Ratings based on 509 Verified Reviews

4.6 out of 5
96% of guests recommend
4.8 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Rome, GA

Weekend Trip for Two

Posted May 29, 2017
Pros: Feel at home comfort.
Cons: Parking for guests.
Location: LOTS of things to do in the Franklin / Cool Springs area and also Nashville. Stay here instead of downtown Nashville and save money on your stay.
A very nice and beautiful property. Rooms are nicely decorated and you feel right at home. Beds are comfortable!!! It sits well off the main roads and highways so you have less traffic and quieter rooms. The only thing as with a lot of hotels that the parking could be a little better with a full hotel as it overflows into other business parking areas.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 18, 2017
The desk associates that afternoon were very helpful especially since mess up on dstes
5 out of 5
Recommended
for Everyone
by A verified traveler from Decatur, AL

We enjoyed our overnight and will return.

Posted Apr 17, 2017
Pros: Nice room and great location
Cons: No issues during our short stay.
The attendant at the front desk was helpful and friendly.
5 out of 5
by Philip

Good service

Posted Feb 22, 2017 on Hotels
In room fridge door was damaged. Let the front desk know, problem solved while were out for dinner.
5 out of 5
Recommended
for Everyone
by A verified traveler

everything was very comfortable

Posted Feb 18, 2017
Pros: comfort, safety, easy parking
Location: not too many restaurant choices, but close to highway and short drive to shopping area
everything went smoothly, the staff was very nice, very accommodating
5 out of 5
by Jeffrey

This traveler left a rating score only Posted Jan 2, 2017 on Hotels
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Dec 12, 2016 on Hotels
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Nov 28, 2016 on Hotels
5 out of 5
by A verified traveler from Cool Springs Galleria, Brentwood, Tennessee

Excellent Place to be for an escape...

Posted Nov 28, 2016 on Hotels
My stay was excellent
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Nov 15, 2016 on Hotels