Ratings based on 295 Verified Reviews

They paid and stayed. We double-checked.
3.7 out of 5
80% of guests recommend
4.1 Room cleanliness
3.9 Service & staff
3.9 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
by A verified traveler

Gutes Hotel um Napoli zu erkunden

Posted Aug 21, 2016
Pros: Hoher Standard & Sehr sauber
Super Frühstücksbuffet. Riesen Auswahl und tolle Qualität!
4 out of 5
by A verified traveler

hotel no centrico

Posted Aug 4, 2016
recomendable tomar taxi para conocer la ciudad o en su defecto por micro turístico
Comment from Hotel Management
by GM, Hotel Management
Estimado Amadeo Muchas gracias por su opinión acerca de nuestro hotel. Nos complace saber que disfrutó de su alojamiento con nosotros. Sé que nuestra ubicación no parece ser tan atractivo como algunas áreas del centro, pero este es un lugar conveniente para moverse, cerca de la estación de tren y al aeropuerto y luego, con nuestro servicio de transporte de cortesía es fácil de mover en una pocos minutos. Por otra parte, durante el día, el distrito de negocios ofrece la oportunidad de ir de compras y elegir entre una amplia variedad de lugares para comer pizza, mientras que al atardecer se convierte en el lugar ideal para hacer footing. Yo espero que tengamos la oportunidad de darle la bienvenida de nuevo pronto. Saludos cordiales. Alessandro Geminiani, Director
5 out of 5
by A verified traveler from Kuwait

Safe bet

Posted Jul 20, 2016
This hotel has all the amenities needed and is a safe bet to ensure comfort and stress free environment
Comment from Hotel Management
Jul 21, 2016 by GM, Hotel Management
Dear safe bet Thank you for have chosen our Holiday Inn Naples for your recent stay. I am pleased to know you appreciated our hotel in general. I hope we will have the opportunity to welcoming you again soon. Kind regards. Alessandro Geminiani, General Manager
4 out of 5
by A verified traveler from Palo Alto

One Night Stay with 7AM flight the next day.

Posted Jul 16, 2016
Pros: Room and bathroom werre fine. Wake up call came through. Staff helpful re setting up the free wifi.
Location: Location is not ideal if you want to be near the water or go for a swim.
Staff was efficient. Nice pizza restuarant. Proximity to the airport is a plus. Not near the water. I would give it an overall 4 but I was there for only one evening.
Comment from Hotel Management
Jul 18, 2016 by GM, Hotel Management
Thank you for have chosen our Holiday Inn Naples for your recent stay. I am very happy to hear you liked our hotel, our comfortable rooms and our helpful staff. I know that our location not seems to be as attractive as some areas of the center, but this is a location convenient to move, close to the railway station and to the airport I hope we will have the opportunity to welcoming you again soon. Kind regards. Alessandro Geminiani, General Manager
5 out of 5
by A verified traveler from Baltimore, MD

Very friendly staff near Naples airport

Posted Jul 6, 2016
Location: Definitely go to the Archeaology museum. All of the best Pompeii artifacts are there.
The staff went out of their way to help us. We were only in town for one day en route from Positano to the Naples airport, but they gave us a great restaurant recommendation, helped us figure out how to get to the Archeaology museum, and were very responsive.
Comment from Hotel Management
Jul 7, 2016 by GM, Hotel Management
Dear Christy Thank you for your feedback about your stay at the Holiday Inn Naples I am very pleased to hear you appreciated our hotel in general and I am very proud to listen so kind words about our helpful and attentive staff. I hope we will have the opportunity to welcoming you again soon. Kind regards. Alessandro Geminiani, General Manager
5 out of 5
by A verified traveler from Texas

Clean and comfortable

Posted Jun 23, 2016
Pros: comfortable beds
Cons: would like shuttle to transport to airport
Location: shopping in back of the hotel.
Nice to have shuttle service to city center. Should also include airport transport
Comment from Hotel Management
Jun 28, 2016 by GM, Hotel Management
Dear Mel Thank you for your feedback about your stay at the Holiday Inn Naples I am pleased to know you appreciated our clean and comfortable rooms. Regarding the shuttle bus service, we had to make some changes but it is still in operation. Our free scheduled shuttle bus with 8 seats on a first come first served basis operates to/from railway station, the main point of connection of the city. We are proud that Holiday Inn is the only hotel in Naples to offer a free shuttle but unfortunately we cannot satisfy all requirements. For guests travelling by plane we can provide a private transfer to/from Capodichino airport (NAP) at a charge. I hope we will have the opportunity to welcoming you again soon. Kind regards. Alessandro Geminiani, General Manager
5 out of 5
by A verified traveler

Nice location

Posted Jun 1, 2016
Pros: Very clean
Cons: Everything was fine
Location: We were there only one night so we did not get to experience much. The area was very nice.
Hotel was very comfortable, clean and staff was very friendly. We were on the 22nd floor, the view was amazing.
Comment from Hotel Management
Jun 3, 2016 by GM, Hotel Management
Dear Guest Thank you for your review about your stay at the Holiday Inn Naples I would like to thank you for your good feedback about our clean rooms and our hotel in general I am also very proud to hear so kind words about my staff. We hope you will visit us again very soon. Kind regards. Alessandro Geminiani, General Manager
5 out of 5
by Adriana from Argentina

Impecable, pero un poco alejado del centro.

Posted May 22, 2016 on Hotels
El hotel está impecable, el staff es muy bueno y profesional, el desayuno muy completo, muy variado, la habitación cómoda y moderna, muy limpia. La verdad que no tendría nada que criticarle, salvo que nosotros son conocer mucho de la ciudad, no nos dimos cuenta que queda bastante retirado de la zona del centro o donde están los puntos de interés. Y como vimos en el mapa que había una estación de Metro cercana, no nos preocupamos, pero al llegar allí nos dimos cuenta que esa estación aún está en construcción... o sea, estábamos alejados de todo y eso nos complicó poder movernos con más libertad. Pero obviamente no es un tema del hotel, sino del gobierno municipal de Nápoles que no es claro en la información que publica sobre transporte! ;-)
Comment from Hotel Management
May 25, 2016 by GM, Hotel Management
Estimada Adriana Muchas gracias por su opinión acerca de nuestro hotel. Nos complace saber que disfrutó de su alojamiento con nosotros. Es algo de lo que nuestro personal se enorgullece, así que valoramos su opinión. Esperamos que vuelva a visitarnos. Atentamente. Alessandro Geminiani, Director
4 out of 5
by PATRICIA

Posted May 18, 2016 on Hotels
Comment from Hotel Management
May 23, 2016 by GM, Hotel Management
Dear Patricia Thank you for the time dedicated to writing your review about your stay at Holiday Inn Naples. I would like to thank you for the great rating about our hotel. It is our goal to consistently provide customer satisfaction and your comments are very important to us We hope you will visit us again very soon. Kind regards. Alessandro Geminiani, General Manager
4 out of 5
by A verified traveler

Posted May 14, 2016
Está bueno. El personal es muy correcto y servicial. El bar es lindo.
Comment from Hotel Management
May 17, 2016 by GM, Hotel Management
Estimado Cliente Muchas gracias por su opinión acerca de nuestro hotel. Nos complace saber que disfrutó de su alojamiento con nosotros. Es algo de lo que nuestro personal se enorgullece, así que valoramos su opinión. Esperamos que vuelva a visitarnos. Atentamente, Alessandro Geminiani. Director