Ratings based on 1,100 Verified Reviews

3.8 out of 5
79% of guests recommend
4.0 Room cleanliness
4.0 Service & staff
3.9 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Miami, FL

Very nice hotel

Posted Sep 4, 2017
The hotel is simple but very good. The room was comfortable and very clean. It is also close to everything, and having breakfast included is a plus. If you are looking for an affordable place to sleep with comfort, La Quinta is a great option.
Comment from Hotel Management
Sep 17, 2017 by LQ Customer Care, Hotel Management
Natalie, Your kind comments are very much appreciated. We constantly strive daily to ensure that all of our guests are well taken care of and we're happy that we had the opportunity to serve you! Sincerely, Diana - LQ Customer Care
3 out of 5
Recommended
for Everyone
by A verified traveler from New York, NY

Decent hotel, Great staff and location!

Posted Aug 11, 2017
Pros: Great location, friendly staff( especially the young lady who assisted me)
Cons: The rooms can be cleaned better. There was a strange substance on the shower curtain, looked like gum or something. Room had a sour smell.
Location: Naples Zoo, IHOP, Olive Garden, Tin City ( have a arcade room), Pinchers restaurant!!
My initial room was very nice with the exception of the ants. My room was changed with no issues and reimbursed a small amount for the inconvenience. The second room I was placed was also nice but the room had a sour smell the second day. I purchased a disinfectant spray and used it the duration of my visit. I didn't want another room change, plus I can deal with the odor over ants any day.
Comment from Hotel Management
Aug 13, 2017 by Mary Helen, Hotel Management
Vernita thank you for taking the time to share your guest experience. We look forward to showing you that we have continued to work to make our hotel welcoming. We hope to see you again soon.
4 out of 5
Recommended
for Everyone
by A verified traveler from miami

Centric and comfortable

Posted Jul 19, 2017
Breakfast needs improvement , the rest is ok Breakfast needs improvement , the rest is ok Breakfast needs improvement , the rest is ok Breakfast needs improvement , the rest is ok This survey also needs improvement
Comment from Hotel Management
Jul 22, 2017 by Mary Helen, Hotel Management
Osa thank you for rating us about your recent guest experience. We will continue to work on earning five star service. We look forward to having you as our guest in the future.
3 out of 5
Recommended
for Everyone
by A verified traveler from miami,fl

Posted Jul 19, 2017
Average hotel, close to Naples pier and good restaurants.
Comment from Hotel Management
Jul 22, 2017 by Mary Helen, Hotel Management
We are happy to hear that our close to downtown location helped you enjoy your time in Naples. It is good to hear you had time to enjoy the pier and the excellent eateries in our area. We hope to serve you as our guest again soon.
4 out of 5
by A verified traveler

Posted Jul 13, 2017 on Hotels
Comment from Hotel Management
Jul 23, 2017 by stefan, Hotel Management
We tank you for taking the time to rate us 4 stars out of 5! We look forward to your choosing to return and be our guest again. See you soon!
5 out of 5
Recommended
for Everyone
by A verified traveler from Hialeah, Fl

Very centralized to the beaches, stores, downtown

Posted Jul 11, 2017
Very nice great free breakfast, pool very clean, pool bathrooms clean.
Comment from Hotel Management
Jul 12, 2017 by Mary Helen, Hotel Management
It is very nice to hear when our guests share relaxing experiences that especially had the time to enjoy our exterior pool since many visit the local beaches more often. The breakfast is a great way to start each day and glad you enjoyed it. We hope to see you return to our hotel soon.
3 out of 5
by A verified traveler

Posted Jul 1, 2017
Below average. Stained rugs. Few choices for breakfast. Staff was polite and friendly.
Comment from Hotel Management
Jul 2, 2017 by Mary Helen, Hotel Management
Thank you for being our resent guest at our downtown location during our great off-season time. We appreciate you taking the time to also rate us 3 out of 5. We are always appreciative of guest experiences being shared so we can see where we can make improvements including where we have excelled. Thank you again.
5 out of 5
by Lonniesia

Posted Jun 27, 2017 on Hotels
Well it was a good stay but I still haven't received my deposit back yet
Comment from Hotel Management
Jul 12, 2017 by stefan, Hotel Management
Lonniesia we do apologize that you did not see the deposit return on your credit card as quickly as we hope. We find that each banking establishments have different policies out of control even when we clear up on system on our end. We truly thank you for being our guest and hope to see you return to relax soon.
4 out of 5
by Janella

Posted Jun 26, 2017 on Hotels
It was clean and comfortable. Breakfast is good.
Comment from Hotel Management
Jul 12, 2017 by stefan, Hotel Management
Pleased to hear Janella that you found the hotel clean, comfortable and that breakfast was good. Thank you for rating us four stars. We will continue to work to earn another star for you again in the future. See you soon.
5 out of 5
by A verified traveler

Posted Jun 12, 2017 on Hotels
Comment from Hotel Management
Jul 12, 2017 by stefan, Hotel Management
Thank you so much for giving our hotel a five out of five ratings. We truly hope to see you return to enjoy our beautiful area and to be our guest.