Ratings based on 328 Verified Reviews

4.1 out of 5
77% of guests recommend
4.3 Room cleanliness
4.3 Service & staff
4.1 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Delightful

Posted Nov 1, 2016 on Hotels
Excellent hotel, good location, good public rooms. My only negative comment is that the bathrooms in the two rooms that we booked were a little tired, however this is only a minor complaint. Excellent choice at breakfast to be enjoyed on the 6th floor terrace overlooking the bay; wonderful!! The real 5 star feature is the staff, without exception they were all very friendly and extremely helpful!! I would thoroughly recommend this property! Before booking I read s few less than complimentary reviews and I did wonder about booking but, after staying there, all I can say is what a complete load of rubbish those reviews are!!! I would comment that I am an experienced traveller, both business and pleasure, and am used to staying in the best hotels world wide! I would urge you to heed my opinion!!!
5 out of 5
by A verified traveler

Great stay in Naples!

Posted Oct 17, 2016 on Hotels
My daughter got married in Italy recently, and as a US citizen we had to take care of a legal requirement at the US Consulate in Naples. I found the hotel after researching the area and reading reviews from Hotels.com and TripAdvisor. I booked the hotel for three rooms, 1 night, as we were then traveling to the Amalfi Coast. The hotel is very well appointed and I had emailed the head concierge, Marco, to explain our visit and to arrange an airport transfer to the hotel (we were carrying a wedding dress)! From the beginning, everything was perfect! Our rooms were upgraded (one even a suite with Prosecco!). Marco was the absolute best person we dealt with in all our travels in Italy during this trip. You would think that he owned the hotel! I would highly recommend this hotel to anyone visiting Naples. After my experience, I want to go back and stay a few more days, have their delicious breakfast (included) out on the terrace, and finish my night there with a drink!
5 out of 5
by A verified traveler

Posted Oct 15, 2016 on Hotels
Wonderful hotel with great view and dining experiences
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Oct 3, 2016 on Hotels
5 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel and view

Posted Sep 30, 2016
Staff were very welcoming and helpful and we thoroughly enjoyed our stay.
5 out of 5
Recommended
for Everyone
by A verified traveler

Fantastic !!

Posted Sep 25, 2016
Everything was perfect...staff was the friendliest,most helpful,and fun !!!
4 out of 5
Recommended
for Couples
by A verified traveler from Melbourne

very stylish hotel

Posted Sep 25, 2016
Pros: It's decor and Cleanliness.
Location: Walking distance to local station hang out by young people. Not our scene.
Lovely up market hotel. But too far away from landmarks, restaurants and shops. Went with elderly parents. Walking would have been liked but too far to walk.
4 out of 5
by A verified traveler

Good hotel but need a bit of revamp

Posted Sep 23, 2016 on Hotels
Very clean but a bit old. Excellent service and very nice staff
5 out of 5
Recommended
for Couples
by A verified traveler from Brooklyn, NY

Amazing location, view, breakfast!

Posted Sep 21, 2016
Pros: The view, the location, the staff.
Cons: It's getting a bit old, so a remodel is probably due in the next few years!
Location: Walking in Chiaia and to the fort.
The Parkers is a majestic old hotel that gives you great views over Napoli, Vesuvius and Capri, right from your terrace. The breakfast was amazing and fresh, and the view from the rooftop restaurant is even better! Admittedly, the hotel isn't the most modern and could do with a remodel in places, but it was clean and the staff were friendly and helpful. We'll definitely come back if we're in Naples again.
2 out of 5
by A verified traveler from ca

Disappointed with hotel.

Posted Sep 17, 2016
Did not meet my expectations. Room furniture was old and dirty. Linens had ironing stains. The location was too far from stores and restaurants. Staff was nice, view was great, breakfast was ok.