Been to worse hotels, but this one isn'tfar behind
Posted Oct 25, 2016
The front desk clerk was nice and helpful when we first checked in. The room seemed clean upon first entering. Later on I found a tissue behind the tv cabinet. Tv had very limited channels, but there was one on things to do in Naples. Clock radio was not on. I had requested plenty of soaps and shampoos. There were a few in the room when we first arrived, but didnt get any more the other days. There was not enough towels and washcloths. Bed was clean and comfortable. Pillows were ok. No hand held shower head. That would have been a plus. Pool looked nice, but was too chilly for swimming. Breakfast was ok, had cereal, oj, and coffee. Not enough lighting in the back parking lot at night. So overall experience was not good enough for me to recommend to a friend.
Comment from Hotel Management
Nov 2, 2016 by Management, Hotel Management
Sorry to hear about your experience. Most of your issues could have been resolved with a call to the front desk. I remember you where particularly disappointed about us not having a "Hand held shower Head"