What a disappointment
Posted Jul 26, 2016 on CheapTickets
Smell of someone smoking marijuana outside. No ice machines or vending, carpet was very soiled, bed had hair in the sheets and unsightly blood and "other" stains on the bedspread. Air conditioning couldn't keep room cool even at maximum, no room cleaning by staff during entire three day stay. Free continental breakfast consisted of coffee and a generic muffin, nothing else. Muffin was so bad I fed it to the birds, but not certain if even they would eat it. While the staff was friendly the motel was the worst I have ever been in. Do not stay here unless you are desperate and can't find anything else. Better yet just sleep in your car.
Comment from Hotel Management
by General Manager, Hotel Management
Robert - we apologize for your less than satisfactory stay with us. We will make the necessary changes to address the issues you described. We are sorry we did not meet your expectations with our breakfast offerings and we will share your review with our brand leaders as they review new offerings for our guests. We appreciate your comments regarding our staff, and please know each one of us makes every effort for our guests to have a great stay. Come back the next time you are in Nashville so you can see we follow up and improve based on our guest feedback.