Deluxe Studio, 1 King Bed with Sofa bed, Non Smoking | Desk, laptop workspace, iron/ironing board, free WiFi

Reviews of Extended Stay America Suites Nashville Airport Music City

2.5 out of 5

Reviews

5.8
Rating 10 - Excellent. 187 out of 1002 reviews" "
Rating 8 - Good. 205 out of 1002 reviews" "
Rating 6 - Okay. 177 out of 1002 reviews" "
Rating 4 - Poor. 172 out of 1002 reviews" "
Rating 2 - Terrible. 261 out of 1002 reviews" "

6.0/10

Cleanliness

6.6/10

Staff & service

6.2/10

Amenities

6.0/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

2/10 Terrible

Rasheeda

Stayed 1 night in Mar 2024

2/10 Terrible

Patrick

Stayed 1 night in Mar 2024

6/10 Okay

Julie

Traveled with family and small children
Disliked: Property conditions & facilities
Not great, but okay. No airport shuttle, no crib. Room was good size but refrigerator did not work.
Stayed 1 night in Jan 2024
Response from Hotel Management on Jan 17, 2024
Dear Julie, Thank you for reviewing our hotel. We appreciate you pointing out specific items you loved and areas where we can improve. Also, we are evaluating the instances you mentioned, as we are committed to offering better service for our guests. Our team is working to ensure the issues mentioned are improved on a priority basis. Considering our spacious room, please stay with us again so we can provide you with a more satisfying experience. Sincerely,Hotel Management

2/10 Terrible

Bobby

Stayed 4 nights in Nov 2023

2/10 Terrible

Steven

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023

10/10 Excellent

Ravina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything!
Stayed 1 night in Oct 2023

2/10 Terrible

Jesus

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

6/10 Okay

Amy, Las Vegas

Liked: Staff & service
Disliked: Cleanliness
We had an eldeely parent that was unable to climb the stairs so we had to check out 2 days early. That was not the only reason though. We had to clean our room when we arrived as well. It had not been wiped down propely on surface areas, doors or tub. They were still dirty. Front staff was excellent!
Stayed 4 nights in Oct 2023
Response from Hotel Management on Oct 7, 2023
Dear Amy, Thank you for reviewing your recent stay with us. While we're pleased that you loved the hospitable service our front desk team provided, we apologize for the inconvenience you experienced during your stay, particularly regarding the cleanliness of your room and the situation with the stairs for your elderly parent. We are sorry that these issues compromised your plans with us and that you had to leave sooner than anticipated. We will follow up on your concerns to ensure we are well-poised to serve you better during your next visit. Sincerely,Hotel Management

10/10 Excellent

Ravina

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good property. Good value.
Stayed 1 night in Sep 2023
Response from Hotel Management on Sep 28, 2023
Dear Guest, Thank you for reviewing your stay at Extended Stay America. We are pleased to read how happy you were with our exceptionally well-maintained property. Also, thank you for mentioning what a great value we offer our guests. We strive to provide an exceptional stay to every guest every day. We hope to welcome you back soon for another enjoyable visit.Sincerely,Hotel Management

2/10 Terrible

Deborah

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked two rooms for a 4:00 p.m. arrival. Arrived at property and was told that only one room would be available because the hotel had overbooked. Was also informed that it would be after 6:00 p.m. before the one room was available. Asked the clerk to cancel my reservation and he said I would have to deal with Expedia. After all this, the hotel still billed my credit card.
Stayed 1 night in Jul 2023
Response from Hotel Management on Aug 10, 2023
Dear Deborah, Thank you for your feedback. We deeply apologize for the inconvenience you encountered during your stay. The overbooking situation and delayed availability of your room were not reflective of our usual standards. We're working to prevent similar issues in the future. Regarding the billing concern, if you made a reservation through a third-party, prepaid booking site, you must make financial inquiries through them. We recommend you to reach out directly to Expedia. Your feedback is valuable, and we're committed to addressing these matters. We hope to have the opportunity to provide you with a more positive experience in the future.Sincerely,Hotel Management

4/10 Poor

Kara

Traveled with family
Disliked: Cleanliness, staff & service
Got there right at 3pm for check in and had to wait an hour because they only had 1 housekeeper. Room smelled like cigarette smoke and it was a non smoking room. One of the showers didnt work properly, the other bathroom was stuck on shower only. Cabinets were broken, cigarette burns on the carpet.
Stayed 1 night in Jul 2023
Response from Hotel Management on Aug 1, 2023
Dear Kara, Please accept our sincere apologies for the disappointing experience. We are sorry for the issues you encountered upon arrival and for the concerns regarding your room. We have discussed your feedback with our housekeeping and maintenance team to ensure all rooms are thoroughly cleaned and inspected before allocating them to future guests. Although your experience is not typical, we have room to improve, and you have our assurance that we will. We would be honored to have you stay with us again, as we are fully committed to redeeming your confidence in our hotel.Sincerely,Hotel Management

6/10 Okay

Alina, LeClaire

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
This property seems to be in desperate need of updates. It was clean but the furniture and walls need paint and a refresh.
Stayed 1 night in Jul 2023
Response from Hotel Management on Jul 18, 2023
Dear Alina, Thank you for staying with us. We are glad that you liked most aspects of our hotel. We appreciate your observations, both the positive recognition and the comments concerning opportunities for improvement. We are committed to keeping our accommodations clean and well-maintained as we make notes for future plans. Until those plans are approved, our goal is to deliver the best service of any hotel in the area, and we hope you'll return to stay with us again! Sincerely,Hotel Management

4/10 Poor

Renata

Traveled with family
Disliked: Staff & service
We arrived from an 8.5 hour trip and were exhausted. Check in was at 3 but we arrived at 2:15. We tried to get our room but the front desk said we had to wait until 3. There was no one cleaning at that time. We were told we would have to wait. So, we waited in the truck n the heat until 3. The shower had NO hot water. The room smelt of stale Cheetos and it was loud most of the evening around us. Breakfast was just packaged muffins or granola bars. I’ve never experienced a bad stay at this chain before. I would spend the extra $ to find something better.
Stayed 1 night in Jul 2023
Response from Hotel Management on Jul 7, 2023
Dear Renata, Thank you for sharing your candid review. We always aim to provide exceptional accommodation for our guests with our clean suites and impeccable service. Therefore, we genuinely regret your stay was anything other than satisfactory. We are sorry for the disappointment regarding the hot water and that you did not like our complimentary grab-and-go breakfast. Further, we apologize if we overlooked anything while preparing your suite and for the disturbance caused by some inconsiderate guests. While this does not change your experience, we are addressing your concerns with the appropriate teams to prevent future occurrences. Thanks again for the valuable feedback; we hope to have another opportunity to host you again and redeem your confidence in our hotel.Sincerely,Hotel Management

8/10 Good

Bradley

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location and friendly staff.
Stayed 1 night in Jun 2023
Response from Hotel Management on Jun 27, 2023
Dear Bradley, Thank you for sharing your generous comments, particularly about our location. We are so glad we exceeded your expectations and that you thoroughly enjoyed your time with us. Our goal is to provide an exceptional experience for each guest, so your comments will be shared with our team. We will enjoy recognizing them for their outstanding work. Thank you once more for your kind review. We look forward to your next visit.Sincerely,Hotel Management

2/10 Terrible

Elissa

Stayed 1 night in May 2023

6/10 Okay

Verified traveler

Disliked: Cleanliness
wasn’t the cleanest nor as updated as the pictures on the website. felt very unsafe.
Stayed 2 nights in May 2023
Response from Hotel Management on May 23, 2023
Dear Guest, Please accept our apologies for anything other than a completely satisfying stay. We agree that some areas in our hotel are beginning to show their age, and we will share your concerns about updating our hotel with our leaders and use them for future improvements. Moreover, we also apologize for not living up to our commitment to clean, fresh accommodations during your stay. We are working with our housekeeping department to ensure this does not happen again. We hope you continue to select us as your hotel of choice so you can see our improvements based on feedback from our guests. Sincerely,Hotel Management

10/10 Excellent

Stephen, Jackson

Stayed 1 night in May 2023

8/10 Good

Aditya

Traveled with partner
Disliked: Amenities, property conditions & facilities
Property is a bit dilapidated.
Stayed 1 night in May 2023
Response from Hotel Management on May 15, 2023
Dear Aditya, Thank you for the wonderful review. We are thrilled we met your expectations for a fantastic stay at Extended Stay America. However, we are sorry for the inconvenience caused by the condition of the hotel. Your feedback is shared with the concerned individuals. We hope to have the pleasure of doing so again on your next visit to the city.Sincerely,Hotel Management

4/10 Poor

Astrid

Stayed 2 nights in May 2023

2/10 Terrible

Dan

Disliked: Staff & service
They don’t have a room!
Stayed 1 night in Apr 2023
Response from Hotel Management on Apr 23, 2023
Dear Dan, Please accept our apologies for not meeting your expectations. We appreciate your business and value you as a guest. We are sorry for your experience and hope to have an opportunity in the future to provide you with the hospitality for which we are known.Sincerely,Hotel Management

8/10 Good

Eula

Liked: Staff & service, room comfort
Stayed 1 night in Apr 2023

2/10 Terrible

Rick

Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
Too mush to list, the place was filthy - I’ll send pictures, the smoke alarm was chirping, called from desk from my cell because the phone wasn’t working and they told me they could send maintenance in the morning - it was chirping every 30 seconds, literally. I took a shower in a dirty tub and was amazed by how much dirt came off my feet, it all made sense when I picked up my bath mat, it was black underneath, the floors were caked with dirt and I was walking on it
Stayed 1 night in Mar 2023
Response from Hotel Management on Apr 2, 2023
Dear Rick, Thank you for sharing feedback about your recent stay. We know a fresh, clean hotel sets the tone for a wonderful stay; therefore, we sincerely regret this was not your experience. Our hotel is committed to ensuring cleanliness to all guests, and we will ensure this is addressed appropriately. We are sorry the constant chirping of the fire alarm inconvenienced you. Thank you for your patience and for choosing us. We hope you will make the same choice the next time you visit.Sincerely,Hotel Management

6/10 Okay

Fiaputa

Disliked: Amenities
Stayed 2 nights in Mar 2023

8/10 Good

Joselyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2023

2/10 Terrible

Joshua

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023

2/10 Terrible

Dana

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Poor Reflection of Nashville
I am very unsatisfied with my recent stay at this hell-hole..Poor customer service, staff barely present at desk, room keys didn't work, staff reasoning was old property conditions. I came from out of town, but Tennessee residents have to pay an additional $200 fee, that they were unaware of. The refrigerator made strange noises throughout the night. And the tub looked as if it hasn't been washed at all this year.
Stayed 1 night in Feb 2023
Response from Hotel Management on Feb 19, 2023
Dear Dana, Thank you for choosing us. We are very disappointed that we did not meet all your expectations during your visit. Our team strives to ensure each guest has a pleasant stay, so we apologize that this was not your experience. We appreciate you sharing these details, and our concerned team is already working to improve the areas mentioned. Please stay with us again so we can show you the hospitality you deserve.Sincerely,Hotel Management

6/10 Okay

Tabatha

Disliked: Amenities, property conditions & facilities
There was a major problem checking in. I was told I can check in over the phone and arrive after 11pm and get the key so that’s what I did. Upon arriving closer to midnight the staff on duty told me nothing was left for me and I didn’t have a room in the system. So I was basically homeless! I asked to charge my phone because it was literally dead and while I was searching for nearby hotels to check into, the man found the key for me that the previous employee left. I was just happy to have the room. However, The room smelled like smoke. I asked for air freshener the next morning and was told they would bring it up but they never did. I ran out of toilet paper and was told they don’t clean my room on Sundays but would give me one roll. This place had friendly staff, but they are either not properly trained or something because I felt like I wasted my money there. I could have paid a little more and went to a better place, which is exactly what I’ll do next time.
Stayed 2 nights in Nov 2022
Response from Hotel Management on Nov 25, 2022
Dear Tabatha, thank you for being our guest. We apologize for the issues you experienced upon arrival. Your total satisfaction is always our top priority, and we should have shown this to you. Your comments are valuable, and we will use your feedback as a training tool to enhance our service level. Once again, we appreciate your constructive feedback and hope to have a future opportunity to restore your confidence in us.Sincerely,Hotel Management

10/10 Excellent

LaTisha

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2022

10/10 Excellent

Meaghan

Liked: Staff & service, room comfort
Big and spacious room
Great room! Plenty of space! Just a few updates are needed but nothing major. We had a great stay. Staff was very accommodating
Stayed 3 nights in Nov 2022
Response from Hotel Management on Nov 14, 2022
Dear Meaghan, thank you for reviewing your stay at Extended Stay America. We are pleased to read how happy you were with your overall stay. Providing an exceptional holiday to every guest is what we strive for every day. We hope to welcome you back soon for another enjoyable visit.Sincerely,Hotel Management

2/10 Terrible

Amy

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Don’t stay here
This place was a total dump! If it was not late at night and I didn’t have my 75 year old mother with me I would’ve looked for other accommodations. There was blood on the mattress pad, bugs on the ceiling, a non smoking room that was definitely a smoker room, the carpet was disgusting. I won’t even go into the noise all night, the horrible smell in the parking lot and what sounded like construction going on half the night! The secure additional non key lock was also broken and just hung on one side. It was not a good peaceful sleep that’s for sure.
Stayed 1 night in Oct 2022
Response from Hotel Management on Oct 21, 2022
Dear Amy, it was disappointing to read your comments concerning your stay at our hotel. Please accept our apologies, as we never mean to disappoint our guests. We can assure you that what you experienced is not acceptable by our standards. We will take the proper action as we are committed to providing every guest with a wonderful experience. Thank you again for your candid feedback, as this helps us to improve the experience for future guests. We truly appreciate your feedback.Sincerely,Hotel Management

2/10 Terrible

Josh

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There was nothing to like. Without warning and about 2 hours before we were supposed to check in I got an email - not a phone call but an email - stating we’d been relocated. The hotel we were switched to was very run down that we didn’t even check in. Horrible experience.
Stayed 2 nights in Oct 2022
Response from Hotel Management on Oct 14, 2022
Dear Josh, thank you for taking the time to review your experience with us. We apologize for not meeting your expectation and for any inconvenience you may have faced. Your concerns have been shared with the management team, and we are following up to determine where we went wrong and how we can enhance our service to our guests. Thank you for choosing us for your stay. We hope you will give us a chance to redeem ourselves in the future. Sincerely, Hotel Management

2/10 Terrible

Dana

Business traveler
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Stayed 1 night in Oct 2022

2/10 Terrible

Verified traveler

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Never Again
Horrible staff unprofessional manager was fixing to fight and threaten to shoot guest worst experience ever
Stayed 1 night in Sep 2022
Response from Hotel Management on Oct 8, 2022
Dear Guest, thank you for choosing to stay at our hotel. Please accept our apologies for the inconvenience you experienced due to our staff not being responsive to your needs. We have shared your comments with our team so we can take the appropriate action moving forward. Thank you again for your sincere feedback. We hope to have the opportunity to welcome you back soon.Sincerely,Hotel Management

2/10 Terrible

Nyah

Disliked: Cleanliness, amenities, property conditions & facilities
Gross do NOT stay here, the room was not clean, towels were dirty , it gave more a motel 6 vibe than an extended stay. Bugs all through the room , and it claims to be a non smoking room but it reads if smoke and filth . It would be worth it to pay a little more money for a better more well known place!
Stayed 1 night in Sep 2022
Response from Hotel Management on Sep 28, 2022
Dear Nyah, please accept our apologies for our hotel not meeting your expectations. We do not take these concerns lightly, especially with the cleanliness of our hotel, as this is an essential priority. We will address this matter with our housekeeping associates to ensure that it does not happen again. We hope you will consider giving us another opportunity to host you in the future and welcome you back again soon.Sincerely,Hotel Management

10/10 Excellent

Yolanda, Florida City

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay was absolutely great and Pam the receptionist was amazing.
Stayed 3 nights in Aug 2022

8/10 Good

jan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Label room numbers better on the buildings
Stayed 1 night in Jul 2022
Response from Hotel Management on Aug 9, 2022
Dear Jan, thanks for posting a review so future travelers can read about your pleasant experience at Extended Stay America. It's so nice to know you enjoyed your home-like stay. We have noted your above-mentioned concern and will pass it to the appropriate individual. Thank you for being our guest, and we look forward to your next visit. Sincerely, Hotel Management

2/10 Terrible

Cheryl

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
Did not feel comfortable.
Stayed 1 night in Aug 2022
Response from Hotel Management on Aug 11, 2022
Dear Cheryl, thank you for taking the time to evaluate your stay. Your feedback is invaluable and allows us to address areas that could have made your stay more enjoyable. We apologize for not providing the outstanding service you should always expect from us; your comments will help us to ensure a better experience for every guest going forward. We hope to welcome you again soon. Sincerely, Hotel Management

8/10 Good

andrea

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2022

2/10 Terrible

Debbie

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Horrible! Not suitable to stay!
Absolutely disgusting! There is 3 inches between the door and the door frame! You can literally see the street /outside and hear everything. This place is so run down so old I felt so unsafe. I checked out after seeing the room and the condition and other tenants there. It seemed to be a grungy motel being being booked by druggies and prostitution . I seriously question if this hotel/motel dump is up to code. The state needs to do a thiural inspection of this motel and shut it down if they don’t make this a livable/short stay motel.
Stayed 1 night in Jul 2022
Response from Hotel Management on Jul 22, 2022
Dear Debbie, first, we want to apologize for the issues you experienced during your recent stay with us. We strive to ensure our guests have an exceptional visit during their travels, and we are disappointed that we did not meet these expectations for you. We understand that no explanation of these issues can change your recent experience. Please rest assured that we will take appropriate measures to address the problem and prevent future occurrences. We are wholly committed to regaining your trust and confidence, knowing that our actions will speak louder than words. We welcome the opportunity to prove ourselves again as your trusted hotel while in the area. Sincerely, Hotel Management

10/10 Excellent

Dwight

Traveled with family and small children, Business traveler
Liked: Staff & service, amenities, property conditions & facilities
Very nice
Stayed 1 night in Jul 2022

8/10 Good

Donna

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Experience a the Extended Stay America!
Very clean, easy check in and overall very quiet. It was located near restaurants and not far from downtown Nashville. The breakfast was limited. Oatmeal, granola bars and muffins. A bit disappointing.
Stayed 1 night in Jul 2022
Response from Hotel Management on Jul 8, 2022
Dear Donna, thank you for choosing Extended Stay America for your recent stay. We are pleased you enjoyed our excellent location and are fortunate to have many shopping and dining choices nearby. However, we were sorry to read that you did not thoroughly enjoy our complimentary breakfast. We will certainly follow up with our food and beverage team to see where we can do better. Thank you again for sharing your review, and we look forward to welcoming you again whenever your travels bring you back to our area. Sincerely, Hotel Management

4/10 Poor

Steven

Horrible
Room smelled of smoke and was a non smoking room. The bathroom sink would not drain. Other guest peeing outside room while smoking weed. Got woken one night by some one pounding on a door and yelling.
Stayed 2 nights in Jun 2022
Response from Hotel Management on Jun 29, 2022
Dear Steven, we are sorry for the inconvenience you experienced during your stay. We are a non-smoking hotel, but on rare occasions, we have violators of this rule. We appreciate you bringing this to our attention. Again, we are very sorry for the problems you encountered. We do hope you will stay with us another time so we can provide you with a much more enjoyable experience. Sincerely, Hotel Management

2/10 Terrible

Andrew

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room smelled like cigarette smoke even for a non smoking room. Sheets were dirty, bathroom was dirty, room needs painting on doors and walls. Just overall disgusting feel and smell.
Stayed 1 night in Jun 2022
Response from Hotel Management on Jun 28, 2022
Dear Andrew, thank you for your recent review of your stay at our hotel. We were sorry to read your comments and would like to start by offering you our apologies for any inconvenience caused to you. Our main goal is to provide an exceptional stay for our guests with comfortable accommodations. After reading the details of your experience, we regret this was not your experience. We have shared your feedback with our team so these issues do not happen again. We look forward to having you stay with us again so we can provide you with the flawless visit you deserve. Sincerely, Hotel Management

8/10 Good

Rhea

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Stay
Friendly staff and clean room, satisfied with my stay.
Stayed 1 night in Jun 2022
Response from Hotel Management on Jun 28, 2022
Dear Rhea, we are incredibly pleased you enjoyed your stay at Extended Stay America and had a memorable experience. It is always a pleasure to read reviews complimenting our service and hospitality. Thank you for being our guest. We hope to be your first choice every time you visit Music City. Sincerely, Hotel Management

10/10 Excellent

Rommy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reasonable price and minutes away from the Nashville airport!
Stayed 1 night in Jun 2022
Response from Hotel Management on Jun 29, 2022
Dear Rommy, it is a pleasure to know you had a wonderful stay at Extended Stay America and that the hotel's convenient location was to your liking. We strive to provide all our guests with a comfortable stay. We look forward to welcoming you soon. Sincerely, Hotel Management

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fntastic
This was the best property I've stay in in the past couple of years spread over 3 states. I knew it was going to be a good 4 night stay when I saw 4 large bath towels in the bathroom.
Stayed 4 nights in Jun 2022
Response from Hotel Management on Jun 22, 2022
Dear Guest, we appreciate you choosing Extended Stay America and are thrilled to know how much you enjoyed your stay. Our team works hard to make our hotel the best place to stay in the area, so thank you for recognizing our efforts. We hope to have the opportunity to welcome you back in the future. Sincerely, Hotel Management

6/10 Okay

Verified traveler

Liked: Staff & service, room comfort
Disliked: Cleanliness
Good for the price
The woman who checked us in was incredibly friendly and helpful. She provided a thorough breakdown of everything we could expect when we stayed there and it was very much appreciated. The only real negative I have is the floors were very dirty and didn’t feel like they’d been mopped.
Stayed 2 nights in Jun 2022
Response from Hotel Management on Jun 23, 2022
Dear Guest, thank you for taking the time to give us feedback about your recent stay. It was certainly disappointing to read about the issues that you experienced. Your concerns have been shared with our team, and we will ensure that this does not happen again. We appreciate your comments about the things you enjoyed during your visit, most notably the friendly and helpful staff at the front desk. We look forward to welcoming you back the next time. Sincerely, Hotel Management

8/10 Good

Mary

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jun 2022

4/10 Poor

Nancy

Traveled with family
Liked: Staff & service
Disliked: Amenities
Breakfast was terriblt
Stayed 1 night in Jun 2022
Response from Hotel Management on Jun 12, 2022
Nancy, thank you for choosing our hotel. We regret any disappointment you had with our breakfast and that it did not meet your expectations. We have shared your feedback with our breakfast staff as we continually strive to improve our guest experience. Thank you for your feedback, and we hope you will stay with us again. Sincerely, Hotel Management