Ratings based on 24 Verified Reviews

3.8 out of 5
71% of guests recommend
4.4 Room cleanliness
4.1 Service & staff
3.7 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Good free breakfast

Posted Oct 1, 2016 on Hotels
The hotel outlets did not work properly and it was more on the small size
3 out of 5
by A verified traveler

Room was not as described in booking, area unsafe

Posted Aug 27, 2016 on Hotels
The room was nice but not as described in the online booking. No sea view room, no slippers and bathrobe. It said we had room service but didn't even have a phone. Also said there was a bar which seemed to be shut the whole time. It was false advertising. We didn't even have a quilt on the bed, only a sheet. The area seemes very rough and walking to and from the station felt unsafe.
1 out of 5
by A verified traveler

Posted Aug 21, 2016
terrible entrance straight from the road,Internet problems bed very uncomfortable.
Comment from Hotel Management
Aug 24, 2016 by Moira M. Direttore Grand Hotel Capodimonte, Hotel Management
Dear Valued Guest, thank you for leaving a comment. Your opinion is important for us. The Hotel Management changed on the 1st of August and the new one is improving the hotel services like wi-fi and breakfast and some renovations works are planning as well. We hope to welcoming you again at the Grand Hotel Capodimonte kindest regards
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 19, 2017
Hotel très bien situé . Des efforts à faire sur l'acoustique. Personnelle très dévoué . Excellent séjour
4 out of 5
by Federico

molto pulito e ottimo prezzo

Posted Jan 21, 2017 on Hotels
purtroppo veloce ma proficua grazie alla posizione dell'albergo e alle gentilissime indicazioni del personale
1 out of 5
by Andrey

не удобный и грязный

Posted Jan 1, 2017 on Hotels
не советую одно разочарование
4 out of 5
by A verified traveler

Posted Jan 1, 2017 on Hotels
Camere pulite, un gradevole arredamento, personale molto disponibile, struttura accogliente. Colazioni da 10 e lode. Ho trascorsa una piacevole permanenza.
4 out of 5
by Vincenzo

Posted Dec 31, 2016 on Hotels
Ottima sistemazione e personale molto gentile. Colazione ottima ed abbondante. un solo appunto: l'accesso all'albergo si apre su una strada a scorrimento veloce senza una posizione confortevole per il carico/scarico bagagli e discesa passeggeri e questo crea qualche disagio.
4 out of 5
by Claudia

Ottima scoperta

Posted Dec 29, 2016 on Hotels
Ottima esperieza forse un po lontano dal centro e non troppo comodo se si e senza macchina ....noi eravamo in macchina e non abbiamo avutoproblemi personale molto cortese ...ottima colazione ed ottimo prezzo
5 out of 5
by stefano

HOTEL VERAMENTE GRADEVOLE

Posted Dec 29, 2016 on Hotels
consiglio vivamente a tutti questo Hotel impeccabile, cortesia, gentilezza, professionalità, camere superbe,colazione grandiosa, nessun problema di qualsiasi genere, non potevo scegliere di meglio, passati 2 giorni a Napoli in completo relax,