clean and friendly hotel
Posted Sep 23, 2016
The hotel is not beachside but only 10-15 minute drive to public beach (Bonita Springs Beach). It is across a "street" (inner drive street) to Coconut Point Mall, which has sit down and to-go food options like Panera and California Pizza Kitchen. The mall also includes a Target, which is handy in case you need anything. You can easily walk to the mall from the hotel.
The staff are friendly but not overly so. Average staff. The hotel itself is very clean. There is usually a large dispenser of ice water with lemons available in the lobby. The breakfast is average but complimentary and clean and fresh, including fresh fruit.
There is a Starbucks in the lobby serving drinks (no coffee, only espresso drinks!) and some food.
Our room was nice but wasn't vacuumed daily, which would have been nice, as we had sand from the beach, etc on the floor.
There is a basic hot tub and pool in back. We used thre hot tub and it was clean.
Comment from Hotel Management
Sep 24, 2016 by Assistant General Manager, Hotel Management
We are glad you enjoyed your recent visit at Hyatt Place Coconut Point. Please know that your concerns have been brought to the direct attention of our Housekeeping manager. We apologize for any "average" experience you may have encountered however our hotel certainly strives for a perfect five every time. We are always looking for new ways to enhance our guests experience so we thank you for your feedback and it will certainly be taken into consideration for the future. Safe travels to your final destination and we hope to see you again soon.
Assistant General Manager