We were two English speakers visiting Naples for the first time. Overall we were very happy with this boutique hotel, which seems to be in a beautiful converted former private residence on a busy pedestrian shopping avenue. The hotel itself is not especially well marked and can be a bit of a challenge to find for the first time, especially at night. It fronts on a pedestrian-only street, so taxis cannot drop you directly at the hotel. Closest taxi access is about a block away. The hotel is about a half block from the Toledo metro station, which is a plus. Staff were very friendly and accommodating, and communication was not a problem. The room (Plebicito) was spacious and comfortable, though the shower is a bit small in the European tradition. But all was clean, well maintained and functional. Room was spacious, comfortable, and completely quiet during sleeping hours. Plenty of restaurant choices within a 3-4 block radius. Easy access to city sights by foot, about a 15 minute walk to the port to catch ferries. Breakfast was fresh and options were plentiful. We were happy with our stay and thought we received very good value for our money.