Staff good, room awful
Posted Dec 8, 2014
We found a wet washcloth on the side of the tub. When we pulled back the sheets, we were disgusted to find a rubber band, hairs and what appeared to be coarse sugar. The desk clerk was very helpful. When he could find is no other room in Nashville, he cleaned the room for us (it was after midnight by this time and there was no cleaning staff) and awarded us Mariott points.
Comment from Hotel Management
Jul 11, 2015 by Bjorn, Hotel Management
Thank you for taking the time to share your review of our property. Everything we do is aimed at providing you with the best possible guest service experience. We are very sorry to hear about your housekeeping experience.
Assistant General Manager