Ratings based on 1,113 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
89% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by A verified traveler

Posted Aug 26, 2016
Hotel allowed me to stay one day due to incoming typhoon.
4 out of 5
by A verified traveler

駐車場が無料のお得なホテルです。

Posted Aug 24, 2016
台風によって飛行機が5時間遅延したので、チェックアウト時刻の延長を相談しました。 「状況が状況ですので。」と、11時00分を14時00分までの延長をしてくれたので、とても助かりました。
4 out of 5
by A verified traveler from 東京都

バカンスと異国情緒を身近に楽しめるホテル

Posted Aug 23, 2016
東京から1時間少々でリゾート気分が楽しめるホテルでした。また、諸外国の航空会社クルーの宿泊先となっており、異国情緒を味わう事も出来ました。レストランのサービス担当者の気遣いや、1歳の娘も楽しめたプレイルーム等家族で満喫出来ました。 唯一残念だったのはマットレスが柔らか過ぎたのか次の日に首から背中にかけて痛くなってしまった事です。
Comment from Hotel Management
Aug 25, 2016 by Dominic, Hotel Management
Dear Guest Thank you for your valuable comments about your recent stay at The Radisson Hotel Narita. We are delighted to have seen you enjoyed the hotel and the facilities we have to offer. We very much look forward to welcoming you back soon. Regards
5 out of 5
by A verified traveler from Houston, Texas

Quiet, nice size rooms with all the amenities,

Posted Aug 16, 2016
Pros: Location, free shuttles, nice size room with refrigerator, coffee machine, and hot pot with teas and coffee pods complimentary. Has safe.
Cons: All was fine.
Location: Buddist shrine is huge and in excellent condition and surrounded by beautiful grounds. Mall was adequate for some quick shopping. Shuttle to Tokyo.
Quick check-in. Staff was very helpful. Enjoyed both the breakfast and complimentary drink in the Sports bar each evening. Complimentary shuttles to shrine, mall, and airport were great. Hotel location slightly away from airport and surrounded by trees and lush lawns made a peaceful oasis after a long flight or full day excursion. Highly recommend.
Comment from Hotel Management
Aug 16, 2016 by Dominic, Hotel Management
Dear Guest Thank you for your very positive comments about your recent stay at The Radisson Hotel Narita. We are delighted to have seen you enjoyed the hotel and the facilities we have to offer. We very much look forward to welcoming you back soon. Regards Dominic
3 out of 5
by A verified traveler

Posted Aug 10, 2016
Airport pickup guy does not speak English plus airport pickup bus has no sign make it hard to get to the hotel. Customer service is great however the room is very small with the price paid.
Comment from Hotel Management
Aug 11, 2016 by Dominic, Hotel Management
Dear Guest Thank you for your valuable feedback about your recent stay with us. I am very sorry to hear that our pickup bus did not have our hotel signage. Please do accept my apologies. Rest assured that I will look into this immediately to ensure all our shuttles vans and busses have the Radisson signage on it. Looking forward to welcoming you back soon. Regards
4 out of 5
by A verified traveler

一間好酒店

Posted Aug 9, 2016
Pros: 房間咁大及整潔,職員英文能力好。
酒店職員英文能力好, 能溝通,職員又主動協助及服務態度良好。可惜,交通出入要依靠酒店 shuttle bus, 否則, 不知怎樣出入。
Comment from Hotel Management
by Dominic, Hotel Management
Dear Guest Thank you for your outstanding comments about your recent stay at The Radisson Hotel Narita. We are delighted to have seen you enjoyed the hotel and the facilities we have to offer. We very much look forward to welcoming you back soon. Regards Dominic
5 out of 5
by A verified traveler from miami

Exceeded expectations

Posted Aug 5, 2016
Pros: Better than expected
Cons: Nothing
Location: In a grotty area but not really a problem
Great hotel . Only hassle was it is 30 mins from airport.
Comment from Hotel Management
Aug 5, 2016 by Dominic, Hotel Management
Dear Guest Thank you for your outstanding comments about your recent stay at The Radisson Hotel Narita. We are delighted to have seen you enjoyed the hotel and the facilities we have to offer. We very much look forward to welcoming you back soon. Regards
5 out of 5
by A verified traveler from IL

全体的にとても良い!

Posted Aug 4, 2016
Pros: スタッフの対応、バスが色々な方面にでている
Cons: 夜のバス(イオンモール行)を増発してほしい
Location: コンビニなど歩いていける距離にないのが残念。 時間があれば、駅やイオンに無料でつれていってもらえるので、問題なしです。
この近辺のホテルにいくつか宿泊しましたが、コストパフォーマンスは一番良いと感じました! スタッフの対応がとてもよく、気持ちよく宿泊できました。
Comment from Hotel Management
Aug 5, 2016 by Dominic, Hotel Management
Dear Guest Thank you for your outstanding comments about your recent stay at The Radisson Hotel Narita. We are delighted to have seen you enjoyed the hotel and the facilities we have to offer. We very much look forward to welcoming you back soon. Regards Dominic
4 out of 5
by A verified traveler

海外への前泊

Posted Jul 30, 2016
遅い時間の到着でしたが、大きい荷物を部屋まで運んでいただけました。 また、スタッフはどの方も丁寧な対応でした! 部屋に入った時にク-ラ-が効きすぎる状態で消しても寒い状況でした。
Comment from Hotel Management
by Dominic, Hotel Management
平素はラディソンホテル成田をご利用いただき誠にありがとうございます。 この度は先日のご滞在に関しましてご感想をお聞かせいただき誠にありがとうございました。 当館従業員の接客につきましてお褒めのお言葉をいただき大変嬉しく思っております。 尚、客室での温度調節につきましては、今後の改善課題として検討してまいります。 次回のご来館を従業員一同心よりお待ち申し上げております。 ドミニク デソウザ
4 out of 5
by A verified traveler from canada

Hotel 15-20 min from Narita with free shuttle

Posted Jul 24, 2016
The terminal 1 and 2 free shuttle pick-up was excellent and timely. Hotel is beginning to show its age, especially in the pool facilities but they are running it well still. A swim cap is required for all swimming but this item and other equipment is available for rental. There are restaurant and buffet options at the hotel but I'd recommend you get take-away from the airport if you just want a quiet night in. We tried the cafe the next morning and the coffee was excellent with a good barista pulling espresso shots. Enjoyable and brief stay overall.
Comment from Hotel Management
Jul 24, 2016 by Dominic, Hotel Management
Dear Guest Thank you for your very positive comments about your recent stay at The radisson Hotel Narita. We are delighted to have seen you enjoyed the hotel and the facilities we have to offer. We very much look forward to welcoming you back soon. Regards