Bar (on property)

Reviews of Buono Hotel

3 out of 5
Buono Hotel
Via Nuova Poggioreale 158/g, Naples, NA

Reviews

8.0

Very Good

Rating 10 - Excellent. 74 out of 285 reviews" "
Rating 8 - Good. 139 out of 285 reviews" "
Rating 6 - Okay. 51 out of 285 reviews" "
Rating 4 - Poor. 14 out of 285 reviews" "
Rating 2 - Terrible. 7 out of 285 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

william

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you need a convenient spot to stay for a night to catch an early flight from Naples this place is great. Clean, nice facility. However would not recommend as a place to stay if you're visiting Naples as the area is horrendous.
Stayed 1 night in Sep 2023

10/10 Excellent

Ed

Traveled with partner
Convenient, close to the airport, close to the business district
Stayed 1 night in Sep 2023

8/10 Good

Theresa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely place to stay for overnight airport stay, but thought location was unsafe and dirty!
Stayed 1 night in Sep 2023

2/10 Terrible

Rodney

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely unaccommodating
Stayed 1 night in Sep 2023

10/10 Excellent

Frankie

Liked: Cleanliness, staff & service, property conditions & facilities
Property was amazing, and close to the airport
Stayed 1 night in Sep 2023

10/10 Excellent

Julien

Stayed 1 night in Sep 2023

10/10 Excellent

Angela

Stayed 1 night in Jun 2023

10/10 Excellent

Michele

Stayed 1 night in Jun 2023

10/10 Excellent

Michele

Stayed 1 night in Jun 2023

2/10 Terrible

Marci

Disliked: Cleanliness, staff & service, property conditions & facilities
We ended up not staying because the hotel was in a bad area and we did not feel safe. They would not reimburse us
Stayed 1 night in May 2023

8/10 Good

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2023

4/10 Poor

Bryan

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Good breakfast and a clean room. Staff arranged a taxi for us. No drinks in the room. Not near the airport and area is grim!
Stayed 1 night in May 2023

8/10 Good

Jeff

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel waS VERY clean, and the staff was VERY nice…but the room was pretty basic.
Stayed 1 night in Apr 2023

8/10 Good

Juan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and breakfast was pretty good. Friendly and helpful staff. Very close to public transport. Neighborhood not great, but not bad.
Stayed 3 nights in Nov 2022

8/10 Good

Samantha

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel
good staff, hotel was clean, room spacious and comfortable.
Stayed 1 night in Oct 2022

8/10 Good

Eric

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2022

10/10 Excellent

Ross

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Recommend. Staff very helpful. Room clean was just what we needed. Spent the one night before flying out of Naples. We left early in the am by taxi approximately 10/15 minutes to airport.
Stayed 1 night in Oct 2022

10/10 Excellent

Jeff

Stayed 1 night in Sep 2022

6/10 Okay

Sofiya, Maple Ridge

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
It’s ok for a few hours to sleep before the flight. Better then no sleep & not expensive. Short taxi ride from the airport. The room was clean. The stuff at the desk all friendly & helpful. They have someone at reception 24/7. The bed was quite hard & pillows are not good at all. Please, note, that the standard room was tiny - no space to walk around if you have luggage.
Stayed 1 night in Sep 2022

10/10 Excellent

Joanne

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buono says it all!!
This was the cutest hotel and the staff was incredible. From check-in to check-out my friend and I were very pleased with the service, cleanliness, and attentiveness of staff. It was a 5 minute ride to the airport. I would highly recommend this hotel!!
Stayed 1 night in Aug 2022

10/10 Excellent

Veronica L

Stayed 1 night in Aug 2022

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My daughter, granddaughter and I stayed overnight at this hotel during transit. The hotel staff and services were excellent and breakfast buffet was very good, ensuring my daughter gluten-free needs were met. We would definitely stay here again for a overnight r longer!
Stayed 1 night in Jul 2022

8/10 Good

Keith

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was beautiful and clean but area felt unsafe
Stayed 1 night in Jun 2022

8/10 Good

Ian, Luon

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We only stayed for a single night but enjoyed the helpful staff and good facilities
Stayed 1 night in Jun 2022

8/10 Good

FATIMA, RIDGEOOD

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2022

10/10 Excellent

Kacee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean, felt safe, good location for my one night stay for a long layover
Stayed 1 night in Jun 2022

10/10 Excellent

Tonis

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good and clean. Helpful staff.
Very nice hotel and well located close to airport. Reception staff very friendly and warm. Rooms and modern. Best i've seen in Italy so far.
Stayed 1 night in Jun 2022

10/10 Excellent

yvonne, rifle

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was excellent and very helpful. They arranged a taxi to take us to the airport for an early flt.
Stayed 1 night in May 2022

10/10 Excellent

Allan

Stayed 1 night in May 2022

8/10 Good

Samantha

Stayed 1 night in Feb 2022

10/10 Excellent

Luis

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.........
Stayed 1 night in Sep 2021

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fanatastic
Amazing service and amazing hotel. Lovely looking inside and out, would highly recommend
Stayed 1 night in Sep 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay was an overnight for an early flight. Perfect!
Stayed 1 night in Sep 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay
I stayed here for one night after landing late in the evening at Naples. Staff were very helpful and friendly, great service and lovely breakfast in the morning.
Stayed 1 night in Sep 2019

8/10 Good

Sue

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place
The area is not a good part of town but we booked in order to be close to the airport. Some staff don’t speak any English, so communicating was a challenge. We loved Mary—she went above and beyond to be sure we had everything we needed. Hotel seemed to be undergoing restoration.
Stayed 1 night in Aug 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Zach at desk was awesome but area not nice
Stayed 1 night in May 2019

8/10 Good

Sharron

Liked: Cleanliness, staff & service, property conditions & facilities
Naples hotel
Helpful staff and nice hotel.
Stayed 1 night in May 2019

4/10 Poor

Verified traveler

Traveled with partner
Liked: Staff & service
Would not recommend this hotel. The picture looks much better than the hotel inside and out.
Stayed 1 night in May 2019

6/10 Okay

Verified traveler

Traveled with family
Liked: Staff & service
The front desk staff was very friendly and accommodating. The location of the property is in a marginal neighborhood. We didn't feel comfortable walking to a nearby restaurant for dinner so the front desk ordered pizzas to be delivered to the hotel. The rooms were clean but bare bones decorated with bed and side table. Our bathroom overlooked the front courtyard with only a flimsy curtain providing privacy. I chose this property because of it's close proximity to the airport. We had an early morning flight to catch so it served it's purpose.
Stayed 1 night in Apr 2019

10/10 Excellent

Aydan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had an early flight in the morning so picked this hotel. The rooms are quite small, as we expected, and the beds and pillows were comfortable. The staff were very pleasant and helpful; recommended Nana’s for pizza, which was great. Their courtyard is a quiet retreat from busy, noisy Naples. Good hotel for one or two nights.
Stayed 1 night in Oct 2018

2/10 Terrible

manni, england

Disliked: Staff & service, property conditions & facilities, room comfort
It was horrible stay.
Reception man was disgusting and impolite. Hw took my passport for copy and said come back in ten minutes. This should be given back straight away. I then checked into the room and came down to collect my passport. I found the passport was left on main desk while he was away for more than ten minutes into the kitchen n front door had no security which means anyone could walk in and take the british passport if wanted. Whe he came back to the desk i asked for my passport back he was rude and let me do the notes first. No air con in the room. No kettle and the shower was not even for one person. The bed was terrible and springs coming out of the mattress. No sleep for me. Overall bad experience and the breakfast is just another shame. Dont stay here
Stayed 1 night in Oct 2018

8/10 Good

Keith, Ottawa Ont.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is very nicely furnished and decorated . Staff were nice and helpful. The location is not the best but there is a public bus that runs every 15 minutes
Stayed 1 night in Jul 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel but location matters
We stayed here one night as the hotel is very close to the airport and we had an early flight. Hotel is a long walk from the center and water.
Stayed 1 night in Jun 2018

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value and pleasant staff.
Helpful staff at this basic hotel made the stay very pleasant. The bathroom was a good size for a low cost hotel. The area is not much but there are a couple of dining options within walking distance, Il Poggio and Pizzeria Nana were very good choices for a low key meal (Nana) or cocktails/coffee etc. (Il Poggio). The bus for the Garibaldi Square station leaves right across the street. From that bus you can get anywhere in Naples.
Stayed 2 nights in May 2018

6/10 Okay

Joanne

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommended
Very helpful and friendly staff. Close to the airport. Convenient to get downtown Naples, since the bus stops across the street. Protected and safe parking lot. Room is small, but sufficient. Good breakfast.
Stayed 1 night in Mar 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommend!
The staff were so friendly and helpful. Nice breakfast. Good protected parking lot if you have a car. Bus stop across the street to get into city center. Convenient to the airport. Safe and clean.
Stayed 1 night in Mar 2018

6/10 Okay

Verified traveler

Liked: Cleanliness
Had a nice time here, staff were lovely. Slight downfall with the locks on the windows, they were broken hence a security issue. This caused slight stress to our break but the rest was spot on.
Stayed 3 nights in Oct 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Did the job
Overall the hotel is good and the people quite nice. I gave an average for comfort because the beds are too hard for my taste, otherwise it was fine. The local area was not inspiring but to be fair I did not have time to explore. Breakfast was nice and the staff pleasant. It’s a good 3 star hotel.
Stayed 1 night in Oct 2017