Ratings based on 511 Verified Reviews

4.6 out of 5
96% of guests recommend
4.8 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Rome, GA

Weekend Trip for Two

Posted May 29, 2017
Pros: Feel at home comfort.
Cons: Parking for guests.
Location: LOTS of things to do in the Franklin / Cool Springs area and also Nashville. Stay here instead of downtown Nashville and save money on your stay.
A very nice and beautiful property. Rooms are nicely decorated and you feel right at home. Beds are comfortable!!! It sits well off the main roads and highways so you have less traffic and quieter rooms. The only thing as with a lot of hotels that the parking could be a little better with a full hotel as it overflows into other business parking areas.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 18, 2017
The desk associates that afternoon were very helpful especially since mess up on dstes
5 out of 5
Recommended
for Everyone
by A verified traveler from Decatur, AL

We enjoyed our overnight and will return.

Posted Apr 17, 2017
Pros: Nice room and great location
Cons: No issues during our short stay.
The attendant at the front desk was helpful and friendly.
5 out of 5
by Gregary

Posted Mar 13, 2017 on Hotels
Great value for the area. good bar in hotel lobby. starbucks was a nice addition to the hotel as well. walking distance (across the street) from Tupelo Honey, a great brunch place. the only small complaint is the amount of lighting in the room. we would have had trouble getting ready in the morning if it was a cloudy day. our wives struggled a bit. not sure if it was just our room or not. other than that, a great hotel for location and price.
5 out of 5
by Tracey

Loved It!!!

Posted Mar 12, 2017 on Hotels
With the SEC tournament going on in Nashville hotels closer to town inflated rates by nearly 100%. Courtyard by Marriott was perfect. They have an on-site pub, free wifi in rooms, clean rooms, courteous staff, fitness center, noon checkout, free parking, Cool Springs Galleria Mall nearby. I didn't mind the extra 15-20 minute drive to downtown Nashville when parking is free. Most hotels downtown charge $35/night for parking. I travel to Nashville often. I think I've found my new favorite hotel.
5 out of 5
by Philip

Good service

Posted Feb 22, 2017 on Hotels
In room fridge door was damaged. Let the front desk know, problem solved while were out for dinner.
5 out of 5
Recommended
for Everyone
by A verified traveler

everything was very comfortable

Posted Feb 18, 2017
Pros: comfort, safety, easy parking
Location: not too many restaurant choices, but close to highway and short drive to shopping area
everything went smoothly, the staff was very nice, very accommodating
5 out of 5
by Jeffrey

This traveler left a rating score only Posted Jan 2, 2017 on Hotels
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Dec 12, 2016 on Hotels
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Nov 28, 2016 on Hotels