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Overview of Hotel New Sayonara

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Premium bedding, desk, blackout drapes, free cribs/infant beds
Premium bedding, desk, blackout drapes, free cribs/infant beds
Premium bedding, desk, blackout drapes, free cribs/infant beds
Premium bedding, desk, blackout drapes, free cribs/infant beds

3.7/5 Good

Guests rated this property 4.2/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Breakfast included
  • Pet Friendly
  • Air Conditioning
  • Bar
  • Room Service

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment

Explore the area

    Popular LocationSpaccanapoli10 min walk
    Popular LocationNaples Underground16 min walk
    AirportNaples (NAP-Naples Intl.)17 min drive
    Popular LocationSansevero Chapel Museum26 min drive
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  • Superior Double Room

    Room amenities

    • 237 sq ft
    • Sleeps 3
    • 1 Double Bed
    More detailsSuperior Double Room
  • Superior Triple Room

    Room amenities

    • 312 sq ft
    • Sleeps 3
    • 1 Double Bed and 1 Twin Bed
    More detailsSuperior Triple Room
  • Double Room

    4.3/5 guest room rating

    Room amenities

    • 205 sq ft
    • Sleeps 2
    • 1 Double Bed
    More detailsDouble Room
  • Single Room

    4.2/5 guest room rating

    Room amenities

    • 161 sq ft
    • Sleeps 1
    • 1 Twin Bed
    More detailsSingle Room
  • Triple Room

    Room amenities

    • 226 sq ft
    • Sleeps 3
    • 1 Double Bed and 1 Twin Bed
    More detailsTriple Room
  • Quadruple Room

    5/5 guest room rating

    Room amenities

    • 312 sq ft
    • Sleeps 4
    • 2 Double Beds OR 1 Double Bed and 2 Twin Beds
    More detailsQuadruple Room

About this area

Naples

Located in Naples City Centre neighborhood, Hotel New Sayonara is connected to a shopping center. Port of Naples and Molo Beverello Port are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Spaccanapoli and Galleria Umberto. Capodimonte Astronomical Observatory and Naples Aquarium are also worth visiting. Guests appreciate the hotel's central location.
Visit our Naples travel guide
Popular Location

What's nearby

  • Spaccanapoli - 10 min walk
  • Naples Underground - 16 min walk
  • Port of Naples - 18 min drive
  • Piazza Bellini - 23 min drive
  • Sansevero Chapel Museum - 26 min drive

Getting around

  • Naples Central Station - 3 min walk
  • Piazza Garibaldi Station - 3 min walk
  • AirportNaples Intl. Airport (NAP) - 17 min drive

Restaurants

  • Mimi alla Ferrovia — 4 min walk
  • Caseificio Marigliano — 4 min walk
  • Ristorante Franco — 4 min walk
  • Da Ettore — 4 min walk
  • Pizzeria da Gaetano — 5 min walk

About this property

Hotel New Sayonara

Pet-friendly hotel connected to a shopping center in Naples City Centre, walk to Spaccanapoli
A bar/lounge, coffee/tea in a common area, and 24-hour room service are available at this hotel. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include concierge services, express check-out, and tour/ticket assistance. All 16 rooms offer free WiFi, balconies, and flat-screen TVs with digital channels. Guests will also find 24-hour room service, premium bedding, and hydromassage showerheads.
Hotel New Sayonara offers 16 air-conditioned accommodations with bathrobes and complimentary toiletries. Rooms open to balconies. Beds feature premium bedding. 24-inch flat-screen televisions come with digital channels. Bathrooms include showers with hydromassage showerheads, and bidets.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and hair dryers can be requested.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional sanitization guidelines of Safe Hospitality National Protocol (Italy)

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Parking nearby: EUR 16 per night
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Free buffet breakfast available daily 7:30 AM–10:30 AM
  • 1 bar
  • 24-hour room service
  • Coffee/tea in common area(s)

Family friendly

  • Free cribs/infant beds

Conveniences

  • Elevator
  • Front-desk safe

Guest services

  • Concierge services
  • Daily housekeeping
  • Front desk (limited hours)
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Languages spoken

  • English
  • French
  • Italian
  • Spanish

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Linens
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer (on request)
  • Hydromassage showerhead
  • Shower
  • Towels

Entertainment

  • 24-inch flat-screen TV
  • Digital channels

Outdoor space

  • Balcony

More

  • Desk
  • Phone

See similar properties

Policies

Check-in

Check-in from 9:00 AM - 7:30 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10:30 AM
Express check-out

Special check-in instructions

The front desk is open daily from 7:30 AM - 8:00 PM
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets stay free
Dogs and cats only
1 per room (up to 66 lbs)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 15 per day
Free cribs (infant beds)

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.00 per person, per night, up to 14 nights. This tax does not apply to children under 14 years of age.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 25.00 per vehicle (roundtrip)
  • Nearby parking fee: EUR 16 per night
  • Late check-in fee: EUR 20.00 for check-in between 10:00 PM and 6:00 AM
  • Rollaway bed fee: EUR 15 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 1999.99, due to national regulations; for further details, please contact the property using information in the booking confirmation
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation

Property is also known as

Hotel New Sayonara Naples
Hotel New Sayonara
New Sayonara Naples
New Sayonara
Hotel New Sayonara Hotel
Hotel New Sayonara Naples
Hotel New Sayonara Hotel Naples

Frequently asked questions

Can I cancel my reservation for free at Hotel New Sayonara and receive a full refund?
Yes, Hotel New Sayonara offers free cancellation on select room rates, because flexibility matters! Please refer to Hotel New Sayonara cancellation policy on our site for more details about any exclusions or requirements.
Is Hotel New Sayonara pet-friendly?
Yes, Hotel New Sayonara allows cats and dogs (limit 1 per room) with a maximum weight of up to 66 lbs per pet.
What time is check-in at Hotel New Sayonara?
Check-in is from 9:00 AM - 7:30 PM. Late check-in is available from 10:00 PM– 6:00 AM for a fee of EUR 20.00.
What time is check-out at Hotel New Sayonara?
Check-out is at 10:30 AM.
Does Hotel New Sayonara provide a shuttle to the airport?
Yes, there's an airport shuttle. A fee of EUR 25.00 per vehicle, roundtrip, applies.
Where is Hotel New Sayonara located?
Located in Naples City Centre, this hotel is within a 10-minute walk of Piazza Giuseppe Garibaldi and Spaccanapoli. Naples Underground and Sansevero Chapel Museum are also within 1 mi (2 km). Piazza Garibaldi Station and Naples Central Station are within a 5-minute walk.
3.7
Good
5 - Excellent
44
4 - Good
96
3 - Okay
37
2 - Poor
21
1 - Terrible
6

4.2/5

Cleanliness

4.1/5

Staff & service

3.5/5

Amenities

3.8/5

Property conditions & facilities

4/5 Good

Happy face iconLiked: Cleanliness, staff & service
Hotel is good location from the train station Reception went smoothly pleasant area enjoyed lovely meal in area Every thing on step Would recommend
Stayed 1 night in Sep 2020

4/5 Good

Traveled with family
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff members were very nice and accommodating. The front desk girl even offered to walk up to my room with me. I declined and that was a bad idea. The hotel is very confusing. It shares the same building with another hotel and with apartment buildings so it did get hard walking to my room. The hotel is located right beside the Naples train station. It is very convenient. My room was very clean and it has a great view of the city. The breakfast did not have anything to eat though.
Stayed 1 night in Jan 2020

4/5 Good

Traveled with family
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was very close to the main Napoli train station, but its in a very scary looking neighborhood. I stayed here with a family of 4. We were really shocked when we arrived to the neighborhood. The rooms were large with a double bed and 2 twin beds and a large clean bathroom. Looked like newly renovated and remodeled. It was OK for 2 nights. Staff were really nice. Mattress wasnt very comfortable but sheets were clean. Breakfast was mainly Italian pastries, yogurt, cereals and Cappuccino was served.
Stayed 2 nights in Jan 2020

4/5 Good

Traveled with family
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2019

4/5 Good

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff
Nice friendly staff and helpful too. The area around the hotel felt a little sketchy but it was actually fine. Train station and metro line nearby.
Stayed 3 nights in Nov 2019

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