Ratings based on 3,971 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
93% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
by A verified traveler from Watertown, MN

Nice hotel that was very quiet.

Posted Sep 23, 2016
Pros: Great hotel for families. Well appointed and updated.
Location: Great BBQ about 2 blocks from hotel, Judge Beans. Excellent!
Staff was very efficient but not well informed about what eating establishments were in the neighborhood.
Comment from Hotel Management
Sep 23, 2016 by Deci, Hotel Management
Dear Ralph, I am so glad to hear that you enjoyed your stay while at Brentwood Suites. We are a quiet hotel just minutes from downtown Nashville. I do apologize that the front desk did not meet your expectations of eating establishments. I will discuss this with them, and the next time you are in town we can help you better with this! Best Regards, Deci
4 out of 5
by A verified traveler

Nice clean hotel in Brentwood

Posted Sep 22, 2016
Nashville was very booked up and this was the nicest hotel I could find as close to downtown at a reasonable rate. The hotel is just a bit older but is very clean and comfortable. The staff was very pleasant and the room was updated and nice. The double queen room has a small kitchenette with microwave and Kureg coffee maker. The room also had a separate living room area with a pull out couch and desk. The room smelled fresh and the beds were comfortable. The hotel is about 15-20 min from downtown in morning traffic. The hotel is not right off the interstate but it is easily found with GPS. There are plenty of restaurants in the area that can be found using Yelp.
Comment from Hotel Management
Sep 23, 2016 by Deci, Hotel Management
Dear Traveler, Thank you for your comments about our cleanliness and comfort at Brentwood Suites. The staff takes great pride in keeping our property clean and updated. I hope that the next time you are in town, you will stop again!
4 out of 5
by A verified traveler from Jefferson City, TN

quiet area close to shopping and restaurants

Posted Sep 21, 2016
Pros: lobby offered chilled lemon water , warm cookies and coffee making supplies
Cons: bathroom venting system
Location: close to nashville - visited music hall of fame and Lotz house - access to many shops and restaurants
hotel was clean and inviting - friendly and helpful staff
Comment from Hotel Management
Sep 21, 2016 by Deci, Hotel Management
Dear Sharon, Thank you for your kind words about our chilled lemon water, our warm cookies and our fresh coffee. As you mentioned we are minutes away from Nashville and minutes away from Franklin. I will share your positive words with the staff. Hope to see you the next time you are ok. Best Regards, Deci
3 out of 5
by A verified traveler

Not a 4.4

Posted Sep 19, 2016
The hotel has been overrated. It is a 3.0 on a scale of 1 to 5. Everything needs to be updated.
Comment from Hotel Management
Sep 20, 2016 by Deci, Hotel Management
Dear Anonymous guest, I do apologize that we did not meet your expectations. We work hard to always update our property, and are working on that each day. I hope that you enjoyed your stay otherwise and will return to see our changes.
5 out of 5
by A verified traveler from West Virginia

Great hotel in Brentwood

Posted Sep 18, 2016
Pros: The staff and cleanliness.
Cons: Larger breakfast area.
Location: Very convenient. In a quiet neighborhood.
We enjoyed our stay at Brentwood Suites. The staff was excellent and the room very clean. The teacake was a nice touch. Wish our stay could have been longer. We would stay there again.
Comment from Hotel Management
Sep 19, 2016 by Deci, Hotel Management
Dear Carrie, Thank you for your kind words. We work really hard to make sure that all our of our guests get the same feeling that you have experienced. We love those tea cakes as well! And such great history that goes with them. Hope to see you again soon! Best Regards, Deci
5 out of 5
by A verified traveler

Nashville Southen Comfort

Posted Sep 15, 2016
Very welcoming atmosphere and the staff was exceptional! Really made you feel at home. We were so comfortable there that we did not want to leave. Highly recommend this hotel to anyone in the Nashville area.
Comment from Hotel Management
Sep 15, 2016 by Deci, Hotel Management
Dear Traveler, Nashville Southern Comfort is just how we want to be described here at Brentwood Suites. Glad to hear that the staff took care of you and made you feel home away from home. You are welcome back whenever you are in the area. Hope to see you soon!
5 out of 5
by A verified traveler

Brentwood Suites

Posted Sep 13, 2016
Pros: everything
Location: short drive to downtown festivities
Had never stayed here before, excellent hotel! I chose this hotel because of the high prices downtown Nashville. Would definitely stay here again.
Comment from Hotel Management
Sep 13, 2016 by Deci, Hotel Management
Dear Traveler, Thank you so much for the wonderful review about Brentwood Suites. I am glad to hear that you had a great time at the hotel and everything was as you expected. We can't wait to see you next time you are in town. Best Regards, Deci
4 out of 5
by A verified traveler from Kansas city

Was in quiet neighborhood clean and accommodating

Posted Sep 13, 2016
Hotel was 5 star in every way. The only complaint was hearing the guests above us walking across the floor.
Comment from Hotel Management
Sep 13, 2016 by Deci, Hotel Management
Dear Ron, Five Star service is what we strive for each day. We are so glad that we were able to accommodate you just as you would have liked. I'm sorry that those guests walking above you could be heard, but we are also always trying to find ways to make that as minimal as possible. Best Regards, Deci
5 out of 5
by A verified traveler

Excellent hotel in Brentwood

Posted Sep 12, 2016
This is one of my favorite hotels in the Nashville metro area. Always clean, excellent continental breakfast. Just a great hotel all the way around.
Comment from Hotel Management
Sep 13, 2016 by Deci, Hotel Management
Dear Al, Thank you for the "excellent" review. We love being a favorite. Come November we are going to have a bar and restaurant opening at the hotel. So, next time you stop in, come have dinner with us.
5 out of 5
by A verified traveler from illinois

Perfect place to sleep

Posted Sep 12, 2016
Nice clean and comfortable. Only thing that would make them perfect is the swimming pool.
Comment from Hotel Management
Sep 14, 2016 by Deci, Hotel Management
Dear Nice and Clean, Two words that we love to hear from our guests is clean and comfortable. We are glad that we were able to meet your expectations. Hope to see you again in the future.