Ratings based on 580 Verified Reviews

They paid and stayed. We double-checked.
4.7 out of 5
97% of guests recommend
4.7 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
3 out of 5
by A verified traveler

Posted Jan 31, 2016
Pros: the view from 14th floor - reception personnel
Cons: bathrooms not up to date - Coffee shop is terrible
Location: the Mall on 41st is very nice - bad weather impeded much of our intended activities
mediocre dining facilities - events impede activities for other guests bathroom needs overhaul
4 out of 5
Recommended
for Everyone
by A verified traveler from riyadh, saudi arabia

Posted Jan 2, 2016
Family place. Fine for a good vacation but the restaurants are a bit expensive.
5 out of 5
Recommended
for Everyone
by A verified traveler from naples FL

Lovely resort with beauty and great amenities

Posted Nov 29, 2015
Love staying at this resort, always. We had a room issue this time that required attention and we were offered another room finally and we declined. We left our second night and went home since it was late and we live close. The manager of rooms gave us a credit for the night and I'm appreciative since everything about this resort (food, pool, marina, golf course, hammocks, etc) are great!
5 out of 5
Recommended
for Everyone
by A verified traveler from Tampa

Best stay-cay ever!!!

Posted Nov 6, 2015
My boyfriend and I live about 3 hours away and wanted to splurge with a stay-cay for a day... Choosing this hotel was the best idea ever!!!! I said WOW maybe 100 times in 48 hours! Mimosas upon check in, a room with an amazing view of the sunset, dinner in the best restaurants and a night walk and sit by the fire pit. The next morning we wanted to book another night because we enjoyed it so much but they booked to full capacity :( but they gave us a late checkout AND still let us use all of their amenities, such as the wonderful pools, trolleys, etc! I have never had a true 5 star experience in my life. The staff everywhere was amazing. We will be back again and again!!
4 out of 5
Recommended
for Families
by A verified traveler

This traveler left a rating score only Posted Nov 4, 2015 on Hotels
5 out of 5
Recommended
for Other
by Therese S.

Birthday getaway

Posted Oct 20, 2015 on Orbitz
A great way to take a mini staycation. Hotel and staff were wonderful.
4 out of 5
Recommended
for Families
by Gilberto

Posted Oct 14, 2015 on Hotels
We had to made the bed every night because it was made superficial. Even the never wash the glass we use. We had to wash it.
5 out of 5
Recommended
for Families
by A verified traveler

Posted Oct 11, 2015 on Hotels
Extremly friendly persons working there and we had a great 3 days.
5 out of 5
Recommended
for Families
by A verified traveler

Posted Sep 19, 2015 on Hotels
Great place for a family trip. EverYonex was very nice and helpful.
5 out of 5
Recommended
for Couples
by michael from cape coral

paradise on bay

Posted Sep 14, 2015 on Hotels
the place is awesome!!! try to get a room facing the bay for sunset views. pools are nice. the grounds are really nice with marshmallow roasting fire pits. yeah loved it!!!!!!