Ratings based on 1,437 Verified Reviews

4.2 out of 5
89% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Convenient

Posted Sep 24, 2017
Convenient to airport, good transportation to city. Excellent breakfast. Helpful staff.
Comment from Hotel Management
Sep 25, 2017 by Dominic, Hotel Management
Dear Guest Thank you for your positive comments about your recent stay at The Radisson Narita. We are delighted to have seen you enjoyed the hotel and the facilities we have to offer. We very much look forward to welcoming you back soon. Regards Dominic
5 out of 5
Recommended
for Everyone
by A verified traveler from Brisbane

Superb Room

Posted Sep 16, 2017
Ovely room with quality toiletries. Nespresso machine a wonderful touch. Family of 3 with king bed was spaciousonly The free transfer was great. The only negative was the hotel was a distance away from Narita airport. The kids did not.mind considering everything else was brilliant. Breakfast was slso auite pricey.
Comment from Hotel Management
Sep 18, 2017 by Dominic, Hotel Management
Dear Guest Thank you for your positive comments about your recent stay at The Radisson Narita. We are delighted to have seen you enjoyed the hotel and the facilities we have to offer. We very much look forward to welcoming you back soon. Regards Dominic
4 out of 5
Recommended
for Everyone
by A verified traveler from austin, tx

decent hotel, FAR from Narita city and airport

Posted Aug 27, 2017
Pros: The pool, and the staff were lovely.
Cons: More frequent shuttles to sightsee, starting at an earlier time.
Location: There's nothing really in walking distance. You're stuck at the hotel if you arrive too late in the afternoon.
The room is small, but good for a crashpad. It's mostly geared towards flight crew - and there's multiple ads for discounts only applicable for them. I didn't see much problem in that, until there was a crew member in the room next to me wide awake chattering loudly away on the phone at 4am. I called the front desk and they spoke to her to keep it down, she did somewhat - but the walls are thin (as most places in Japan have been); so sleeping with the tv on low did the trick. The pool is great, shaded in the afternoon. There's a gym shower which came in handy when I went sight seeing in the nearby city, Narita. With the heat & humidity, and pending 14hr flight - the shower was very welcome. My qualm is this: if you want to go sight seeing, you're stuck taking a taxi early, or waiting for their shuttle at 930 am. Which doesn't sound too late, unless you factor a 45 min shuttle ride to the city center. Then an additional 20 min walk to see the Temple. Additionally the return time of 30 min to the hotel, and another 40~ish min to the airport. The time adds up! In retrospect I'd pay slightly more to be closer to either, since I booked this place specifically so I could sightsee the day I returned. When you google it the location in proximity to other things it looks close enough, but the drivers are on smaller side roads and go slower than you'd expect. Which is fine for safety, but I'd have preferred a faster highway route.
Comment from Hotel Management
Aug 30, 2017 by Dominic, Hotel Management
Dear Guest Thank you for your positive comments about your recent stay at The Radisson Narita. We are delighted to have seen you enjoyed the hotel and the facilities we have to offer. We very much look forward to welcoming you back soon. Regards Dominic
5 out of 5
Recommended
for Everyone
by A verified traveler

Convenient, comfortable stay near airport

Posted Aug 6, 2017
Pros: Nice amenities for comfortable stay
Cons: Easier check in process
Location: Located in beautiful farming area. Buddhist shrine nearby.
Nice buffet breakfast and buffet dinner. Two pools (indoor and outdoor) and fairly comfortable rooms (think Comfort Inn in U.S.) with usual amenities like refrigerator, hot water maker and iron. Easy free Wi-Fi in room. Check in was a bit crazy for us as we were booking 2 rooms for large family--it was botched initially, but quickly straightened out. Friendly staff. Hotel is located about 80 min from Tokyo so overall recommend staying here one or two days, after an overseas flight into Tokyo area--free shuttle from airport to hotel and vice versa.
Comment from Hotel Management
Aug 6, 2017 by Dominic, Hotel Management
Dear Guest Thank you for your positive comments about your recent stay at The Radisson Narita. We are delighted to have seen you enjoyed the hotel and the facilities we have to offer. We very much look forward to welcoming you back soon. Regards Dominic
5 out of 5
Recommended
for Everyone
by A verified traveler from Guam

Good hotel in a quiet place.

Posted Aug 2, 2017
We've stayed at Radisson several times and have enjoyed it. The breakfast isn't cheap but it's very good and worth it. Overall, nice clean room and a pretty location and pretty grounds. Definitely would recommend it.
Comment from Hotel Management
Aug 2, 2017 by Dominic, Hotel Management
Dear Guest Thank you for your positive comments about your recent stay at The Radisson Narita. We are delighted to have seen you enjoyed the hotel and the facilities we have to offer. We very much look forward to welcoming you back soon. Regards Dominic
4 out of 5
Recommended
for Everyone
by A verified traveler from NZ

Very helpful staff

Posted Jul 29, 2017
This hotel was comfortable and the airport shuttle extra helpful. Staff were thoughtful as was the hotel info. The breakfast looked good but ordering system was confusing. Extras like the poolside BBQ and evening entertainment and gift shop also made the stay really enjoyable and easy for a short stopover. I'm afraid I wasn't impressed with the indoor pool. Poorly lit and over heated with not very good ventilation and guests smoking while observing their kids... but this is a small thing and the outdoor pool, while closed, looked stunning. on the whole great service.
Comment from Hotel Management
Aug 1, 2017 by Dominic, Hotel Management
Dear Guest Thank you for your positive comments about your recent stay at The Radisson Narita. We are delighted to have seen you enjoyed the hotel and the facilities we have to offer. We very much look forward to welcoming you back soon. Regards Dominic
5 out of 5
Recommended
for Everyone
by A verified traveler

Great experience

Posted Jul 27, 2017
Very helpful staff. Wonderful room. Good food. Good service.
Comment from Hotel Management
Jul 27, 2017 by Dominic, Hotel Management
Dear Guest Thank you for your positive comments about your recent stay at The Radisson Narita. We are delighted to have seen you enjoyed the hotel and the facilities we have to offer. We very much look forward to welcoming you back soon. Regards Dominic
5 out of 5
Recommended
for Everyone
by A verified traveler from NZ

Clean and comfortable

Posted Jul 22, 2017
Peaceful stay in this clean, comfortable hotel with great staff
Comment from Hotel Management
Jul 24, 2017 by Dominic, Hotel Management
Dear Guest Thank you for your positive comments about your recent stay at The Radisson Narita. We are delighted to have seen you enjoyed the hotel and the facilities we have to offer. We very much look forward to welcoming you back soon. Regards Dominic
3 out of 5
Recommended
for Everyone
by A verified traveler

OK for one night

Posted Jul 15, 2017
Hotel is OK for one night. Room is the kind of small though. Breakfast expensive considering what they offer
Comment from Hotel Management
Jul 15, 2017 by Dominic, Hotel Management
Dear Guest Thank you for your comments about your recent stay at The Radisson Narita. We are very sorry to hear that you found our breakfast to be expensive. Rest assured that this will be looked into against the prices of the Narita market. We very much look forward to welcoming you back soon. Regards Dominic
4 out of 5
Recommended
for Everyone
by A verified traveler from Hawaii

Close to airport

Posted Jul 13, 2017
Shuttle bus took 20-25 minutes to/from Narita airport. JR bus to/from Tokyo station directly from the hotel was a big convenience. Clean rooms and helpful staff.
Comment from Hotel Management
Jul 13, 2017 by Dominic, Hotel Management
Dear Guest Thank you for your positive comments about your recent stay at The Radisson Narita. We are delighted to have seen you enjoyed the hotel and the facilities we have to offer. We very much look forward to welcoming you back soon. Regards Dominic