Ratings based on 1,734 Verified Reviews

4.1 out of 5
83% of guests recommend
4.2 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 15, 2017
Excellent hotel. Staff very friendly and professional.
Comment from Hotel Management
May 17, 2017 by Daniel, Hotel Management
Dear Recent Guest, Thank you so much for staying at the Embassy Suites Nashville Airport. I am so glad you enjoyed all aspects of your stay. We look forward to seeing you again.
3 out of 5
by A verified traveler from W

Very average

Posted May 3, 2017
I've stayed at hundreds of hotels, and many were Embassy suites. This one doesn't measure up to their normal standards. The rooms were Very subpar by the usual standards. Staff was excellent!
Comment from Hotel Management
May 4, 2017 by Daniel, Hotel Management
Dear Recent Guest, Thank you so much for staying at the Embassy Suites Nashville Airport. I am sorry the quality of our hotel was not up to the standards it should be, but I am glad you had a positive experience with our staff. Thank you for your feedback, and we look forward to seeing you again.
5 out of 5
Recommended
for Everyone
by A verified traveler from Memphis

Nice hotel close to everything

Posted Apr 8, 2017
I enjoyed my stay - very nice staff, clean room, good breakfast. I will be returning in the near future & will recommend this hotel to friends & family
Comment from Hotel Management
Apr 25, 2017 by Daniel, Hotel Management
Dear UniqueDove, Thank you for staying at the Embassy Suites Nashville Airport. I am so happy that you enjoyed your stay so much that you recommend it to others. Thank you for your business, and we look forward to seeing you again.
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 4, 2017
Nice - Large hotel and pool was crowded on a weekend
Comment from Hotel Management
Apr 25, 2017 by Daniel, Hotel Management
Dear Recent Guest, Thank you for staying at the Embassy Suites Nashville Airport. I am sorry the pool was more crowded than expected for you on the weekend, but I hope you got to enjoy some of the other things Embassy is known for such as our full made to order breakfast and our evening reception with complimentary cocktails and light snacks.
4 out of 5
Recommended
for Everyone
by A verified traveler from Nashville TN

Forgot to clean our room

Posted Mar 26, 2017
On Friday morning they never cleaned our room or replaced our towels or anything. My wife did put the "did not disturb" sign out for an hour while she showered and dressed but we were out all of the rest of the day and it could have been done. I really liked the hotel and the staff so this was a big disappointment. We would have called to have it done but we returned late and just went to bed.
4 out of 5
Recommended
for Business Travelers
by A verified traveler from Tallahassee, Fl

Great staff and amenities. No closet?

Posted Mar 13, 2017
Pros: Amenities and staff were top notch.
Cons: My room did not have a closet.
Location: I did not have the opportunity to leave the hotel.
I attended a 3 day conference. Decent gym, good pool. Good restaurant. Complimentary drinks, snacks, and breakfast were top notch. The room was well appointed. Staff were incredibly attentive and polite. But.... there was no closet in my suite. I had 3 days worth of clothes including 2 suites, and had to hang them from fixtures. Great hotel and conference rooms. If only there was a closet.
3 out of 5
by A verified traveler

Posted Mar 9, 2017
Aging hotel in need of room updates. Disappointed that we did not receive any attention to restocking the amenities or general housekeeping.
4 out of 5
Recommended
for Everyone
by A verified traveler from l

The price of the Hotel is reasonable..

Posted Mar 7, 2017
Breakfast is good. The staff are nice. Rooms are clean. No noise at night you are able to sleep.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nashville

Posted Mar 5, 2017
Great! Can't complain! My friend and I had the best time and the beds were super comfortable! We will definitely stay here again!
5 out of 5
Recommended
for Everyone
by A verified traveler from Memphis,Tn

It's usually always nice to stay in a Hilton prope

Posted Mar 1, 2017
Everything was great. I only had one bad experience. I went to run my bath water and the shower was left on. The top of my head was soak and wet. I didn't complain, but having African American hair, It wasn't a great picture. I made the best out of my weekend. I will know going forward to make sure the shower is pushed down. Overall, It was a great stay.