Ratings based on 165 Verified Reviews

4.2 out of 5
86% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from G

Great Hotel and Area!

Posted Feb 21, 2017
Loved it; very nice! Great restaurant as well. Spinach salad was the best I've ever had.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 19, 2017
Pros: Updated interior
Cons: Thicker walls
Everything was great about my stay except for the thin walls. I could hear word for word what the people staying in the next room were saying. It was awkward but other than that it was a great stay.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 14, 2016 on Orbitz
Very clean and comfortable. Staff was very friendly.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Oct 30, 2016 on Hotels
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Oct 24, 2016 on Hotels
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Oct 21, 2016 on Hotels
3 out of 5
by A verified traveler from franklin, tn

Check in was late and staff was rude

Posted Oct 17, 2016
I called ahead of time for an early check in and was told there would be no problem with that. When we arrived they said they were behind and only 1 person was working the desk and there were 15+ people in line. There were 3 open computers that weren't being used. Normal check in was at 4pm, well that came and went. There were 30+ people sitting around the lobby all waiting to be checked in. Finally at 4:40pm we were able to get our room keys. After 8 hours in the car I was not happy. Then they charged me $6 for a cup of milk to give my toddler before bed. It didn't even fill half his sippy cup. What a joke. Last time we stayed here they're was construction going on all night and we got very little sleep. For $235 a night for a standard king room I expect a hell of a lot more. We will NEVER stay here again.
4 out of 5
by A verified traveler

Posted Oct 17, 2016 on Hotels
I called the hotel that morning to confirm an early check in (3pm instead of 4pm) and was assured that we would have no problem . We arrived at the hotel at 3:01pm and was told that we would be put on a waiting list for check in. I explained that we had called ahead of time and the front desk young lady very rudely told me that early check in was not a guarantee. ,The front desk staff should be able to handle any situation in a professional and courteous manner, if they cannot, then they are the wrong person to greet the customer-they are your first impression. I would have rated this hotel at the highest level had your front staff been a little friendlier.
5 out of 5
by A verified traveler

Very Nice Hotel

Posted Oct 5, 2016 on Hotels
The recently renovated this hotel because I have stayed here several times before. It is now very modern. There are restaurants and shopping everywhere. There are also several bars close by. Our room was modern and comfortable. I would definitely stay there again.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Sep 19, 2016 on Hotels