Ratings based on 502 Verified Reviews

4.6 out of 5
96% of guests recommend
4.8 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

everything was very comfortable

Posted Feb 18, 2017
Pros: comfort, safety, easy parking
Location: not too many restaurant choices, but close to highway and short drive to shopping area
everything went smoothly, the staff was very nice, very accommodating
5 out of 5
by A verified traveler from Cool Springs Galleria, Brentwood, Tennessee

Excellent Place to be for an escape...

Posted Nov 28, 2016 on Hotels
My stay was excellent
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Nov 15, 2016 on Hotels
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Nov 14, 2016 on Hotels
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Nov 10, 2016 on Hotels
3 out of 5
by A verified traveler from US

Beautiful but cramped

Posted Nov 2, 2016
Pros: This hotel looked very pretty and was very clean.
Cons: Room was to small and cramped, and the bed was just awful. You could hear the springs squeak and feel them poke you.
Location: Close to mall and resturants.
4 out of 5
by A verified traveler

Be aware of this hotels practices.

Posted Oct 10, 2016 on Hotels
The one thing that bothered me about this stay was that I had paid for the room in advance of coming here. When I checked in they told me they only needed my credit card on "file" in the event of incidentals. Guess what? They charged another $ 40.00 to my card without my knowledge or permission. When asked the following morning, they said it would come off my bill, which it eventually did. This may be the way hotels operate these days, but it certainly seems underhanded. I don't want any hotel chain charging anything to me unless I'm aware of it - plain and simple.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Oct 4, 2016 on Hotels
5 out of 5
by A verified traveler

New, clean and great service

Posted Sep 26, 2016 on Hotels
The hotel was very nice, new and modern. Room was very clean and bed was comfortable. Great service at the front desk too.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Sep 26, 2016 on Hotels