from Fairways Inn of Naples on Feb 15, 2024
Thank you for staying with us. We appreciate your business and the great rating you provided.
10/10 Excellent
Bruce
Feb 14, 2024
Bruce
Stayed 1 night in Feb 2024
Response from Fairways Inn of Naples on Mar 20, 2024
Bruce,Thank you for rating us 5 out of 5 during your stay!
2/10 Terrible
Richard
Traveled with family
Feb 13, 2024
Disliked: Staff & service
My purpose for such a negative review on this property is simple. I originally booked through Expedia. A couple days before my proposed stay at the hotel, I called to confirm my room. I was told that I had two twins, which I had booked to Queens. I explained to the manager that, there were three of us to stay in the room and he offered an air mattress. At this point I told him that I was not interested in staying there and paying the full price. My credit card was still charged full price for two nights, and I did not stay at this location at all. They have refused to return my money.
Richard
Stayed 2 nights in Feb 2024
Response from Fairways Inn of Naples on Feb 13, 2024
This was an unfortunate situation. Your reservation came to us via Expedia for two TWIN beds. The room type Expedia sends us is precisely what the guest reserved through their site. The rooms populate automatically in our system, thus reducing the chance of human error. We received a call from someone in your party at approximately 5:30PM the day of your arrival, the person calling specifically asked if TWIN was the small beds - thus indicating an awareness that twins were booked and not queens. Regrettably for you, our property was 100% sold out the night of your arrival so there were no options to offer a different bed type configuration. Yes, your ccd was charged the full amount, and you were set up for our after hours arrival. The following morning, when it was discovered you had not arrived. We implemented our standard cancellation policy (two-day notice before day of arrival) and charged you for one night room and tax and refunded the second night.
location, how clean it was and how friendly everyone was there...
Oksana
Stayed 1 night in Feb 2024
Response from Fairways Inn of Naples on Feb 12, 2024
Oksana,Thank you for your 5 out of 5 rating. We appreciate your comments and feedback. Thank you for staying with us!
6/10 Okay
Sue
Traveled with partner
Feb 10, 2024
Liked: Staff & service
This is an older property but very well kept and tidy. Pool area was very nice.
Sue
Stayed 1 night in Feb 2024
Response from Fairways Inn of Naples on Feb 10, 2024
Sue,Thank you for your 3 out of 5 rating. We appreciate your comments and feedback. Thank you for staying with us!
6/10 Okay
Sherri
Traveled with partner
Feb 7, 2024
Liked: Cleanliness, staff & service, amenities
Great value but no proper blackout curtains and a/c was sub par. Continental breakfast was nice and bed was comfortable. Bathroom shower pressure was really high and water went everywhere. No vent to remove steam either.
Sherri
Stayed 1 night in Jan 2024
Response from Fairways Inn of Naples on Feb 10, 2024
Thank you for staying with us. We appreciate your feedback.
Have stayed here on more than a couple of occasions when visiting family in Naples. Like location, property, amenities, personnel, pretty much everything about Fairways Inn of Naples, except for the twin beds this last stay. My fault though due to an oversight when booking. Will stay here again when in Naples visiting family.
James
Stayed 4 nights in Jan 2024
Response from Fairways Inn of Naples on Jan 30, 2024
James,Thank you for your 4 out of 5 rating. We appreciate your comments and feedback. Thank you for staying with us!
6/10 Okay
Richard
Jan 29, 2024
Richard
Stayed 7 nights in Jan 2024
Response from Fairways Inn of Naples on Mar 20, 2024
Thank you for staying with us. We appreciate your feedback.
The outdoor areas were lush with a very tropical feel. The place is very dated but has potential and they are trying to make some improvements. It is a very tired facility and I'll leave it at that.
Michael
Stayed 2 nights in Jan 2024
Response from Fairways Inn of Naples on Jan 22, 2024
Micahel,Thank you for staying with us. We appreciate your comments and feedback. The property is over 50 years old with a fairly new management team which is working on improvements to provide our guest with an experience that they will recall with joy. Hopefully, you can visit us again and see the changes since your las stay with us.
Terrific shower. Nice cozy place. Great for one person with all conveniences I need.
David
Stayed 3 nights in Jan 2024
Response from Fairways Inn of Naples on Jan 20, 2024
Thank you for taking the time to leave this review and great rating! We appreciate your business and hope to see you again.
10/10 Excellent
Verified traveler
Jan 18, 2024
Overnight stay
The grounds (courtyard and pool) are beautiful. If I were staying more than one night, I would prefer a room facing the courtyard 😊.
Verified traveler
Stayed 1 night in Jan 2024
Response from Fairways Inn of Naples on Jan 20, 2024
Thank you for staying with us and for taking the time to leave this review and rating! We appreciate your business and are pleased you enjoyed your stay!
10/10 Excellent
karen, Brookhaven
Jan 18, 2024
karen
Stayed 1 night in Jan 2024
Response from Fairways Inn of Naples on Feb 7, 2024
Karen,Thank you for staying with us and giving us a 5 out of 5 rating!