Ratings based on 548 Verified Reviews
They paid and stayed. We double-checked.
4.6 Room cleanliness
4.4 Service & staff
4.7 Room comfort
4.6 Hotel condition
They paid and stayed.
for Couplesby A verified traveler
Posted Jan 28, 2016
The location was perfect for our needs. We walked easily to both the 5th Ave. and 3rd St. dining areas. The hotel facilities (fitness center, pool, etc.) were very nice and we wished we would have had more time to enjoy them. Our housekeeper was efficient and quite friendly. All in all a very satisfactory stay.
for Everyoneby A verified traveler from Toronto
Very nice place to stay... our second tripPosted Jan 23, 2016
Pros: location, facilities, naples area
Cons: See above
Location: restaurants nearby are far better than the BoneFish
We enjoyed the place very much, but will say that some things have definitely slipped since last year's stay. The small pool was very difficult to enjoy given contractors were running a power washer non stop for the restaurant renovation. The valet service 4/5 times didn't get the car up right away and we had to get it ourselves....why have a valet? The shower tap in the ensuite was difficult to get a mix of water... mostly hot water.. Poolside service is a bit sleepy... Don't waste your time with the Bonefish restaurant...its crap.... Would we come back... yes... but for an upscale facility it is slipping for sure, we hope next time is better..
for Familiesby A verified traveler from Chicago, IL
Posted Dec 27, 2015
Great pool & very close to downtown Naples. We stayed in the "Cottages" & our space was maintained pretty well. Note that cottages do *not* come with daily maid service unless you pay extra $$. We were OK with that.
for Everyoneby A verified traveler from Grand Rapids, MI
Beautiful hotel.Posted Dec 13, 2015
Pros: Clean, nice, comfortable.
Cons: Room service - just get the food warmer I guess.
This hotel was exceptionally clean. The suite and kitchen were perfect for what we wanted. The only complaint we would have was the room service from Bonefish Grill. The food was cold (and we stayed about a 2 minute walk from there) and not their usual best. We only did room service, so I don't know how the restaurant was if you dined in. Overall experience was PERFECT!!
for Everyoneby A verified traveler
Excellent hotelPosted Nov 20, 2015
Really enjoyed staying at this hotel, the rooms were excellent more like a 5 star than 4 star hotel. As a bonus the on site restaurant, the Bonefish had great food and at a reasonable price, not something your normally get at a hotel now days. We also rented out one of the power boats for the day, which was a lot of fun.
for Couplesby Helen from Nottingham UK
Great placePosted Oct 2, 2015 on Hotels
2 night stay, wish it could have been for longer. Couldn't fault the resort. Great breakfast, super room and very pleasant and helpful staff. Lovely pools, played tennis, went kayaking. Lots to do. Hotel shuttle to beach and restaurants and shops was very useful . Love to go back.
for Couplesby mark from Surf side Florida
Home away from home !!Posted Sep 23, 2015 on Hotels
Amazing service ! Rooms needs some minor touch ups !! Overall love The Hotel !!
for Everyoneby A verified traveler
Posted Sep 23, 2015
Very pleasant stay in all respect. Staff helpful and accommodating, rooms and failitites very nice.
for Familiesby A verified traveler
Posted Sep 20, 2015 on Hotels
for Familiesby William
Posted Sep 4, 2015 on Hotels