Nice facility - Room could have been cleaner
Posted Feb 8, 2017
The gentleman that checked us in named Vincente was friendly, helpful and professional. We arrived at our first assigned room to find that it had not been cleaned. My speculation is that an employee or employees had been in the room and Vincente was not aware of this. We immediately went back to the front desk to inform the attendant. He was extremely apologetic and embarrassed. He promptly assigned us to another room. The second room was tucked away in an area that was quieter and had less pedestrian and street traffic. The second room was not as clean as it could have been. There was an unpleasant smell that seemed to be coming from the floor, as if it had been cleaned with a sour smelling mop and/or water. The carpet also looked as if it had been "spot cleaned with a push bissell" and not properly vacuumed. We did not complain about this, as it was late and we were exhausted from our 2 day road trip. The next day we purchased products to clean the floor and some room deodorizers. We were happy with the rest of our stay.