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Reviews of Scandic Narvik

4 out of 5
Scandic Narvik
Kongensgate 33, Narvik

Reviews

8.8

Excellent

Rating 10 - Excellent. 463 out of 1001 reviews" "
Rating 8 - Good. 419 out of 1001 reviews" "
Rating 6 - Okay. 90 out of 1001 reviews" "
Rating 4 - Poor. 17 out of 1001 reviews" "
Rating 2 - Terrible. 12 out of 1001 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

2/10 Terrible

Leigh

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
We arrived on Monday night 18th March at 10pm to a very quiet hotel and 1 EXTREMELY RUDE blonde female staff member working at reception who seemed very inconvenienced that we interrupted her conversation with her colleague by us simply arriving. We get to our room which had some missing/broken items. We noticed the bed pillows had next to no support and we wished to watch a movie to wind down before bed so after discovering that there was no way to contact reception from the room phone, I proceeded downstairs to kindly request a couple of extra pillows for the bed and to mention the room shortfalls. The rude staff member immediately said no, she did not think there were spare pillows and didn’t seem to care about the room condition, she said she will check the store room for extra pillows. After 20 minutes waiting near the lift I proceeded to return and ask if she had any luck finding some to which she said “no there is none, I checked the store room and we have no spare and the hotel is fully booked”. I let her know that I was waiting off to the side and that could see she didn’t leave the desk the and was talking to another colleague the whole time. So, no only did she lie about going to check and the hotel being full, she simply couldn’t be bothered and was offended that I called her out for her lying, lack of care and customer service. The hotel will know who this is staff member is working at the time on this date. Please follow this up.
Stayed 1 night in Mar 2024

10/10 Excellent

Jesse

Liked: Cleanliness, staff & service, property conditions & facilities
Great place. Right next to a bunch of bus stops
Stayed 1 night in Mar 2024

8/10 Good

mylene

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was nice with lots of options in the included breakfast. Narvik seems nice when the weather is good, but there is little to do when your outdoor activities aren’t possible.
Stayed 3 nights in Feb 2024

10/10 Excellent

Louise

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room - spacious and nice view. Bathroom was fabulous and heated! Loved that it had tea making and a small fridge in the room.
Stayed 3 nights in Nov 2023
Response from Anne, Front Office on Nov 15, 2023
Dear Louise. Thank you so much for your review, it is highly appreciated! We hope to see you again. Best regards, Team Scandic Narvik

4/10 Poor

Todd

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Sep 2023
Response from Anne, Front Office, Narvik on Sep 11, 2023
Dear Todd. Thank you for your review, it is highly appreciated. We would love your feedback aswell. Best regards, Team Scandic Narvik

10/10 Excellent

AIMIN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in is smooth and staffs are friendly and knowledgeable, highly recommended
Stayed 1 night in Sep 2023
Response from Anne, Front Desk, Scandic Narvik on Sep 6, 2023
Dear Aimin. Thank you so much for your review, it is highly appreciated. Best regards, Team Scandic Narvik

8/10 Good

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities
Perfectly fine hotel with a great view
Stayed 1 night in Aug 2023
Response from Scandic Narvik on Aug 14, 2023
Dear Sandra,Thank you for your review, this is much appreciated.Hope to see you again at our hotel.Best regards Kajsa, Front office manager Scandic Narvik

8/10 Good

Reila

Liked: Cleanliness, staff & service, property conditions & facilities
It was a good stay
Stayed 3 nights in Jul 2023
Response from Anne, Front Desk, Scandic Narvik on Jul 29, 2023
Dear Reila. Thank you so much for your review. It is highly appreciated. We hope to see you again! Best regards, Team Scandic Narvik

6/10 Okay

Richard

Traveled with group
Disliked: Staff & service
The hotel was fine but the staff is a bit of a problem. 1. We couldn't get into the parking garage because of a fault with its entry system. When I asked about it they told me to call the parking garage operator. Why don't they?? It affects nearly every guest. 2. The waitress at the rooftop bar works very very slowly. Maybe someone with some more enthusiasm would be useful. An ingredient was missing for my cocktail, an ingredient that can be bought from any store. They don't care. 3. At breakfast I remarked to one of the staff that there were no utensils for taking pastries and bread. First they told me I was mistaken then they told me that I should have told them earlier. So, it's my fault? Staff training is necessary.
Stayed 1 night in Jul 2023
Response from Anne, Front Desk, Scandic Narvik on Jul 17, 2023
Dear Richard. Thank you for your review. It is highly appreciated. We will take your feedback to the right departements. Best regards, Team Scandic Narvik

10/10 Excellent

john

Liked: Cleanliness, staff & service, property conditions & facilities
good
Stayed 2 nights in Jun 2023
Response from Anne, Front Office on Jul 10, 2023
Dear John. Thank you so much for your review, it is highly appreciated. We hope to see you again! Best regards, Team Scandic Narvik

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
located conveniently near city center.Friendly staff, nice breakfast.
Stayed 1 night in Jun 2023
Response from Anne, Front Desk, Scandic Narvik on Jul 1, 2023
Dear Michael. Thank you so much for your review. It is highly appreciated. Hope to see you again soon. Best regards, Team Scandic Narvik.

10/10 Excellent

Delio

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2023
Response from Anne, Front Desk, Scandic Narvik on Jul 1, 2023
Dear Delio. Thank you so much for your reviwe, it is highly appreciated. Hope to see you again soon. Best regards, Team Scandic Narvik

10/10 Excellent

FAY

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Rooms were on the small side but that is somewhat typical in Norway. Lovely dining area for breakfast. Friendly, helpful staff. Suggest that hotel inform guests ahead of time about parking options as the main entrance to the hotel is a bus stop where you cannot park to check in and it is not clear what your options are.
Stayed 2 nights in Jun 2023
Response from Scandic Narvik on Jun 11, 2023
Dear Fay,Thank you so much for your review, this is much appreciated.Hope to see you again at our hotel some other time.

8/10 Good

Evan

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent meals. Great service.
Stayed 1 night in Jun 2023
Response from Scandic Narvik on Jun 11, 2023
Dear Evan,Thank you so much for your review, this is much appreciated.Hope to see you again at our hotel some other time.

10/10 Excellent

Natu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay!!!
Excellent customer service at the front desk and also in the restaurant.
Stayed 1 night in May 2023
Response from Anne, Front Desk, Scandic Narvik on May 19, 2023
Dear Natu, thank you so much for your review. It is highly appreciated! We hope to see you again soon. Best regards, Team Scandic Narvik

8/10 Good

Andrea

Stayed 1 night in Apr 2023
Response from Anne, Front Desk, Scandic Narvik on May 19, 2023
Dear Andrea, thank you so much for your review. It is highly appreciated! We hope to see you again soon. Best regards, Team Scandic Narvik

8/10 Good

Sean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Neat place. Hood location.
Stayed 1 night in Mar 2023
Response from Anne, Front Desk, Scandic Narvik on Mar 16, 2023
Dear Sean, Thank you so much for your review. It is highly appreciated. Hope to see you again soon. Best regards, Team Scandic Narvik

10/10 Excellent

Annika

Stayed 2 nights in Mar 2023
Response from Anne, Front Desk, Scandic Narvik on Mar 27, 2023
Dear Annika, Thank you so much for your review, it is highly appreciated! We hope to see you again soon! Best regards, Team Scandic Narvik

10/10 Excellent

Lindsay

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here for 3 nights in January. The hotel was very easy to reach from the airport because the airport bus (Flybussen) stopped right outside the hotel. We were able to walk to restaurants within a 2 to 5 minute walk. The hotel staff were extremely helpful and friendly. A buffet breakfast was available daily with a choice of hot and cold, sweet and savoury foods. Our bed was extremely comfortable and spacious and there were comfortable chairs in the room. Our room was on the 13th floor with an excellent view. The bar on the top (16th) floor has an even better view. It is possible to arrange various different trips (dog sledding, snowmobiles, Northern Lights trips) from the Reception area and pick up is also from Reception. We would definitely stay here again if we go back to Narvik.
Response from Anne B. Kolloen, Front Office on Jan 30, 2023
Dear Lindsay,Thank you so much for your feedback and nice words. It is highly appreciated. We hope to see you again soon!Best regards,Anne, Front Office, Scandic Narvik

10/10 Excellent

Veronica

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This a great hotel in the centre of Narvik. Walkable from train station. Great views over the fjord. Lovely sized room. Very clean. Quiet when we stayed. Highly recommend this hotel.
Response from Anne B. Kolloen, Front Office on Dec 26, 2022
Dear Veronica,Thank you so much for you review. It is highly appreciated.We hope to see you again soon.Best regards,

10/10 Excellent

Carla

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is centrally located. Parked at the adjacent public parking. Room was modern, clean and had a great view from the 12th floor.
Stayed 2 nights in Oct 2022
Response from Anne B. Kolloen, Front Office on Oct 10, 2022
Dear Carla,Thank you so much for your review, it is highly appreciated.Hope to see you again sometime.

8/10 Good

Ellen

Stayed 2 nights in Aug 2022
Response from Anne B. Kolloen, Front Office on Aug 31, 2022
Kjære Ellen,Tusen takk for din tilbakemelding, Den setter vi utrolig stor pris på. Vi ønsker deg hjertelig velkommen tilbake.

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2022

8/10 Good

Tong

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staffs are very friendly and helpful
Stayed 2 nights in Jul 2022
Response from Anne B. Kolloen, Front Office on Jul 28, 2022
Dear Tong, Thank you so much for your feedback, it is much appriciated. We hope to see you again soon.

10/10 Excellent

Carolyn

Traveled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2022
Response from Anne B. Kolloen, Front Office on Jul 28, 2022
Dear Carolyn, Thank you so much for your feedbak, it is much appriciated. We hope to see you again soon.

10/10 Excellent

Tim, Silverton

Liked: Staff & service, property conditions & facilities
Good view
Stayed 1 night in Jun 2022
Response from Anne B. Kolloen, Front Office on Jul 28, 2022
Dear Tim, Thank you so much for your feedbak, it is much appriciated. We hope to see you again soon.

10/10 Excellent

Anna Clara

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Couldn't be happier!
We couldn't asked for better service than what we received from the lady working both evening and morning shift!!! I will always recommend Scandic Narvik and hope everybody else can live up to the service she offered. We ended up in an "emergency" situation and she sure did what she could. Thank you sooo much! We even tried the restaurant and were very happy with what we received there, as well as a very nice breakfast. The hotel has a great locarion.
Stayed 1 night in Jun 2022
Response from Scandic Narvik on Jun 14, 2022
Dear Anna Clara, Thank you for your excellent review, this is much appreciated. I´m glad that everything was sorted out and our staff was helpful. Hope to see you again at our hotel. Best regards Kajsa, Front Office Manager Scandic Narvik

8/10 Good

Nicholas

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great short stay hotel
Good hotel choice. Very functional. Great breakfast. Good bar. The staff were brilliant.
Stayed 2 nights in Mar 2022
Response from Scandic Narvik on Jun 14, 2022
Dear Nicholas,Thank you for your review, this is much appreciated. Hope to see you again at our hotel. Best regards Kajsa, Front Office Manager Scandic Narvik

10/10 Excellent

Mitchell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful staff
Stayed 1 night in May 2022
Response from Scandic Narvik on Jun 24, 2022
Dear Mitchell, Thank you so much for your review. This is much appreciated. Hope to see you again at our hotel. Best regards Kajsa, Front office manager Scandic Narvik

10/10 Excellent

Kyle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommend
Fantastic hotel, really enjoyed the views and the room was in great condition, rates reasonable, good service and good breakfast.
Stayed 5 nights in Apr 2022
Response from Scandic Narvik on May 9, 2022
Dear Kyle, Thank you so much for your excellent review! We are so happy that you had a wonderful stay at our hotel! Hope to see you again.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2022
Response from Scandic Narvik on May 9, 2022
Kjære gjest, Tusen takk for din tilbakemelding. Ønsker deg velkommen tilbake til oss.

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2022
Response from Scandic Narvik on May 9, 2022
Hei Christian, tusen takk for din tilbakemelding. Ønsker deg velkommen tilbake til oss.

10/10 Excellent

Michael

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the location in the city, its unique structure and its general character.
Stayed 6 nights in Mar 2022
Response from Scandic Narvik on May 9, 2022
Dear Michael, Thank you so much for your excellent review! We are so happy that you had a wonderful stay at our hotel! Hope to see you again.

6/10 Okay

Ian

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Nice view. Restaurant nice and food good. Breakfast good. Staff good. Room would be good, but who wants a room with no plug in the sink and only one pillow on the bed? A hotel with no plugs is never going to score points. What is the purpose? Have just moved to another Scandic hotel further north and guess what. They don’t have plugs either. Is this some weird company policy to annoy guests? I have heard some get stollen, but then again, most other hotels manage to supply them.
Stayed 3 nights in Feb 2022
Response from Scandic Narvik on Feb 26, 2022
Dear Ian, Thank you so much for your review. This is much appreciated. Hope to see you again at our hotel.

10/10 Excellent

Deborah

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spectacular and stunning views from our hotel room. Staying at this hotel was a delight. Great breakfast buffet, clean room with a well designed shower. I would recommend this hotel to anyone.
Stayed 1 night in Feb 2022
Response from Scandic Narvik on Feb 10, 2022
Dear Deborah, Thank you so much for your wonderfull review. This is much appreciated. Hope to see you again at our hotel some other time. Best regards Kajsa, Front Office Manager Scandic Narvik

10/10 Excellent

rodana

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely amazing view of Narvik. Clean rooms and friendly staff
Stayed 2 nights in Jan 2022
Response from Scandic Narvik on Feb 4, 2022
Dear Rodana, Thank you for your review,this is much appreciated. Hope to see you again at our hotel. Best regards Kajsa, Front office Manager Scandic Narvik

10/10 Excellent

Christopher

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2021
Response from Scandic Narvik on Jan 10, 2022
Hei Christopher, Tusen takk for at du ga os din tilbakemelding. Det setter vi stor pris på! Ønsker deg velkommen tilbake til oss. med vennlig hilsen Kajsa,resepsjonssjef

8/10 Good

Elisabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021
Response from Scandic Narvik on Sep 20, 2021
Hei Elisabeth, Tusen takk for din tilbakemelding. Det setter vi stor pris på. Ønsker deg velkommen igjen.

10/10 Excellent

Rares-Mihai

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 12 nights in Aug 2021
Response from Scandic Narvik on Aug 30, 2021
Dear Rares-Mihai, Thank you so much for your excellent review. This is much appreciated. Hope to see you again at our hotel. Best regards Kajsa, front office manager Scandic Narvik

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay at Scandic Narvik
No hotel parking, i.e. parking either in the nearby streets or in a parking house.
Stayed 1 night in Aug 2021
Response from Scandic Narvik on Aug 18, 2021
Dear guest, Thank you very much for your feedback. We really appreciate that. Welcome you back. With best regards Kajsa, Reception Manager Scandic Narvik

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2021
Response from Scandic Narvik on Jun 10, 2021
Kjære gjest, Tusen takk for at du ga oss din tilbakemelding, det setter vi stor pris på. Så hyggelig at du hadde det fint hos oss. Vi ønsker deg velkommen tilbake. Med vennlig hilsen Kajsa, Resepsjonssjef Scandic Narvik

8/10 Good

TROND NYGåRD

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2020
Response from Scandic Narvik on Sep 8, 2020
Hei Trond, Tusen takk for din tilbakemelding. Ønsker deg velkommen igjen. Med vennlig hilsen

6/10 Okay

Robert

Business traveler
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Aug 2020
Response from Sara, Scandic Narvik on Aug 26, 2020
takk for din tilbakamelding!

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2020
Response from Scandic Narvik on Aug 14, 2020
Kjære gjest, Tusen takk for at du ga oss din tilbakemelding, det setter vi stor pris på. Ønsker deg velkommen tilbake. Med vennlig hilsen

6/10 Okay

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Good location in Northern Norway. Very friendly, helpful staff at the front desk and in the restaurant. Rooms and bathrooms need refurbishing.
Stayed 1 night in Jul 2020
Response from Scandic Narvik on Aug 5, 2020
Dear guest, Thank you so much for giving us your review, this is much appreciated. Hope to see you again at our hotel. Best regards

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2020
Response from Scandic Narvik on Jun 25, 2020
Kjære gjest, Tusen takk for din tilbakemelding. Denne setter vi stor pris på. Ønsker deg velkommen tilbake. Med vennlig hilsen

10/10 Excellent

Lisa, Honolulu, HI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location, view was amazing, breakfast was wonderful! Super clean! Helpful staff when travel plans fell apart.
Stayed 1 night in Mar 2020
Response from Scandic Narvik on Mar 19, 2020
Dear Lisa Thank you so much for your review, this is much appreciated. Hope to see you again at our hotel. Best regards Kajsa, Front Office Manager

8/10 Good

Amy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020
Response from Scandic Narvik on Feb 27, 2020
Dear Amy, Thank you for your review, this is much appreciated. Hope to see you again at our hotel. Best regards Kajsa, Front office manager

8/10 Good

Hgg, Philly

Liked: Cleanliness, staff & service, property conditions & facilities
Nice rooftop bar open after 6 with viewing area for Northern Lights.
Stayed 4 nights in Jan 2020
Response from Scandic Narvik on Jan 17, 2020
Dear guest, Thank you so much for your review, this is much appreciated. Hope to see you again at our hotel. Best regards Kajsa, Front Office Manager

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb hotel
Great views from bedroom window. Quiet, and convenient. Good breakfast
Stayed 1 night in Jan 2020
Response from Scandic Narvik on Jan 15, 2020
Dear guest, Thank you for your review, this is much appreciated. Hope to see you again at our hotel. Best regards Kajsa, Front Office Manager