Ratings based on 758 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
92% of guests recommend
4.7 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
by A verified traveler from tn

Within walking distance to Bridgestone

Posted Jul 24, 2016
It was nice but we were very disappointed (considering the amount we paid per night ) that we weren't notified until we checked in that we would have no running water from midnight to 4 am. Only compensation they offered was bottled water brought to our room if we requested it. The room itself was beautiful.
Comment from Hotel Management
Jul 26, 2016 by Melanie, Hotel Management
Thank you for the feedback and our apologies that we did not notify you prior to arrival about the unexpected water outage and any inconvenience that caused. Thank you again for your comments. Sincerely, Melanie
4 out of 5
by A verified traveler

Music Cities Trip

Posted Jun 20, 2016
We visited Nashville to go to the Country Music Hall of Fame, Johnny Cash Museum, George Jones Museum, and experience all the honky tonks of live music on the Broadway strip. The location of the Hilton Downtown was absolutely perfect for walking to all of this!! If anyone is visiting Nashville for the same purpose, book the Downtown Hilton!! Also, I've never slept in more comfortable hotel bed in my life.
Comment from Hotel Management
Jun 20, 2016 by Melanie, Hotel Management
Thank you for selecting the Hilton Nashville Downtown and we are so pleased that you enjoyed your stay and the beds were comfortable. We appreciate the recommendation and look forward to welcoming you back again soon. Sincerely, Melaie
5 out of 5
by A verified traveler

walking distance during music fest

Posted Jun 14, 2016
Pros: Clean rooms. Spacious. Walking distance to the places we wanted to visit. Helpful staff. Food at the restaurant was good.
Location: Country music hall of fame is across the street. Nissan stadium across the street. Honky tonk row is one block away.
Country music fest week. Very safe. We could walk to all the local area happenings. Quick taxi ride to Grand Ole Opry. The hotel staff was polite and very accommodating. I will stay there the next time I visit Nashville and will highly recommend it if downtown is where you want to stay.
Comment from Hotel Management
Jun 14, 2016 by Melanie, Hotel Management
Thank you for selecting the Hilton Nashville Downtown during CMA Music Fest. We appreciate your feedback and recommendation. We hope to welcome you back again next year!
4 out of 5
by A verified traveler from san diego ca

Posted May 10, 2016
Pros: Right in the center of downtown. Elegant nice bar with live music. Nice looking lobby, gym
Cons: Again no internet. We had to go down to the lobby
Location: It's within a couple of blocks of Broadway and all the great live music and museums, great restaurant, Il Mulino next door
We spent over $400 and there was no internet access in the room. Ridiculous. Self parking $25/day valet $34/day
Comment from Hotel Management
May 17, 2016 by Melanie, Hotel Management
Thank you for selecting the Hilton Nashville Downtown and we are pleased that you enjoyed your experience. Thank you for you feedback regarding the internet service as this will assist us to make appropriate updates. We hope to welcome you back again soon.
4 out of 5
by A verified traveler

Nice hotel close to museums and downtown pubs

Posted May 6, 2016
Cons: Make sure toilets flush properly.
We had a toilet that wouldn't flush away all of the debris and the maintenance dept could not make any repairs until our last day of stay. Otherwise it was very good.
Comment from Hotel Management
May 17, 2016 by Melanie, Hotel Management
Thank you for selecting the Hilton Nashville Downtown. Our apologies for the problem with the toilet and your feedback will be shared with leadership so that we can resolve the service issues. We hope to welcome you back again soon.
4 out of 5
by A verified traveler

Centrally located.

Posted Apr 29, 2016
Pros: Location. Bed and pillows were super comfy.
Cons: Better coffee -- both in room as well as at the coffee bar in the lobby.
Location: Near Honkey Tonk Row, restaurants, Country Music Hall of Fame, Ryman Auditorium, Visitor Center.
The staff is attentive, helpful and friendly. The hotel is very centrally located for the honkey tonk establishments, tours, tourist hot spots.
5 out of 5
by David from Indianapolis Indiana

Posted Apr 22, 2016 on Hotels
Can't say a bad thing about this hote! Definitely a top hotel in Nashville.
5 out of 5
by Karen from Leo, Indiana

Posted Apr 18, 2016 on Hotels
This hotel was outstanding. Everyone was friendly.
4 out of 5
by A verified traveler from Tennessee

Over price !

Posted Apr 18, 2016
Pros: location!
Cons: The bar is right in the center of the hotel when you come in. they could improve on that .
Location: This hotel is near all the action in downtown. you walk out the door and you are right there.
The hotel is nice but for 500.00 night it is over price. I have stay at other hotel that cost less and was a lot nicer. you are not paying for the nice hotel. you paying for the location of this hotel. it is right in downtown and middle of all the action.
5 out of 5
by Peter

This traveler left a rating score only Posted Apr 15, 2016 on Hotels