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Reviews of Ramada by Wyndham Naples

4 out of 5
Ramada by Wyndham Naples
Via Galileo Ferraris 38-40, Naples, NA

Reviews

7.8

Good

Rating 10 - Excellent. 243 out of 862 reviews" "
Rating 8 - Good. 368 out of 862 reviews" "
Rating 6 - Okay. 166 out of 862 reviews" "
Rating 4 - Poor. 61 out of 862 reviews" "
Rating 2 - Terrible. 24 out of 862 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

7.0/10

Amenities

7.6/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

8/10 Good

Tracy

Liked: Cleanliness, staff & service
Hotel was very nice the area wasn’t
Stayed 3 nights in Feb 2024

8/10 Good

Dominic

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was well run and the room facilities were good with tea maker bath and shower and a good size. The room was very stuffy and the a/c had been turned off so the only solution was to open the window and let in the light, noise and pollution. The area around the hotel is unpleasant with lots of rubbish poverty and dreadful traffic Crossing the road is terrifying. Getting back inside the hotel was a huge relief! Stay in another area if you can afford it.
Stayed 4 nights in Dec 2023

10/10 Excellent

Cindy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was nice and we got the nice two bedroom setup so our kids were in one room while we were in the other. Has a mini-fridge. The area around the hotel is busy, noisy and dirty. We did not spend much time walking around. It was convenient for our Pompeii tour and it met our needs for that purpose.

10/10 Excellent

Randell, Buffalo

Stayed 2 nights in Dec 2023

2/10 Terrible

Carlos

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely dangerous area. Staff extemely rude screaming at my family and they didnt even make our beds.
Stayed 1 night in Nov 2023

8/10 Good

Anthony

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel itself was good close to the train station and subway. Neighborhood is a little sketchy but I didn’t see anything that was a real concern
Stayed 2 nights in Nov 2023

10/10 Excellent

mark

Stayed 2 nights in Sep 2023

6/10 Okay

Tim

Stayed 1 night in Oct 2023

10/10 Excellent

Sheryl

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2023

10/10 Excellent

Aykut, New York

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Access to hotel from the train station is just a couple of minute walk. It was dirty neighborhood and felt unsafe. We stayed in 2 rooms. Both rooms were clean. The staff were very friendly and helpful. They speak English fluently. We liked the hotel and rooms.
Stayed 2 nights in Sep 2023

10/10 Excellent

biagio

Stayed 1 night in Aug 2023

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a really comfortable stay and with super helpful staff.
Stayed 2 nights in Aug 2023

8/10 Good

Paul

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel but the surrounding area lets it down.
This hotel is a great location, near to the main train station. The family room we had was extremely spacious and comfortable. The staff were all very friendly and happy to help with any queries. The only issue we had was that the immediate surrounding area of the hotel was very dirty. There was litter everywhere and quite an unpleasant smell in some areas. This is not a hotel issue but it is a real shame that such a nice hotel is located in such a dirty area.
Stayed 2 nights in Jul 2023

8/10 Good

Vivendhra

Stayed 1 night in Jun 2023

10/10 Excellent

Badr

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff location
Staff are friendly, location is very good , I would book it again
Stayed 2 nights in Jun 2023

4/10 Poor

Iram

Traveled with family and small children
Ac is not working
Stayed 3 nights in May 2023

8/10 Good

Brian

Liked: Staff & service
Not a great tourist area, limited public transportation, limited dining options within walking distance. Breakfast is NOT included, although it is only 12 Euro, it is a very dynamic breakfast, they had crepes on the buffet.
Stayed 1 night in May 2023

8/10 Good

Ahmad

Stayed 1 night in May 2023

8/10 Good

Declan

Liked: Cleanliness, staff & service
Stayed 2 nights in May 2023

2/10 Terrible

Susheel, Duluth

Disliked: Cleanliness, staff & service, property conditions & facilities
Air conditioning did not work and front office just blew us away saying it’s Saturday and no one available to fix it. Hotel is old and tired. Didn’t offer any compensation for lack of AC.
Stayed 1 night in May 2023

6/10 Okay

Perry

Liked: Cleanliness
Disliked: Property conditions & facilities
Not What Expected
Not worth the price. Convenience to the train is the best quality.
Stayed 1 night in Apr 2023

2/10 Terrible

ISRAEL

Disliked: Cleanliness, staff & service, property conditions & facilities
We arrive on April 22th 2023,( booked for 5 nights that were nightmares) got our room but guess what? IT was so hot so I turned on the AC and after 30 min the temperature was the same. Called reseption and they said some one will come to check ot out, after 30 min I called once again and they told me the wont do nothing about it couse they dont use the AC in that month and I have to wait till May 1 to be allow to use it 😡😡 I told them, on my reservation clearly states you have AC. But their respond was open the windows ( that were secureted locked ) and wait another hour for some one to come and unlock them to be open and have some fresh air. The reception personal, I feel bad for them, they are not frendly, long faces all time ( at least the 2 I met ) The area around feels unsafe but it maybe is cause its an old city and problably the area has not been well maintained. But well, there are lots of properties ti try out next time.

6/10 Okay

Abdulla

Traveled with group
Liked: Staff & service, room comfort
Disliked: Cleanliness
Nice location, exactly near the metro station. What I don’t like is that its required for renovate the building
Stayed 1 night in Apr 2023

6/10 Okay

Patricia

Stayed 2 nights in Apr 2023
Response from GM Ramada by Wyndham Naples on Apr 15, 2023
Dear Guest, thank you for the time you have dedicated to us. We will value your comment in order to improve our service. Thanks for choosing us.

4/10 Poor

Barbara

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Old hotel,irooms need remodelling
Stayed 1 night in Apr 2023
Response from GM Ramada by Wyndham Naples on Apr 15, 2023
Dear Guest, thank you for the time you have dedicated to us. We will value your comment in order to improve our service. Thanks for choosing us.

2/10 Terrible

Doug

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2022

8/10 Good

Maria Fernanda

Liked: Cleanliness, staff & service, amenities
Clean, just as the photos, the area around the property is really convenient because you’re next the train and metro stations even though you need to be careful at night
Stayed 2 nights in Sep 2022

2/10 Terrible

monica

Disliked: Cleanliness, amenities, property conditions & facilities
They gave me a dirty room with poop in the toilet. It was disgusting! The hotel is in urgent need of renovation. The window fell on me when I opened it. Luckily I was able to grab it, push it back and lock it. I don't recommend this hotel
Stayed 2 nights in Sep 2022
Response from GM Ramada by Wyndham Naples on Sep 21, 2022
Dear Mrs. Monica, thanks for the comment dedicated to the Ramada by Wyndham Naples. Following my personal check, I was able to verify that the two windows of your room (# 608) work perfectly; maybe the vasistas window opening (safety option) gave you a strange feeling. Your other note regarding the toilet, indeed, remains unreliable as our entrance control system only registered the presence of the executive housekeeper before you entered the room (!). Maybe your comment is simply due to a bad nightmare.Warm regards.

8/10 Good

Pornsawan

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good location, near Central station, subway station - convenient to get to airport buses. Unfortunately the air-conditioner in the room was not working.
Stayed 3 nights in Sep 2022

10/10 Excellent

Naama

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good hotel in Naples
We had a very good time. we were 8 guests in 3 rooms. location was comfortable, breakfast was very good, the hotel was clean and the staff was very helpful
Stayed 4 nights in Jul 2022

4/10 Poor

Frances

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Room was dirty (hair and dirt)
Stayed 1 night in Aug 2022

8/10 Good

belinda

Traveled with family
When we arrived there was a people with air conditioning they had to split our family in 2 different rooms
Stayed 2 nights in Aug 2022

8/10 Good

Raja

Stayed 1 night in Aug 2022

8/10 Good

Cecilia

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Good room. We had an issue on day 2 which was quickly resolved. Friendly and helpful staff.
Stayed 2 nights in Aug 2022

6/10 Okay

Eugene

Stayed 1 night in Aug 2022

2/10 Terrible

Alberto

Stayed 1 night in Jul 2022

6/10 Okay

Misty

Stayed 4 nights in Jul 2022

4/10 Poor

Amin

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Horrible location, Horrible neighborhood. Had to beg for morning instant coffee bags and still didn't get any.
Stayed 5 nights in Jul 2022

4/10 Poor

Patrick

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2022

8/10 Good

Ghada

Stayed 3 nights in Jul 2022

10/10 Excellent

Samar

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2022

4/10 Poor

christopher

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Not a four star hotel. Property in serious need of renovations. Very disappointed considering the price. Did find the staff to be courteous and helpful.
Stayed 1 night in Jun 2022

4/10 Poor

Lilyana

Disliked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2022

4/10 Poor

Linda

Traveled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
The rooms were very dated and the wallpaper was stripping off at the seams. The water was always like warm at best that’s is when you could free the tap enough to come on!!
Stayed 3 nights in May 2022

8/10 Good

Leo

Stayed 1 night in Apr 2022

6/10 Okay

Marilyn

Traveled with family
The location to the train station was good and the hotel was fine, being remodeled. We felt very unsafe walking around so we stayed there until it was time to sail.
Stayed 1 night in Dec 2021
Response from GM Ramada on Jan 10, 2022
Thanks for your positive feeling about Ramada Naples. Our property is just a stone's throw away from the historical center of the city and from the railway station; a real hub in which numbers of people, business activities, and attractions convey. I would therefore define our zone as pulsating rather than unsafe.

10/10 Excellent

Stephanie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021
Response from GM Ramada on Jan 10, 2022
we are very happy to have met your expectations in full! A great reward for our staff! See you again at Ramada....

2/10 Terrible

David

Stayed 1 night in Oct 2021
Response from GM Ramada on Nov 2, 2021
We are sorry that we did not meet your expectations. We would like to know which service was not liked in order to improve

6/10 Okay

Tanner

Stayed 1 night in Aug 2021

6/10 Okay

Zanirah

Stayed 1 night in Aug 2021