City view

Reviews of Hotel Garibaldi

3 out of 5
Hotel Garibaldi
Via P.S. Mancini, 11, Naples, NA

Reviews

7.2

Good

Rating 10 - Excellent. 27 out of 131 reviews" "
Rating 8 - Good. 51 out of 131 reviews" "
Rating 6 - Okay. 32 out of 131 reviews" "
Rating 4 - Poor. 10 out of 131 reviews" "
Rating 2 - Terrible. 11 out of 131 reviews" "

8.0/10

Cleanliness

8.0/10

Staff & service

6.8/10

Amenities

7.2/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

8/10 Good

Hussein

Stayed 2 nights in Nov 2023

4/10 Poor

Bethan

Traveled with family
Disliked: Staff & service
Would not stay again, staff ripped us off.
Would not stay again. The walls were so thin so we could hear conversations in the rooms next door and the noise of people moving along the corridors. But the biggest let-down at the hotel was when reception staff ripped us off and charged us 50 Euro for a taxi to the airport, but the taxi driver informed us it was only a 20 Euro charge. We booked through reception as we thought this was a reliable way to arrange our airport transfer, but was amazed when the taxi driver was staggered at how badly we'd been deliberately overcharged. Very unhappy, and would not stay with such untrustworthy people again.
Stayed 3 nights in Nov 2023

2/10 Terrible

Srinivas, South Riding

Traveled with family
Disliked: Amenities, property conditions & facilities
Air condition was not working.
Stayed 2 nights in Aug 2023

2/10 Terrible

john

Stayed 1 night in Jun 2023

8/10 Good

Maria, Katy

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This was an ok hotel 10 minutes walk from the central railway station. Staff was super friendly and helpful. There is no elevator in the hotel but they do have a porter that carries your bags up the stairs. Wifi access is poor. It’s walking distance from a mini supermarket and a good pizza spot across the street, Pizza Fortuna.
Stayed 1 night in Jun 2023

10/10 Excellent

philip

Stayed 3 nights in Apr 2023

6/10 Okay

Stefan

Stayed 1 night in Oct 2022

10/10 Excellent

Imogen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel, great location
Stayed 3 nights in Oct 2022

10/10 Excellent

Nicola

Stayed 2 nights in Oct 2022

8/10 Good

Daniel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exactly what I expected
The hotel is as advertised. It's a cute little hotel near the train station. I'd stay here again.
Stayed 2 nights in Sep 2022

8/10 Good

Chad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unique and Convenient.
We enjoyed this hotel for what was a needed....a place to sleep & shower. There is convenient parking in front of the hotel. driving in Napoli is crazy, so rest assured if you are driving there or have a car rental for your amalfi coast drive -- that the parking is CONVENIENT. we are a middle class american family so the area was definitely interesting but we were not worried as the people were friendly. this is not a luxury stay but the building is super cool and we enjoyed the atmosphere, also close to the airport. STAIRS STAIRS STAIRS...bad knees beware.
Stayed 1 night in Sep 2022

2/10 Terrible

Indrek

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, room comfort
Do not go there
We booked 2 rooms, 1 double and 1 triple room. When we arrived they put us in 1 room with 5 beds. We didn't agree but they weren't cooperative. We asked to pay us some money back because we didn't get 2 rooms like we booked. They didn't do that. They said you can leave if you want. The room where they putted in was ja double room with 5 beds in because in the room there was only 2 thing of everything (exept the beds). I recommend not to go to this place. Car parking is in front of hotel in paid parking lot (20€ a night). Breakfast was okey. Other than that - horrible experience.
Stayed 1 night in Aug 2022

6/10 Okay

lichong, cupertino

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The room is too small to walk around the beds. After checking out, we asked to store our luggages, they just leave them on corner of front desk in open space. Besides, the breakfast is not much of choice. The street of outside this Hotel is unbelievable dirty and chaos. You almost thought you're in Third World Country.
Stayed 1 night in Aug 2022

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2022

8/10 Good

Stevie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2021

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff. Close to train .front desk staffed 24/7, very nice and clean
Stayed 1 night in Feb 2020

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Lack of lift was disappointing. Great location and very pleasant and helpful staff.
Stayed 3 nights in Aug 2019

8/10 Good

Verified traveler

Stayed 1 night in May 2019

2/10 Terrible

Robin C.

Worst vrbo experience ever
Reservations made months in advance and confirmed 2 weeks in advance adding 1 additional person. No room available when we got there to check in. Sent to another hotel in what felt like an abandoned building being remodeled 1 room at a time. 3 keys to get in and out to a 1st floor room which looked like a dormitory room. At which point I contacted vrbo who contacted hotel Garibaldi. A return call to me with a confirmation number assuring us a room if we returned to hotel Garibaldi. Still no room. Escorted to another hotel which was acceptable since I had been traveling more than 24 hours. If you don't speak Italian hotel Garibaldi will hang up on you. The quality suite hotel was the building with 3 locked doors to get through and no one in reception area. Hotel Garibaldi worst experience.
Stayed 2 nights in Mar 2019

8/10 Good

Fay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Naples September 2018
The city of Naples was under restoration and the traffic, noise and area condition was not accountable to the hotel or staff. The closeness to accessible transport was good although it was currently distressing sometimes. The room was good and internet connection worked well. The staff couldn’t have been more helpful they were wonderful. The only let down was there elevator was not easily accessible as I didn’t like stairs. The breakfast eating area was small and hot which became overcrowded very quickly.
Stayed 1 night in Sep 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very pleasant stay. Close to train station and centre of town.
Stayed 1 night in Sep 2017

6/10 Okay

Verified traveler

Liked: Staff & service
Hotel Close to Train Station
The hotel was average and nice enough for one night. It's close to the Naples Train Station.

2/10 Terrible

Verified traveler

Disliked: Staff & service, room comfort
Spend the money and stay elsewhere
heat was controlled by the management. Heat was turned off from 2400 to 7 am..........and 9 am to 7 pm. It was cool and raining, which made it very uncomfortable in the room it's a non smoking hotel; however, the front desk personnel constantly smoked at the desk and the smoke came to the 2nd floor. internet did not work two of the four days during my visit. manager didn't get it repaired. the gentlemen told me that check out was 11 or 1130 and my reservation stated check out was 12 oclock there are nicer hotel in the area.............spend the money and stay elsewhere is the service is poor. the smoking is horrible

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort

6/10 Okay

Verified traveler

Liked: Cleanliness
Clean, nice hotel in a not so nice neighbourhood
A nice clean hotel in a not so great area. There is no elevator and a lot of stairs so was difficult getting bags up and down.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
.enjoyable
The hotel is o.k. nice, clean and for our needs was comfort. there are 2 thigs that made it a little bit un comfort is the lack of elevator and mini-bar .

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Nice little hotel in a great location for doing day trips around Italy eg close to train stations and short walk to ferries. It was frustrating as we did need a hotel with wi-fi during our trip to do some organising and it didn't work for half the time. (chose garibaldi as it did say it had wi-fi) other then that staff were great! room was all we needed as was only there to sleep

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient location close to train station
Unfortunately, the train station area has become less and less appealing as timegoes by. However, Hotel Gribaldi continues to provide convenient and safe accommodations which mae connections very easy an convenient. There is no air conditioning which can be an issue for summer months, and the bathrooms have small shower stalls for those who are larger, this could prove an issue. There is no elevator, but th staff happily carries ages upstairs, and make every effort to accommodate guests. Breakfast is good and is in a nice small room which is bright and hcheerful.

10/10 Excellent

Tai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

CHRIS, Altadena,Ca.The

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Help full Owner
The desk clerk and owner were most helpful .Breakfast was very good . I would stay again If I get the chance. When you stay their say hello to Garibaldi.

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Bare minimum
This is a place to sleep. Teeny bedroom and bathroom. Dank smell. No elevator. Awful breakfast. Noisy congested area. Air conditioner worked thank goodness!! Nice staff. Good location.

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, room comfort
OK place, check for bugs
Thought the hotel was adequate until we found a live bedbug in the bed on our second night. Still suffering from the bites . We advised mangement then left in a hurry!

6/10 Okay

Nicholas, London

All good
Hotel is very nice and conveniently located opposite the train station and the bus stop from the airport. Only a short walk to the sights. The Garibaldi back streets are somewhat 'characterful', not the place to walk around after midnight.

8/10 Good

Stuff357

Liked: Cleanliness, staff & service, room comfort
Weekend Get Away
Great location for public transportation. Room was clean. Very noisey so I couldn't sleep. Recommend replacing shuttles and windows

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
First time in Naples
Great visit. Staff very helpful and arranged to take us to Pompeii and back to Rome for departure.

8/10 Good

Patrice, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good place for one night
We stay only one night and we have past a very good night. The only bad think this the fact you don't find any elevator to go on the upper stage. The Hotel is situate in the old part of Naples. I don't know if it will be sure at night.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
good hotel for one night
excellent hotel pour une nuit. près des gares. personnels courtois et serviables.

8/10 Good

Stephen, CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to Station with friendly staff
We chose the Garibaldi because it is conveniently located near Naples' train and bus stations (w/ airport transfers). The best part about the hotel was the staff: friendly and accommodating desk clerks and a delightful breakfast hostess who provided surprisingly good coffee options in the morning (e.g. fresh espresso w/ whipped cream). The neighborhood is rough and like much of Naples is littered with trash, but the hotel is great with a decent price.

6/10 Okay

Phil, New York, NY

Liked: Staff & service
A reasonable choice for a short stay in Naples!
The hotel is modest, but well managed and clean; a practical solution for a short stay. Rooms & bathrooms are not too large, but ok. They do not have elevators and you will have to work the stairs, two flights in our case. The hotel seems to be secure & rooms have safe boxes, but it is located in a very popular & crowded neighborhood (across from the main train station and surrounded by street-vendors and typical street activities & shops): you better be attentive to your surrounding. Even so, it is a good choice for a short stay, if you are practical and want to save time, specially if it is your first visit to Naples and you want to be in the center of the city, in order to get acquainted to distances, transportation & main attractions. The Wifi connection worked fine all the time!

2/10 Terrible

Joe, NY

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Reservation was lost
I never got to stay at this hotel since they lost my reservation. The downgraded me to another local hotel. Overall I was very dissatisfied.

10/10 Excellent

Michael, Brighton , UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Garabaldi
Easy to get to by Rail, Bus and Metro, a family run hotel whose staff were very friendly and helpful at all times

10/10 Excellent

Kathryn, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic hotel...
Wonderful hotel with very friendly, happy staff. The continental breakfast was lovely with a street view to watch the hustle and bustle of the market set up. The taxi service was fantastic, although a little on the expensive side, it was well worth the money. We were dropped off and picked up to all the main attractions of this wonderful city. The staff are always willing to help with restaurant choices and had a great rapport with their guests as there are only 18 rooms. The cleaning staff were great and we loved towel animals that we were greeted with every afternoon upon our return.

6/10 Okay

KW Stephens, Ascot

Liked: Cleanliness, room comfort
Very enjoyable - weather very good and easy to get about. Had a couple of tours - first class. Otherwise, no problems

10/10 Excellent

8utter, LAX

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant Surprise!!!
It's very close to the Napoli train stations for both Roma and Pompeii; neighborhood is a little messy; however, the rooms are remodeled - very nice and clean, modern and refreshing!!! What a pleasant surprise to us if only looking at the outside of the building. Very friendly and helpful hotel staff. Definitely would stay here again.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quaint and nice hotel
Arriving to hotel was easy and walking distance from train station. In an alley way a bit hidden. In the heart of city but not the best area. Still it was not unsafe once you get to know area you realize many areas are the same. Hotel is clean, nice and rooms are clean. Beds are comfortable and the service is good. It does have a continental breakfast. Family owned business. The owner and family is very hospitable and friendly. They drove us around to areas around city and outside of city. Yes, we would return despite the area.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel in a not-so-great area
We stayed here because of its proximity to the train station. The hotel was great. Very clean, friendly staff, and nice breakfast in the morning. Naples is a rough town, and around the train station is not pleasant. There is a low-end street market right outside the hotel which makes getting to the hotel unpleasant with suitcases. But once inside, we enjoyed our one-night stay.

8/10 Good

MaggieLissu

Liked: Cleanliness, staff & service, room comfort
Good setting off point for a trip to southern Italt
A great place to arrive tired and in bad weather, the hotel was warm, clean and comfortable and gave good directions as to where to go to eat.

6/10 Okay

Trice

Liked: Cleanliness, room comfort
I enjoyed the location and I also loved the bed it was so comfortable compared to the last hotel we stayed in that was in Naples also

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Ah - Napoli's Hotel Garibaldi
Fantastic location across the piazza from the Central station and less than 2 km from Via Roma (tourist shopping area). Local market stalls set up outside the hotel around 9am but leave a mess when they finish. The area is quiet at night and we felt safe walking around. The staff are very friendly and helpful. The rooms are a bit small and there is no lift.