Ratings based on 959 Verified Reviews

4.4 out of 5
92% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler from Ohio

Dated

Posted Jul 2, 2017
Pros: Great staff.
Bathroom in need of desperate remodel. Quality of room didn't match the price.
5 out of 5
Recommended
for Everyone
by A verified traveler

Graduation

Posted May 12, 2017
Love this hotel. Close to everything too..... Love the staff
4 out of 5
Recommended
for Everyone
by A verified traveler from Seattle

Location, location, location

Posted May 4, 2017
Pros: Location. About 1.5 miles from all the action on Broadway and an easy walk or a quick shuttle ride away. Good hot breakfast every morning.
Cons: Housekeeping
Location: Walking distance or a shuttle ride away from downtown, waterfront, Vanderbilt.
Great place to stay during the week however the service level declined substantially on the weekend. We left our room at 5 am on Saturday returning at 3 to shower and change before a concert and our room had not been cleaned. Housekeeping finally arrived at 4 and we had to send them away because we needed to get ready for the night. Again on Sunday we left our room at 8 am and returned after 3 and our room was once again not clean.
2 out of 5
by Laura

Posted Apr 27, 2017 on Hotels
Hotel extremely dated. Room was very subpar for the cost per night. Breakfast buffet food very limited and made to order items weren't very good. Dirty dishes and utensils. Would not stay there again.
5 out of 5
by Michele'

This traveler left a rating score only Posted Apr 27, 2017 on Hotels
5 out of 5
by chantia

Great stay close to Downtown

Posted Apr 19, 2017 on Hotels
I really enjoyed my stay here with my family. It was close to downtown area. Walking distance if you dont mind a walk. There is a shuttle service to downtown and some local restaurants. There is no pool but the fitness room and whirlpool was nice and clean. There are a few Restaurants around the hotel. A big hit is the got chicken place across the street. Limited hours and there was a line everyday so we did not get to try. Gigi cupcakes next door was good. And Sliders around the corner was very good.The seating area on the rooftop was nice but there is loud machinery and a parking lot before you get the the seats so made it no to comfortable to relax. Would recommend and stay again.
5 out of 5
by Reid

This traveler left a rating score only Posted Apr 18, 2017 on Hotels
4 out of 5
by Peri

This traveler left a rating score only Posted Apr 18, 2017 on Hotels
5 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel needed the shuttle was perfect for us

Posted Apr 17, 2017
Had great great time hotel staff were nice to deal with
5 out of 5
by Donna

This traveler left a rating score only Posted Apr 10, 2017 on Hotels