Ratings based on 137 Verified Reviews

3.7 out of 5
67% of guests recommend
3.9 Room cleanliness
3.8 Service & staff
3.8 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveler

Would not let my dog stay there

Posted Apr 9, 2018
Construction in room next door continued until midnight even after I asked for it to stop Rude owner who cares nothing about the comfort of their guests
Comment from Hotel Management
Apr 12, 2018 by Brand Experience Team, Hotel Management
Dear Guest, We apologize for the inconvenience our construction project caused you while we make improvements for our guests. Please know the service issues you describe are an exception to our guest commitment and as such, we apologize. We invite you to contact our Guest Relations to record the details of your visit to help us provide a better guest experience in the future.
1 out of 5
by A verified traveler

Posted Apr 9, 2018
Hotel was dirty Staff was not at front desk. Had to wait forever to check in and out. Elevator was dirty. Panels coming off the walls Stayed 2 nights and they didn’t clean our room. It was not a well run establishment. Will not return.
Comment from Hotel Management
Apr 12, 2018 by Brand Experience Team, Hotel Management
Dear Guest, Thank your for sharing your feedback. We apologize for the experience you described, as it is certainly an exception to the great guest experience we are committed to delivering. We invite you to contact our Guest Relations to share additional details of your experience which will assist us in implementing improvements for all future guests.
3 out of 5
by A verified traveler

Ask for a recite and don’t talk to the women

Posted Jan 11, 2018 on Hotels
I always go to studio 6 when I go to vernal and have a good time but this time was the worst. When I arrived I was going to pay with cash and the woman said that we couldn’t do cash and it was card only. So then I told her that it was fine that I would just deposit it and come back but then she said oh it’s fine but we also need a $50 deposit which is fine but when I went to the room I had a suite with the jacuzzi and when I turned on the jacuzzi a handle came off but that was fine since I fixed it as it just needed to be tightened up more but when I turned on the jets some hard water came out of the jets so we had to wait till the morning to get it fixed which they did but the worst part of it was that when we were leaving and we asked about our deposit the woman said we only did $25 and not $50 and she thought we were trying to rob her so she really made me mad but she ended up giving us $30 which I had to take because I was short on time. So if you’ve read all this all I say is avoid talking to that crook of a woman and ask for the other two men that are there and also ask for recites if they ask for a deposit
4 out of 5
by Karen

This traveler left a rating score only Posted Nov 27, 2017 on Hotels
2 out of 5
by A verified traveler from vernal ut

Posted Nov 25, 2017
The more uncomfortable bed in my live super hard, terrible night
Comment from Hotel Management
Nov 28, 2017 by Brand Experience Team, Hotel Management
Dear Joel, Thank you for taking the time to share your review. We strive to provide a comfortable night's rest and are disappointed your stay was unsatisfactory due to the bed comfort issues you describe. We encourage you to contact our Guest Relations department to record the details of your visit to help us provide a better guest experience in the future.
3 out of 5
by A verified traveler

Posted Nov 20, 2017
Hotel was new but the room heater was quite noisy and the walls were paper thin. I mean it was cheap so for what we paid it was a good deal.
Comment from Hotel Management
Nov 30, 2017 by Brand Experience Team, Hotel Management
Dear Guest, Thank you for taking the time to share your feedback. We sincerely apologize for your unpleasant stay due to the inconveniences you experienced. We strive to provide a comfortable night's rest, and are disappointed your stay was unsatisfactory due to the noise concerns you describe. We encourage you to contact our Guest Relations Department to record the details of your stay to help us provide a better guest experience in the future.
3 out of 5
by Chuck

This traveler left a rating score only Posted Oct 2, 2017 on Hotels
2 out of 5
by Earl

Posted Sep 29, 2017 on Hotels
Comment from Hotel Management
Oct 2, 2017
Thank you for taking the time to tell us about your experience with us. Your feedback is very important to us. We strive to provide a superior guest experience, and I am sorry yours did not meet expectations. Rest assured appropriate measures are being taken to address the problem and prevent future occurrence. We appreciate your sharing your concerns and hope you will give us an opportunity to better serve you in the near future. Sincerely, The Guest Experience Team
1 out of 5
by travis

Posted Sep 25, 2017 on Hotels
Comment from Hotel Management
Sep 28, 2017
Thank you for taking the time to tell us about your experience with us. Your feedback is very important to us. We strive to provide a superior guest experience, and I am sorry yours did not meet expectations. Rest assured appropriate measures are being taken to address the problem and prevent future occurrence. We appreciate your sharing your concerns and hope you will give us an opportunity to better serve you in the near future. Sincerely, The Guest Experience Team
3 out of 5
by A verified traveler

Posted Sep 25, 2017 on Hotels
Comment from Hotel Management
Sep 27, 2017
Thank you for sharing your comments regarding your recent stay with us. Your feedback will be shared with the team to serve as recognition and encouragement as we strive to continuously improve our guest experience. Thank you again for sharing. We hope your next visit will be even better. Sincerely, The Guest Experience Team