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Reviews of Hampton Inn Bonita Springs/Naples-North

2.5 out of 5
Hampton Inn Bonita Springs/Naples-North
27900 Crown Lake Blvd, Bonita Springs, FL

Reviews

9.0

Wonderful

Rating 10 - Excellent. 434 out of 697 reviews" "
Rating 8 - Good. 187 out of 697 reviews" "
Rating 6 - Okay. 44 out of 697 reviews" "
Rating 4 - Poor. 20 out of 697 reviews" "
Rating 2 - Terrible. 12 out of 697 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Leroy

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great Shower! Very clean property!
Stayed 1 night in Apr 2024

10/10 Excellent

Raymond

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Immaculate. Friendly staff. Comfortable beds. What else would you need?
Stayed 2 nights in Apr 2024

10/10 Excellent

Joel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking to dining.
Stayed 1 night in Apr 2024

10/10 Excellent

Linda Jean

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were extremely pleased with the hotel. Very clean, well run. Staff couldn't have been nicer. Breakfast offers a wide variety of choices. We will definately be back.
Stayed 1 night in Apr 2024
Response from B on Apr 17, 2024
Thank You

10/10 Excellent

Francis

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The reception desk is excellent and I would like to give a special mention to Besim, who was extremely professional, friendly and efficient on our arrival.All personnel were very professional
Stayed 3 nights in Apr 2024
Response from B on Apr 13, 2024
Thank you

10/10 Excellent

Robert Eugene

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed 2 nights and 3 days to celebrate my Dad's 80th Birthday and the Hotel was accommodating to our stay. Clean rooms, stocked with toiletries, and the housekeeping of room for both nights. Full breakfast and had a great variety of selections. I would have liked to see more tables set up to eat breakfast especially on weekends when it can be busier. Overall I rate our stay an Excellent. Highly recommend!
Stayed 2 nights in Apr 2024
Response from B on Apr 17, 2024
Thank You

10/10 Excellent

Robert Eugene

Liked: Cleanliness, staff & service, property conditions & facilities
Response from B on Apr 11, 2024
Thank You

8/10 Good

Robert Eugene

Stayed 1 night in Apr 2024
Response from B on Apr 11, 2024
Thank You

10/10 Excellent

Gail

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from B on Apr 11, 2024
Thank You

10/10 Excellent

Kristin

Liked: Cleanliness, property conditions & facilities
Great Free breakfast Laundry on property Room clean Only complaint is that the shower head was corroded .
Stayed 3 nights in Mar 2024
Response from B on Apr 11, 2024
Thank You

8/10 Good

Amanda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay. Very nice property and within walking distance to shopping/dinning
Stayed 4 nights in Mar 2024
Response from Jocelyn on Apr 1, 2024
Thank you so much for your review!

10/10 Excellent

Bony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy limpio. Mi habitacion era en el piso 3. Muy silenciosa. Buen servicio y el desayuno muy completo. Me volveria a hospedar
Stayed 1 night in Mar 2024
Response from B on Apr 11, 2024
Thank You

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Jocelyn on Apr 1, 2024
Thank you

10/10 Excellent

Carolyn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Big king room with comfortable bed and a microwave.
Stayed 1 night in Mar 2024
Response from B on Mar 19, 2024
Thank you

10/10 Excellent

nelson

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A
Stayed 1 night in Oct 2023
Response from B on Mar 13, 2024
Thank You

8/10 Good

Denise

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from B on Mar 13, 2024
Thank You

10/10 Excellent

Marcia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice stay! Front desk staff were great. The place is clean and breakfast was very good too. Carpet in room needs changing but the front desk attendant indicated that they will be upgrading this fall. 👍
Stayed 2 nights in Feb 2024
Response from B on Mar 6, 2024
Thank You

8/10 Good

Kelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, and lovely welcome. Great parking and close to immediate needs, restaurants, bars and service stations.
Stayed 1 night in Feb 2024
Response from B on Mar 6, 2024
Thank You

8/10 Good

Veronique

Liked: Cleanliness, staff & service, property conditions & facilities
Good place with good breakfast
Stayed 2 nights in Feb 2024
Response from B on Feb 12, 2024
Thank You

10/10 Excellent

Monica

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall perfect for business and close to a great beach for pleasure.
Stayed 4 nights in Jan 2024
Response from B on Feb 12, 2024
Thank You

8/10 Good

Henrita

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There is only one washing machine for the entire building…
Stayed 3 nights in Jan 2024
Response from B on Feb 12, 2024
Thank You

10/10 Excellent

Henriette

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms and easy check in
Stayed 2 nights in Jan 2024
Response from B on Feb 12, 2024
Thank You

4/10 Poor

LUIS

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
disappointed
It was terrible, the room had a very strong musty, dusty smell. The A/C did not worked well, in the early morning it turned off and did not turn on again. The shower did not drain the water and remained stagnant, when going to bed the bed had hairs. Very disappointed since we had gone before and it was not like that. The hotel has fallen into disrepair.
Stayed 1 night in Jan 2024
Response from B on Feb 12, 2024
Thank You for your feedback. We will look into the issues you mentioned.

10/10 Excellent

Stephanie

Stayed 1 night in Dec 2023
Response from B on Jan 15, 2024
Thank You

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from B on Jan 15, 2024
Thank You

10/10 Excellent

Howard

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from B on Jan 15, 2024
Thank You

10/10 Excellent

Dennis

Stayed 2 nights in Jan 2024
Response from B on Jan 15, 2024
Thank You

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024
Response from B on Jan 15, 2024
Thank You

8/10 Good

Salomon

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from B on Jan 15, 2024
Thank You

10/10 Excellent

Norma

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay!
Stayed 2 nights in Dec 2023
Response from B on Jan 15, 2024
Thank You

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Dec 2023
Response from B on Jan 15, 2024
Thank You

8/10 Good

Gail

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2023
Response from B on Jan 15, 2024
Thank You

10/10 Excellent

Ashlee

Traveled with family and small children, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome
Stayed 1 night in Dec 2023
Response from B on Jan 15, 2024
Thank You

10/10 Excellent

Mary Ann

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Loved this hotel. Staff incredibly friendly, breakfast Great, internet access, great parking.
Stayed 3 nights in Dec 2023
Response from B on Dec 27, 2023
Thank You

10/10 Excellent

Samantha

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2023
Response from B on Dec 27, 2023
Thank You

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Area and cleanliness
Stayed 3 nights in Dec 2023
Response from B on Dec 27, 2023
Thank You

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel!
When we first got to our room, we did a quick glance through the room. We found dirty dishes in a drawer. We saw housekeeping in the hall and she took the dishes and apologized. Later on, we noticed bloody towels under the bed and trash. We requested to move rooms which was granted. We were also given vouchers for free drinks at the bar. Aside from that, our stay was excellent.
Stayed 2 nights in Oct 2023
Response from B on Dec 27, 2023
We don't have dishes at our property. We think you are reviewing the wrong hotel.

8/10 Good

Line

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
À nice place to stay !
Stayed 1 night in Dec 2023
Response from Jocelyn on Dec 13, 2023
Thank you for the review!

10/10 Excellent

isabelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Jocelyn on Dec 13, 2023
Thank you for your review!

10/10 Excellent

Miriam

Stayed 2 nights in Dec 2023
Response from Jocelyn on Dec 13, 2023
Thank you for the review!

10/10 Excellent

Dominique

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff/Customer Service was Excellent! We loved our week long stay 😀
Stayed 8 nights in Dec 2023
Response from Jocelyn on Dec 13, 2023
Thank you for your review!

10/10 Excellent

Vincent

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2023
Response from Jocelyn on Dec 13, 2023
Thank you for your review!

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2023
Response from Jocelyn on Dec 13, 2023
Thank you for your review!

10/10 Excellent

Santiana

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean .. Parking always available.. Loads of things nearby. The hallsways were noisy due to the kids so that would maybe affect early sleepers, which I am not so that wasnt a bother for me.. Beside that, everything was pretty solid
Stayed 2 nights in Dec 2023
Response from Jocelyn on Dec 13, 2023
Thank you for your review!

10/10 Excellent

Sean

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall the hotel was great and i have no complaints. As for what could be improved- it seems weird that there is only one elevator for the hotel and it kind of sounds... used. Breakfast was great both days we stayed with a ton of options.
Stayed 2 nights in Dec 2023
Response from Jocelyn on Dec 13, 2023
Thank you for your review!

10/10 Excellent

Karen

Stayed 5 nights in Nov 2023
Response from B on Dec 27, 2023
Thank You

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Jocelyn on Nov 24, 2023
Thank you for your review

10/10 Excellent

Jada

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I like peaceful
Stayed 1 night in Nov 2023
Response from Jocelyn on Nov 20, 2023
Thank you for your review!

10/10 Excellent

Joseph, Colchester

Nice place
Stayed 4 nights in Oct 2023
Response from Jocelyn on Nov 6, 2023
Thank you for your review!

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in Oct 2023
Response from B on Oct 28, 2023
Thank You