Ratings based on 294 Verified Reviews

4.4 out of 5
93% of guests recommend
4.5 Room cleanliness
4.6 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from illinois

close to a lot of fun little pubs. fun stay

Posted Jan 23, 2017
Pros: location
Cons: cleanliness outside area
Location: lots of fun pubs and eats
the outside area is a bit dirty where the entrance is but other than that it is fairly nice. good breakfast
5 out of 5
Recommended
for Everyone
by A verified traveler

Business

Posted Jan 13, 2017
Great Hotel, shuttle service execellent, great location to music row.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 31, 2016
Great place! Clean! Excellent breakfast. Close distance to Vanderbilt & Parthenon.
3 out of 5
Recommended
for Couples
by A verified traveler from tennessee

Update

Posted Dec 17, 2016
Pros: Complimentary drinks
Cons: Furniture
Location: Great location
Great hotel update the furniture and turn down the heat halls was very hot
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 15, 2016
This was the nicest hotel I've stayed in my 41 years of living!!!!
2 out of 5
by A verified traveler from Tennessee

Not worth the money.

Posted Dec 5, 2016
Elevators broke. Had to walk up to 5th floor. Comforter had makeup and long hairs on it and earrings had been left on dresser undiscovered by housekeeping. Put doubt in our minds as to how clean the room was. Called front desk 3 times to complain. No answr. Walked back down stairs to request move to different room. New room never cooled down sufficiently and felt humid. Milk carafes at breakfast had old crusty milk on spout that fell out into coffee. On a plus side, the people was super nice.
2 out of 5
by A verified traveler from US

Great price but uncomfortable bed!

Posted Dec 2, 2016
The bed was very uncomfortable; it felt old and lumpy. The rooms was clean but outdated. Breakfast included was a plus, but food at breakfast was mediocre. The staff was great. We appreciated the free shuttle service into downtown.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 25, 2016
Very friendly hotel staff, and overall great experience!! Great location within walking distance of restaurants and bars in midtown.
4 out of 5
Recommended
for Everyone
by A verified traveler from US

Posted Nov 22, 2016
Pros: Location & staff.
Cons: Breakfast needs a face lift, better quality.
The staff was friendly & accommodating. The quality of breakfast needs to be improved. It is the same old Holiday Inn Express type food. Even the coffee was marginal at best. Location is excellent, a bit noisy from the street and guest coming in at all hours of the night.
5 out of 5
Recommended
for Everyone
by A verified traveler from US

Posted Oct 23, 2016
Location: Loved the location 5-10 min from downtown.
Shuttle service to downtown excellent, breakfast great. Loved the area of midtown where you could walk to restaurants and bars.