Ratings based on 1,091 Verified Reviews

3.8 out of 5
75% of guests recommend
4.0 Room cleanliness
4.1 Service & staff
4.0 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Close to airport.

Posted Apr 16, 2017
Disappointed there wasn't shuttle from the airport to hotel, especially when website shows airport shuttle. Nice room, good breakfast.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 6, 2017
This Hotel was all perfect You have to drive only few minutes to find good restaurant place Near by the Airport for traveler
Comment from Hotel Management
Apr 7, 2017 by April, Hotel Management
Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed. We look forward to your next stay.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 4, 2017
It was in final stages of construction or remodel, it will be fine when completely done. Bed was very comfortable.
Comment from Hotel Management
Apr 7, 2017 by April, Hotel Management
Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed. We look forward to your next stay.
2 out of 5
by A verified traveler from tennessee

Bad experience

Posted Apr 3, 2017
Pros: not much
Cons: too many to mention
Location: not good
Room had been cancelled, noisy AC unit, not well maintained facility
Comment from Hotel Management
Apr 7, 2017 by April, Hotel Management
Thank you for taking the time to write your review. The Country Inn and Suites and the Carlson Rezidor Hotel Group will work diligently to ensure any situation is fully investigated. We appreciate you bringing this matter to our attention.
4 out of 5
Recommended
for Everyone
by A verified traveler from mn

Nice hotel, easy to find, small parking lot though

Posted Apr 2, 2017
Over all paying 250 dollars for a bed & breakfast (no pool due to off season) seems high. But the staff was friendly, hotel was clean, need more parking for sure.
Comment from Hotel Management
Apr 7, 2017 by April, Hotel Management
Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed. We look forward to your next stay.
1 out of 5
by A verified traveler

Worst Country Inn I have stayed at

Posted Mar 28, 2017
Under "construction". Paint all over tile in bathroom & exterior windows. Calk in shower peeling, shotty paych work, ceiling tiles ill fitting. Checked out 3 days early.
Comment from Hotel Management
Mar 30, 2017 by April, Hotel Management
We apologize you were not satisfied with the condition of the hotel during your stay. We are working diligently to finish up the final touches of our renovation so that our guest having a great stay with us in our update facility. We appreciate you taking the time share your experience. Your comments are valued, and your suggestions will be used to consider improvements in the future.
4 out of 5
Recommended
for Everyone
by A verified traveler

not pretty but we had a nice stay

Posted Mar 27, 2017
Staff were friendly and helpful and the room was clean and comfortable and the price was great. But, if you are looking for a high spec hotel stay, this isn't the one. We stayed in what appeared to be a recently renovated room. The overall standard of work was pretty bad -- wonky tile work and etc. It's possible the sound proofing isn't the best. We didn't notice a real problem but think we could hear our neighbours a little more than we should be able to.
Comment from Hotel Management
Mar 30, 2017 by April, Hotel Management
We apologize you were not satisfied with the condition of the hotel during your stay. We are working diligently to finish up the final touches of our renovation so that our guest having a great stay with us in our updated facility. We appreciate you taking the time share your experience. Your comments are valued, and your suggestions will be used to consider improvements in the future.
2 out of 5
by A verified traveler

Posted Mar 23, 2017
Pros: Nothing
Cons: Cleanliness
Location: Nothing
The hotel was under construction and not very clean. No where did it state the hotel was under construction. The elevator was disgustingly dirty, the parking lot had garbage all over and a lot of unfinished pieces. This was by far the worst Country Inn I have ever stayed in and will not choose them again.
Comment from Hotel Management
Mar 26, 2017 by AprilB, Hotel Management
Thank you for taking the time to write your review. The Country Inn and Suites and the Carlson Rezidor Hotel Group will work diligently to ensure any situation is fully investigated. WE are working hard to ensure the remodel does not impact our guest stay and we sincerely apologize that your stay with us did not meet the standards your used to having with our brand. We appreciate you bringing this matter to our attention.
4 out of 5
Recommended
for Everyone
by A verified traveler

Clean, recently renovated

Posted Mar 21, 2017
Place is pretty nice. Our room renovations didn't seem to be complete, but it was nice.
Comment from Hotel Management
Mar 25, 2017 by April, Hotel Management
We apologize you were not satisfied with the condition of the hotel during your stay, we are working diligently to complete the renovations to our hotel. We appreciate you taking the time share your experience. Your comments are valued, and your suggestions will be used to consider improvements in the future.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 21, 2017
Furniture was a bit like college dorm. Could have spent a couple of bucks more and purchased real wood.
Comment from Hotel Management
Mar 25, 2017 by April, Hotel Management
Thank you for reaching out and writing your review. We are sorry you were not satisfied with the accommodations of your room. We will review the conditions of your room with our team to ensure all guest rooms are up to Country Inns & Suites by Carlson standards.