Posted Dec 3, 2016 on Orbitz
I checked in during the evening hours. The desk staff were pleasant and helpful. I got to the room to unpack and found the sink/vanity crawling with ants. Next I check around the room to find where they were coming from, I find that the weather stripping to the room entrance was crumbling and mostly deteriorated, and this is where I saw a steady stream of ants flowing into the room. Then I went to the front desk to ask to discuss the issue, they gave me some Home Defense Spray which killed off the ants in the room.
The desk staff in the evening were great and approachable while I stayed. When I'd visit the desk earlier in the day throughout my stay, the workers were difficult; giving attitude, being uncooperative and gossiping with each other in a foreign language(Spanish) right in front of me! They may not have known it but I do speak the language and could follow much of what they said.
They hotel receives a good deal of police activity and patrols, so use your imagination why police would take an interest in this facility. Housekeepers were generally friendly and did a fair job cleaning the room. I will not be staying here when I return to Naples.