Ratings based on 1,192 Verified Reviews

3.8 out of 5
82% of guests recommend
3.9 Room cleanliness
4.0 Service & staff
3.7 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
3 out of 5
Recommended
for Everyone
by A verified traveler from Canada

Posted Jan 21, 2018
Not happy on the first day as they gave us a smokey room.Have requested them to transfer us to another room.It is hard to communicate with the staff bec of language barrier but overall staff were helpful and respectful .
5 out of 5
Recommended
for Everyone
by A verified traveler from Singapore

Super convenient and great staff

Posted Jan 21, 2018
Pros: Offers 3 beds in a room, which many hotels does not.
Cons: NIL.
Location: One stop away from Narita airport. I did not get to explore the place yet, due to lack of sufficient time.
It is convenient to station, just a distance walk away. The free shuttle service provides the extra convenience. Staff were polite too, and I enjoyed the stay there, although it was a short stay.
4 out of 5
Recommended
for Everyone
by A verified traveler from tokyo

Nice but little far from airport

Posted Jan 8, 2018
Nice but little far from airport . It’s little confusing
3 out of 5
by A verified traveler

Minutes from the station but need refurbishments

Posted Dec 31, 2017
Good position near the stations but room extra small for 2 people. Hotel facilities bit outdated Evening staff friendly morning staff a bit ‘strange’
4 out of 5
Recommended
for Everyone
by A verified traveler from kuala lumpur

Nice hotel close to eki

Posted Dec 13, 2017
Pros: Location and friendly
Cons: No
Location: Shopping at Aeon Mall and visit to Narita sam
This is the second time staying there for the location and friendly environment and also the shuttle bus service to airport and shopping at Aaron Mall
4 out of 5
Recommended
for Everyone
by A verified traveler

Old hotel but very close to Narita station

Posted Oct 29, 2017
If you need a place to stay close to Narita airport without breaking a bank then I would recommend this place. Very close to JR Narita station at reasonable price but don't expect anything special since it's an old hotel.
5 out of 5
Recommended
for Everyone
by A verified traveler from japan

Staff is nice

Posted Oct 19, 2017
We check in late we are not able to catch the shuttle bus of the hotel,the teached us how to ride in a train perfect,when we arrived in our room they have ready the hot pot,nice staff I've been checking in to other hotel but it's my first time that I have hot water pot ready.
Comment from Hotel Management
Oct 24, 2017 by Ito, Hotel Management
Thank you for your comment.
2 out of 5
by A verified traveler

Close to Narita Staition

Posted Sep 19, 2017
Shuttle bus from airport: last shuttle bus 19:50 (terminal 2). I couldn't make it. It would be better to have bus time more later around 20:40.
Comment from Hotel Management
Oct 24, 2017 by Ito, Hotel Management
Thank you for your comment.
3 out of 5
by A verified traveler

Basic business hotel. No frills.

Posted Sep 19, 2017 on Hotels
This is an aging business hotel very near Narita station. It's OK for an overnight on the way to or from the airport but not much more than that. It's clean but fairly run down and in need of renovation. But considering the price of nearby alternatives, it's fine for what it does.
5 out of 5
Recommended
for Everyone
by A verified traveler from New Zealand

Good location and free shuttle bus to airport.

Posted Sep 14, 2017
Pros: The location, free shuttle bus and staff.
We stayed here for one night and it was perfect. It was close to the train station and we only walked a few minutes - if that :). Places nearby to get something to eat, bathroom was small but that was fine for us, room was clean and staff were friendly - checking in was made easy.
Comment from Hotel Management
Oct 24, 2017 by Ito, Hotel Management
Thank you for your comment.