Ratings based on 427 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
95% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler from Athens OH

Great place to stay when visiting Nashville

Posted Aug 27, 2015
Pros: liked the price, location, overall cleanliness, and staff.
Cons: beds were a little hard for us, but like new condition....
Location: lots of shopping and restaurants nearby. good location.
Just a short drive to Nashville, at a much better price than downtown/university areas. Very clean, good staff, I would stay there again.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 24, 2015
Cons: wish there were refrigerators in the rooms.
nice place close to Belmont, food close by and good breakfast buffet. nice beds.
5 out of 5
Recommended
for Everyone
by A verified traveler from NJ

Room was clean as expected; staff was exceptional

Posted Aug 11, 2015
Hotel itself had everything we needed. I left something behind and hotel staff went above and beyond to ensure that they secured the item and returned to me. Customer focus went beyond words--staff put it into practice.
2 out of 5
by A verified traveler from Kannapolis NC

Never again!!

Posted Aug 10, 2015
There is a reason I usually stay at Hampton Inn & Suites. After this experience I will start staying there again. There is no amenities to the room/hotel. Breakfast is $11. No mini fridge, spa was broken, and the A/C was so loud I thought a jet was taking off every time it turned on. I was not impressed at all by this hotel. First and last time there.
3 out of 5
Recommended
for Everyone
by A verified traveler

A little pricey for what you get

Posted Aug 3, 2015
Overall satisfied with my stay. Do not order room service! Very pricey!!!!
4 out of 5
Recommended
for Everyone
by A verified traveler from Ohio

Nice hotel south of Nashville.

Posted Aug 2, 2015
Nice in decor and cleanliness. Room was near elevator but not bad. Heard bumping around in room next door more than anything outside the door.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 1, 2015
No one at front desk for long periods. Glasses on tables still there over 24 hours later.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel.

Posted Jul 23, 2015
Pros: It was available we I needed it most.
Cons: Nothing given the price point
Location: Nashville. Not much else to say.
Booked it. Stayed there. Enjoyed it. Traveling from Illinois to Florida. After visiting family in Indiana we decided we needed to stay in Nashville to coordinate our timing of our travel through Atlanta at an appropriate time to avoid rush hour and still arrive home in enough time to get a decent nights rest prior to returning to work. Logged on while driving (riding actually)and watched as room availabilty dried up before my eyes. Grabbed the room while it was still available and glad I did.
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 18, 2015
Pros: Location. Front desk personnel was friendly.
Cons: See above.
Location: Was just a few miles from Nashville and Franklin, Tn. Were lots of things to do nearby.
Check-in was supposed to be at 3pm. when we arrived around 4, we still had to wait about 30 minutes. We stayed three nights. First day it was after 4 pm before room was cleaned. Don't think it was vacuumed the whole stay. Restaurant left much to be desired. In a hotel this size, you would think there would be an excellent place to dine. Don't think thermostat in our room worked correctly. We would set it on 74 and it would feel much higher.
3 out of 5
by A verified traveler

4 Points

Posted Jul 17, 2015
Cons: The A/C is the noisiest I have ever experienced. Can hear water dripping from A/C above all night.
Nice facility, but no fridge or W/D facilities. Wifi throughout hotel bounces, so you will lose a lot of emails. Home office facilities ok, but very slow.