Nice Hotel but beware of charges
Posted Feb 23, 2017
I booked my trip through Expedia. The check-in seems fine, but when I looked at my credit card account, I saw they charged me again for the stay. I called it to their attention, and they said they would look into it. After speaking to a supervisor, she said all was okay, and the charge would "drop off." I checked out yesterday, and the bill seemed correct. When I looked at my credit card account this morning, they re-posted the charge! I called customer service, and they said everything seemed fine from their end. It was only "a hold" and would drop off in a few days. I will check again in a few days. In the meantime, they are holding up my credit, and giving me lots of grief!
Other than that, it was a very nice stay. The hotel is clean and well maintained. The staff is courteous, and the southern hospitality can't be beat. The location is perfect, and we genuinely had a nice time.